Overview
ProductRatingMost Used ByProduct SummaryStarting Price
Workvivo
Score 9.3 out of 10
N/A
Workvivo is an employee communication platform designed to build natural, meaningful bonds between teams, allowing companies to reach and engage their employees. It’s presented as an intranet, comms tool, and employee app all blended into one familiar social experience so that people naturally embrace it, offering companies oversight while giving employees freedom and flexibility. It's goals are to provide: ✔️ Less distraction, greater engagement ✔️ Adoption for fast time-to…N/A
Zoom Workplace
Score 8.5 out of 10
N/A
Zoom Workplace, Zoom’s open collaboration platform with an AI Companion, empowers teams to be more productive, and strengthen customer relationships throughout the customer lifecycle with Zoom’s Business Services for sales, marketing, and customer experience teams, including Zoom Contact Center.
$16.99
per month per user
Pricing
WorkvivoZoom Workplace
Editions & Modules
No answers on this topic
Add-On Zoom Translated Captions
$5
per month per license
Pro
$16.99
per month per user
Business
$21.99
per month per user
Add-On - Conference Room Connector
$499
per year
Basic
Free
Enterprise
Custom
Add-On - Zoom Whiteboard
starting at $2.49
per month per user
Add-On - Large Meetings
starting at $600
per year
Add-On - Cloud Storage
starting at $120
per year
Add-On Audio Conferencing
starting at $1200
per year
Add-On Zoom Phone Power Pack
Starting at $300
per year per user
Add-On - Quality of Service Subscription
Contact Sales
Offerings
Pricing Offerings
WorkvivoZoom Workplace
Free Trial
NoYes
Free/Freemium Version
NoYes
Premium Consulting/Integration Services
NoYes
Entry-level Setup FeeNo setup feeNo setup fee
Additional DetailsDiscount available for annual billing.
More Pricing Information
Community Pulse
WorkvivoZoom Workplace
Features
WorkvivoZoom Workplace
Performance & Compatibility of Online Events Software
Comparison of Performance & Compatibility of Online Events Software features of Product A and Product B
Workvivo
-
Ratings
Zoom Workplace
8.4
984 Ratings
2% above category average
High quality audio00 Ratings8.7976 Ratings
High quality video00 Ratings8.8976 Ratings
Screen Sharing
Comparison of Screen Sharing features of Product A and Product B
Workvivo
-
Ratings
Zoom Workplace
8.7
984 Ratings
5% above category average
Desktop sharing00 Ratings9.4983 Ratings
Online Meetings / Events
Comparison of Online Meetings / Events features of Product A and Product B
Workvivo
-
Ratings
Zoom Workplace
8.6
990 Ratings
3% above category average
Calendar integration00 Ratings8.9902 Ratings
Meeting initiation00 Ratings9.0964 Ratings
Record meetings / events00 Ratings9.1939 Ratings
Online Events Collaboration
Comparison of Online Events Collaboration features of Product A and Product B
Workvivo
-
Ratings
Zoom Workplace
8.3
854 Ratings
2% above category average
Live chat00 Ratings9.0836 Ratings
Online Events Security
Comparison of Online Events Security features of Product A and Product B
Workvivo
-
Ratings
Zoom Workplace
8.8
844 Ratings
13% above category average
User authentication00 Ratings8.6739 Ratings
Participant roles & permissions00 Ratings8.7810 Ratings
Cloud PBX
Comparison of Cloud PBX features of Product A and Product B
Workvivo
-
Ratings
Zoom Workplace
7.9
222 Ratings
5% below category average
Hosted PBX00 Ratings7.8106 Ratings
Multi-level Interactive Voice Response (IVR)00 Ratings7.8131 Ratings
Directory of employee names00 Ratings8.1206 Ratings
Call Management
Comparison of Call Management features of Product A and Product B
Workvivo
-
Ratings
Zoom Workplace
