Overview
ProductRatingMost Used ByProduct SummaryStarting Price
Workvivo
Score 9.1 out of 10
N/A
Workvivo is an employee communication platform designed to build natural, meaningful bonds between teams, allowing companies to reach and engage their employees. It’s presented as an intranet, comms tool, and employee app all blended into one familiar social experience so that people naturally embrace it, offering companies oversight while giving employees freedom and flexibility. It's goals are to provide: ✔️ Less distraction, greater engagement ✔️ Adoption for fast time-to…N/A
Zoom Workplace
Score 8.1 out of 10
N/A
Zoom Workplace, Zoom’s open collaboration platform with an AI Companion, empowers teams to be more productive, and strengthen customer relationships throughout the customer lifecycle with Zoom’s Business Services for sales, marketing, and customer experience teams, including Zoom Contact Center.
$15.99
per month per user
Pricing
WorkvivoZoom Workplace
Editions & Modules
No answers on this topic
Add-On Zoom Translated Captions
$5
per month per license
Add-On - Zoom Whiteboard
$24.90
per year
Pro
$149.90
per year per user
Business
$199.90
per year per user
Business Plus
$250.00
per year per user
Add-On - Conference Room Connector
$499
per year
Basic
Free
Enterprise
Custom
Add-On - Large Meetings
starting at $600
per year
Add-On - Cloud Storage
starting at $120
per year
Add-On Audio Conferencing
starting at $1200
per year
Add-On Zoom Phone Power Pack
Starting at $300
per year per user
Add-On - Zoom IQ for Sales
Contact Sales
Add-On - Quality of Service Subscription
Contact Sales
Offerings
Pricing Offerings
WorkvivoZoom Workplace
Free Trial
NoYes
Free/Freemium Version
NoYes
Premium Consulting/Integration Services
NoYes
Entry-level Setup FeeNo setup feeNo setup fee
Additional Details
More Pricing Information
Community Pulse
WorkvivoZoom Workplace
Features
WorkvivoZoom Workplace
Performance & Compatibility of Online Events Software
Comparison of Performance & Compatibility of Online Events Software features of Product A and Product B
Workvivo
-
Ratings
Zoom Workplace
8.0
920 Ratings
2% below category average
High quality audio00 Ratings8.0913 Ratings
High quality video00 Ratings8.0912 Ratings
Screen Sharing
Comparison of Screen Sharing features of Product A and Product B
Workvivo
-
Ratings
Zoom Workplace
8.0
918 Ratings
2% below category average
Desktop sharing00 Ratings8.8917 Ratings
Online Meetings / Events
Comparison of Online Meetings / Events features of Product A and Product B
Workvivo
-
Ratings
Zoom Workplace
8.2
923 Ratings
0% above category average
Calendar integration00 Ratings8.2836 Ratings
Meeting initiation00 Ratings8.8898 Ratings
Record meetings / events00 Ratings8.7872 Ratings
Online Events Collaboration
Comparison of Online Events Collaboration features of Product A and Product B
Workvivo
-
Ratings
Zoom Workplace
7.5
796 Ratings
6% below category average
Live chat00 Ratings7.9778 Ratings
Online Events Security
Comparison of Online Events Security features of Product A and Product B
Workvivo
-
Ratings
Zoom Workplace
8.4
783 Ratings
7% above category average
User authentication00 Ratings8.2685 Ratings
Participant roles & permissions00 Ratings8.0750 Ratings
Cloud PBX
Comparison of Cloud PBX features of Product A and Product B
Workvivo
-
Ratings
Zoom Workplace
7.3
173 Ratings
12% below category average
Hosted PBX00 Ratings6.783 Ratings
Multi-level Interactive Voice Response (IVR)00 Ratings7.2102 Ratings
Directory of employee names00 Ratings8.0159 Ratings
Call Management
Comparison of Call Management features of Product A and Product B
Workvivo
-
Ratings
Zoom Workplace
7.6