7.9
249 Ratings
7% below category average
Answering rules00 Ratings8.2183 Ratings
Call recording00 Ratings8.7227 Ratings
Call park00 Ratings7.6140 Ratings
Call screening00 Ratings7.5154 Ratings
Message alerts00 Ratings8.0197 Ratings
Business SMS/External Messaging00 Ratings7.8126 Ratings
Voicemail Transcription00 Ratings7.3176 Ratings
Mobile apps
Comparison of Mobile apps features of Product A and Product B
Workvivo
-
Ratings
Zoom Workplace
8.7
274 Ratings
2% above category average
Mobile app for iOS00 Ratings8.6243 Ratings
Mobile app for Android00 Ratings8.7166 Ratings
Unified Communications Platform and Collaboration
Comparison of Unified Communications Platform and Collaboration features of Product A and Product B
Workvivo
-
Ratings
Zoom Workplace
8.4
232 Ratings
3% above category average
Centralized communications management00 Ratings8.5185 Ratings
Team messaging00 Ratings8.6200 Ratings
Team document sharing00 Ratings8.4178 Ratings
Call and meeting analytics00 Ratings8.2190 Ratings
Best Alternatives
WorkvivoZoom Workplace
Small Businesses
Flock
Flock
Score 9.4 out of 10
Broadvoice | GoContact
Broadvoice | GoContact
Score 9.3 out of 10
Medium-sized Companies
Zoho Cliq
Zoho Cliq
Score 9.1 out of 10
Cisco Unified Communications Manager (Call Manager)
Cisco Unified Communications Manager (Call Manager)
Score 8.6 out of 10
Enterprises
Axonify
Axonify
Score 10.0 out of 10
Cisco Unified Communications Manager (Call Manager)
Cisco Unified Communications Manager (Call Manager)
Score 8.6 out of 10
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User Ratings
WorkvivoZoom Workplace
Likelihood to Recommend
9.5
(123 ratings)
8.7
(1019 ratings)
Likelihood to Renew
9.6
(2 ratings)
7.4
(25 ratings)
Usability
8.0
(7 ratings)
8.7
(45 ratings)
Availability
9.0
(1 ratings)
9.1
(2 ratings)
Performance
10.0
(1 ratings)
9.0
(3 ratings)
Support Rating
9.2
(2 ratings)
5.9
(46 ratings)
In-Person Training
-
(0 ratings)
9.1
(1 ratings)
Implementation Rating
9.6
(2 ratings)
6.3
(11 ratings)
Configurability
8.0
(1 ratings)
9.1
(2 ratings)
Contract Terms and Pricing Model
-
(0 ratings)
8.0
(13 ratings)
Ease of integration
6.0
(1 ratings)
7.3
(2 ratings)
Product Scalability
9.0
(1 ratings)
9.7
(3 ratings)
Professional Services
-
(0 ratings)
9.2
(8 ratings)
Vendor post-sale
8.0
(1 ratings)
9.1
(2 ratings)
Vendor pre-sale
9.0
(1 ratings)
7.3
(2 ratings)
User Testimonials
WorkvivoZoom Workplace
Likelihood to Recommend
Workvivo
We have an FAQ section which is categorized in Workvivo. Being an HR, you will have a lot of queries coming from employees on various aspects. Based on the queries we receive from employees, we have built a FAQ with answers on it. So it was easy for us to direct them to the place where there can find ever more similar questions & answers. Policy announced to all and received acknowledgment through the same tool Separate Private Teams are created for special projects and discussions are happening easily
Read full review
Zoom
In most cases, and I mean almost all, Zoom is vastly superior to Teams in terms of functionality and ease of use. Case in point: I recently tried to join a Teams meeting in the web browser, and it took me multiple attempts to access it. This NEVER happens with a Zoom link.
Read full review
Pros
Workvivo
  • Aligning activity to Company Culture and Activities.
  • DIrectly engaging with employees in real time.
  • The Workvivo app is very advanced and offers a great experience, as does the desktop version.
  • The bi-lingual capabilities (English/Arabic) have been a great advantage, something we couldn't find in any of the other tools on the market.
Read full review
Zoom
  • Audio quality of phone calls is spot on. Calls are clear and crisp.
  • Video quality of video meetings are clear and there aren't any pixelization artifacts that some systems can have.
  • Having AI summaries have been life changing for us. We no longer have to concentrate on note taking, like we did in the past. The summaries are accurate and enable us to put our efforts in the meeting or conversation. Plus, we can save them into our practice management system as required.
Read full review
Cons
Workvivo
  • Inability to move the next story without having to go back to the original page.
  • Profile section should be a space to curate your professional self and colleagues.
  • New features like emoticons as a reaction to a post something like heart, hug, sad, and laugh.
Read full review
Zoom
  • Love notes - allow insertion of table or grid
  • Allow admin to turn off DND
  • Allow a way to group individual people chats - not channels just individual peeps into groups for ease of finding - like how you can group shared calendars into sections in Outlook
Read full review
Likelihood to Renew
Workvivo
To my best friend Workvivo, I would like to give 10/10. Everything is running smoothly. I feel glad when people at my workplace from other departments and also from other shifts recognise me with my name. That gives me inner peace. I am feeling blissful. I am on the moon.
Read full review
Zoom
We're sticking with Zoom for the foreseeable future--given its compelling feature set, ease of use, and advanced technology, there's just no other competition to be excited about. Plus it's a Gartner-recognized industry leader, so it's a rather easy choice.
Read full review
Usability
Workvivo
Super user friendly, I've not once wondered how to access, find do anything. As soon as I log in I am confident I can find whatever I need and whatever I am looking for and I it is very easy to engage with coworkers and colleagues all over the world.
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Zoom
Zoom is made for the non tech office. It has features that can be made to do what you need to run things on a day to day basis. Immediately we we able to get meetings going with remote employees. The ability to be able to add smartphone connected people was a big plus. Zoom met our needs at the time.
Read full review
Reliability and Availability
Workvivo
No answers on this topic
Zoom
There have been less than a handful of outages during our two years with Zoom, and whenever there was one, an email informing us of the outage went out immediately, and they had the issue resolved shortly thereafter.
Read full review
Performance
Workvivo
No answers on this topic
Zoom
Zoom has among the best performance of any video conference platform, as I've mentioned several times. Besides that, their Chat platform works great, and their back end always runs smooth. It's unfortunate that reporting can now only be done by one month at a time, but nonetheless, it only takes a second to run any kind of Zoom report, whether it's an attendee report, Poll results, a user report, a list of meetings from the past month, etc.
Read full review
Support Rating
Workvivo
Would like the features to be continued & hence supporting it.
Read full review
Zoom
Because I got a response right away, and was assigned one specific individual to work with me from the beginning to the resolution. I had an actual email address and direct contact with this person without having to start over and over every time I contacted Zoom - this singular individual remained attentive and was well informed on the subject matter and quite able to resolve my needs.
Read full review
In-Person Training
Workvivo
The trainer was effectively delivering the training, but there were some points the trainer himself was not clear with. This impacted doubt clearing.
Read full review
Zoom
No answers on this topic
Online Training
Workvivo
All the things were explained in an effective way. Easy to understand the tools, features, their use, implementation. Monitoring & support wherever required. Feedback was recorded & improvements were done wherever required to improve the coaching experience. Knowledge checks were taken to understand understanding levels. Overall experience was very well with the training.
Read full review
Zoom
No answers on this topic
Implementation Rating
Workvivo
Everything is running smoothly. I love this application.
Read full review
Zoom
If you receive any pushback from higher ups, point to any of the various positive reviews like this one. Or show Zoom's excellent Gartner report, or articles describing Zoom's partnership with Sequoia capital. It's not difficult to show how Zoom is a trustworthy industry leader with best-in-class technology.