191 Ratings
9% below category average
Answering rules00 Ratings7.9145 Ratings
Call recording00 Ratings9.0173 Ratings
Call park00 Ratings7.5111 Ratings
Call screening00 Ratings7.3123 Ratings
Message alerts00 Ratings7.5153 Ratings
Business SMS/External Messaging00 Ratings7.3101 Ratings
Voicemail Transcription00 Ratings6.8141 Ratings
Mobile apps
Comparison of Mobile apps features of Product A and Product B
Workvivo
-
Ratings
Zoom Workplace
7.8
216 Ratings
7% below category average
Mobile app for iOS00 Ratings8.3191 Ratings
Mobile app for Android00 Ratings7.3134 Ratings
Unified Communications Platform and Collaboration
Comparison of Unified Communications Platform and Collaboration features of Product A and Product B
Workvivo
-
Ratings
Zoom Workplace
7.8
174 Ratings
2% below category average
Centralized communications management00 Ratings7.8142 Ratings
Team messaging00 Ratings7.7150 Ratings
Team document sharing00 Ratings8.2130 Ratings
Call and meeting analytics00 Ratings7.7143 Ratings
Best Alternatives
WorkvivoZoom Workplace
Small Businesses
Flock
Flock
Score 9.4 out of 10
Broadvoice | GoContact
Broadvoice | GoContact
Score 9.3 out of 10
Medium-sized Companies
Zoho Cliq
Zoho Cliq
Score 9.3 out of 10
Nextiva
Nextiva
Score 9.1 out of 10
Enterprises
Axonify
Axonify
Score 10.0 out of 10
Cisco Unified Communications Manager (Call Manager)
Cisco Unified Communications Manager (Call Manager)
Score 9.1 out of 10
All AlternativesView all alternativesView all alternatives
User Ratings
WorkvivoZoom Workplace
Likelihood to Recommend
9.5
(123 ratings)
7.7
(965 ratings)
Likelihood to Renew
9.6
(2 ratings)
1.7
(21 ratings)
Usability
8.0
(7 ratings)
6.0
(41 ratings)
Availability
9.0
(1 ratings)
9.1
(2 ratings)
Performance
10.0
(1 ratings)
9.1
(2 ratings)
Support Rating
9.2
(2 ratings)
1.2
(41 ratings)
In-Person Training
-
(0 ratings)
9.1
(1 ratings)
Implementation Rating
9.6
(2 ratings)
7.3
(8 ratings)
Configurability
8.0
(1 ratings)
9.1
(2 ratings)
Contract Terms and Pricing Model
-
(0 ratings)
8.0
(13 ratings)
Ease of integration
6.0
(1 ratings)
7.3
(2 ratings)
Product Scalability
9.0
(1 ratings)
9.1
(2 ratings)
Professional Services
-
(0 ratings)
9.2
(8 ratings)
Vendor post-sale
8.0
(1 ratings)
9.1
(2 ratings)
Vendor pre-sale
9.0
(1 ratings)
7.3
(2 ratings)
User Testimonials
WorkvivoZoom Workplace
Likelihood to Recommend
Workvivo
We have an FAQ section which is categorized in Workvivo. Being an HR, you will have a lot of queries coming from employees on various aspects. Based on the queries we receive from employees, we have built a FAQ with answers on it. So it was easy for us to direct them to the place where there can find ever more similar questions & answers. Policy announced to all and received acknowledgment through the same tool Separate Private Teams are created for special projects and discussions are happening easily
Read full review
Zoom
* Onboarding new employees - adaptation is quick and easy for new employees - for phone and meeting use. * Administration is quick and easy as well as finding answers to the 'what ifs' * Delegation for scheduling and creating scheduler links - what an awesome process - delegation allows for ease of on-boarding new employees - pre-emptively setting up their meetings and orientations in advance of start date *AI summary - our development teams uses them for ALL meetings creating a great history and follow up process for the entire team
Read full review
Pros
Workvivo
  • Aligning activity to Company Culture and Activities.
  • DIrectly engaging with employees in real time.
  • The Workvivo app is very advanced and offers a great experience, as does the desktop version.
  • The bi-lingual capabilities (English/Arabic) have been a great advantage, something we couldn't find in any of the other tools on the market.
Read full review
Zoom
  • I love how easy it is to set the focus on the presenter. It is annoying when people don't spotlight themselves as a presenter, so you get to see the whole gallery of attendees in smaller, two-inch windows.
  • I like the capability of having break-out rooms. Even though I don't use them very often, it is nice to have them available if the right situation presents itself for smaller group chats.
  • The recording quality is better than I have experienced with other products (Microsoft Teams, WebEx, etc.), and the fact that it is already an MP4, so I don't have to convert it for publishing on our intranet is huge to me.
Read full review
Cons
Workvivo
  • Inability to move the next story without having to go back to the original page.
  • Profile section should be a space to curate your professional self and colleagues.
  • New features like emoticons as a reaction to a post something like heart, hug, sad, and laugh.
Read full review
Zoom
  • Sharing zoom complete information is not visible on the screen, and also a bit is confusing minimizing and maximizing.
  • Every time someone enters the chat, a chat box appears on my screen, and some features are missing from this version.
  • Automatic conference connection based on a schedule isn't an option, and neither is enhanced security measures.
Read full review
Likelihood to Renew
Workvivo
To my best friend Workvivo, I would like to give 10/10. Everything is running smoothly. I feel glad when people at my workplace from other departments and also from other shifts recognise me with my name. That gives me inner peace. I am feeling blissful. I am on the moon.
Read full review
Zoom
We're sticking with Zoom for the foreseeable future--given its compelling feature set, ease of use, and advanced technology, there's just no other competition to be excited about. Plus it's a Gartner-recognized industry leader, so it's a rather easy choice.
Read full review
Usability
Workvivo
Super user friendly, I've not once wondered how to access, find do anything. As soon as I log in I am confident I can find whatever I need and whatever I am looking for and I it is very easy to engage with coworkers and colleagues all over the world.
Read full review
Zoom
Zoom is made for the non tech office. It has features that can be made to do what you need to run things on a day to day basis. Immediately we we able to get meetings going with remote employees. The ability to be able to add smartphone connected people was a big plus. Zoom met our needs at the time.
Read full review
Reliability and Availability
Workvivo
No answers on this topic
Zoom
There have been less than a handful of outages during our two years with Zoom, and whenever there was one, an email informing us of the outage went out immediately, and they had the issue resolved shortly thereafter.
Read full review
Performance
Workvivo
No answers on this topic
Zoom
Zoom has among the best performance of any video conference platform, as I've mentioned several times. Besides that, their Chat platform works great, and their back end always runs smooth. It's unfortunate that reporting can now only be done by one month at a time, but nonetheless, it only takes a second to run any kind of Zoom report, whether it's an attendee report, Poll results, a user report, a list of meetings from the past month, etc.
Read full review
Support Rating
Workvivo
Would like the features to be continued & hence supporting it.
Read full review
Zoom
Because I got a response right away, and was assigned one specific individual to work with me from the beginning to the resolution. I had an actual email address and direct contact with this person without having to start over and over every time I contacted Zoom - this singular individual remained attentive and was well informed on the subject matter and quite able to resolve my needs.
Read full review
In-Person Training
Workvivo
The trainer was effectively delivering the training, but there were some points the trainer himself was not clear with. This impacted doubt clearing.
Read full review
Zoom
No answers on this topic
Online Training
Workvivo
All the things were explained in an effective way. Easy to understand the tools, features, their use, implementation. Monitoring & support wherever required. Feedback was recorded & improvements were done wherever required to improve the coaching experience. Knowledge checks were taken to understand understanding levels. Overall experience was very well with the training.
Read full review
Zoom
No answers on this topic
Implementation Rating
Workvivo
Everything is running smoothly. I love this application.
Read full review
Zoom
If you receive any pushback from higher ups, point to any of the various positive reviews like this one. Or show Zoom's excellent Gartner report, or articles describing Zoom's partnership with Sequoia capital. It's not difficult to show how Zoom is a trustworthy industry leader with best-in-class technology.