Read full review
Alternatives Considered
Workvivo
This helps my everyday office work. It is a kind of social media environment for offices where we can share thoughts. We can also share our ideas which can be helpful to other colleagues. We also get updates on recent news on what's happening in the LOB. Also, we do have an option to take a voting polling on whatever we want. Additionally, It also helps us connect with our official resources. We share our personal observations there a post which can be seen worldwide in our organization. This has been the greatest of all time since I saw any employee-related portal in any organization!!!!!
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Zoom
Zoom Workplace is typically on the more expensive end against other options, but it's the industry leader for a reason. It has the most brand credibility by far, but that doesn't mean it's perfect. There are limitations when it comes to technical performance, customization and video/audio quality. I prefer Slack myself for communication apps, but Zoom Workplace is a good alternative.
Read full review
Contract Terms and Pricing Model
Workvivo
No answers on this topic
Zoom
The billing and price model is really fair for so many functions that they offer, our remote work requires each of the features that Zoom offers, so accepting payment for a tool like this is the least we can do. I like that billing arrives on time and that they offer opportunities and payment times.
Read full review
Scalability
Workvivo
No answers on this topic
Zoom
Because the Basic licenses are completely free, and because it's very easy to configure and install Zoom, and because anyone can join Zoom from a link without needing an account, scaling is a Breeze. There are absolutely no roadblocks. My company keeps adding more Zoom Pro license every week since it's so in demand. We were able to convert users from several different platforms onto Zoom with no trouble at all.
Read full review
Professional Services
Workvivo
No answers on this topic
Zoom
Zoom is perfect for our business. We use it to video chat with prospective clients. The name recognition alone gives us credibility and it is very easy to screen share and send content out.
Read full review
Return on Investment
Workvivo
  • Positive impact has been created on the socializing skills of employees and creating bond
  • We have also noticed increased participation and motivation for the employees when it comes to Workvivo
  • A negative aspect can be over usage of this tool and getting addicted since it can consume a lot of time
Read full review
Zoom
  • We have not lost much productivity in our teamwork during the pandemic because of the ability to have Zoom video calls and keep everyone in touch. This is definitely a positive.
  • We are able to have more people participate in coaching sessions (described earlier) because we don't have room space limitations. This is a big positive.
  • Being able to start a meeting instantly is great when we are doing support and/or training with a client over the phone and need to be able to share a visible
Read full review
ScreenShots

Workvivo Screenshots

Screenshot of Workvivo Activity FeedScreenshot of Custom Branded Employee AppScreenshot of Collaboration SpacesScreenshot of Company GoalsScreenshot of MeasurementScreenshot of Employee Recognition

Zoom Workplace Screenshots

Screenshot of an example collaboration feature. These are used to:
Transcribe, summarize, and capture action items with AI Companion from your in-person meetings.
Improve visibility and alignment by sharing emails to chats
Elevate a chat to a meeting or phone call to get to resolution faster. 
Continue meeting conversations and easily access shared information in Team Chat.Screenshot of an example of Zoom's productivity features. These features are used to:
Improve productivity across teams, locations, and time zones.
Organize project deliverables and assets in a centralized, collaborative doc.
Collaborate and map out projects visually on a whiteboard.
Jumpstart brainstorming sessions using AI and templates.
Gather valuable team input for well-informed decision-making with surveys and polls.
Stay on top of action items surfaced from across Zoom Workplace.Screenshot of some additional collaboration features. These are used to:
Optimize office experiences and in-person time.
Make sure remote participants feel connected with what is going on in the room.
Collaborate across remote and in-person teams on a virtual whiteboard.
Easily know and identify who is in the room and who is speaking in a Zoom Room with smart name tags and smart speaker tags.Screenshot of an example of Zoom's AI companion. This feature is used to streamline communications, improve productivity, increase employee engagement, and optimize flexible work.Screenshot of additional AI Companion features. The tools is also used to:
Launch internal campaigns.
Deliver visually rich updates with live streams, billboards, and videos.
Ensure critical comms are never missed with read receipts.
Send updates to deskless workers with Workvivo TV and Chat.