Read full review
Alternatives Considered
Workvivo
This helps my everyday office work. It is a kind of social media environment for offices where we can share thoughts. We can also share our ideas which can be helpful to other colleagues. We also get updates on recent news on what's happening in the LOB. Also, we do have an option to take a voting polling on whatever we want. Additionally, It also helps us connect with our official resources. We share our personal observations there a post which can be seen worldwide in our organization. This has been the greatest of all time since I saw any employee-related portal in any organization!!!!!
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Zoom
Based on my experience with Teams, I like Zoom's messaging interface much better and Zoom seems to have better video quality. When I was evaluating different VoIP providers, Zoom Phone also had way more features and was much more stable than Teams Phone. I also evaluated Nextiva and did not its UI as much as the Zoom desktop app. Zoom Phone's pricing was also significantly better.
Read full review
Contract Terms and Pricing Model
Workvivo
No answers on this topic
Zoom
The billing and price model is really fair for so many functions that they offer, our remote work requires each of the features that Zoom offers, so accepting payment for a tool like this is the least we can do. I like that billing arrives on time and that they offer opportunities and payment times.
Read full review
Scalability
Workvivo
No answers on this topic
Zoom
Because the Basic licenses are completely free, and because it's very easy to configure and install Zoom, and because anyone can join Zoom from a link without needing an account, scaling is a Breeze. There are absolutely no roadblocks. My company keeps adding more Zoom Pro license every week since it's so in demand. We were able to convert users from several different platforms onto Zoom with no trouble at all.
Read full review
Professional Services
Workvivo
No answers on this topic
Zoom
Zoom is perfect for our business. We use it to video chat with prospective clients. The name recognition alone gives us credibility and it is very easy to screen share and send content out.
Read full review
Return on Investment
Workvivo
  • Positive impact has been created on the socializing skills of employees and creating bond
  • We have also noticed increased participation and motivation for the employees when it comes to Workvivo
  • A negative aspect can be over usage of this tool and getting addicted since it can consume a lot of time
Read full review
Zoom
  • Zoom, in essence, is how we deliver what we sell. Services delivered over Zoom account for 80% of our annual revenue.
  • Zoom saves me approximately 3 hours every week thanks to integrations with other software I use.
  • Zoom webinars have fueled my list growth.
Read full review
ScreenShots

Workvivo Screenshots

Screenshot of Workvivo Activity FeedScreenshot of Custom Branded Employee AppScreenshot of Collaboration SpacesScreenshot of Company GoalsScreenshot of MeasurementScreenshot of Employee Recognition

Zoom Workplace Screenshots

Screenshot of an example collaboration feature. These are used to:
Transcribe, summarize, and capture action items with AI Companion from your in-person meetings.
Improve visibility and alignment by sharing emails to chats
Elevate a chat to a meeting or phone call to get to resolution faster. 
Continue meeting conversations and easily access shared information in Team Chat.Screenshot of an example of Zoom's productivity features. These features are used to:
Improve productivity across teams, locations, and time zones.
Organize project deliverables and assets in a centralized, collaborative doc.
Collaborate and map out projects visually on a whiteboard.
Jumpstart brainstorming sessions using AI and templates.
Gather valuable team input for well-informed decision-making with surveys and polls.
Stay on top of action items surfaced from across Zoom Workplace.Screenshot of some additional collaboration features. These are used to:
Optimize office experiences and in-person time.
Make sure remote participants feel connected with what is going on in the room.
Collaborate across remote and in-person teams on a virtual whiteboard.
Easily know and identify who is in the room and who is speaking in a Zoom Room with smart name tags and smart speaker tags.Screenshot of an example of Zoom's AI companion. This feature is used to streamline communications, improve productivity, increase employee engagement, and optimize flexible work.Screenshot of additional AI Companion features. The tools is also used to:
Launch internal campaigns.
Deliver visually rich updates with live streams, billboards, and videos.
Ensure critical comms are never missed with read receipts.
Send updates to deskless workers with Workvivo TV and Chat.