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    Overview
    ProductRatingMost Used ByProduct SummaryStarting Price

    Zoho Analytics

    Score8.4 out of 10
    Small Businesses (1-50 employees)
    Zoho Analytics is a self-service BI and analytics platform that uncovers patterns, spots emerging trends, tracks business metrics, and detects anomalies. Designed for ease of use, it enables business users to create reports and dashboards independently, without relying on IT.

    $60

    per month 5 users

    Zoho Social

    Score9.1 out of 10
    N/AZoho Social is a comprehensive social media management platform designed for businesses of all sizes and agencies. It is used to schedule and publish posts, manage conversations—including direct messages, comments, and mentions—across multiple platforms, track keywords, competitors, and hashtags, and generate reports from one dashboard. Supported platforms: Meta (Facebook, Instagram, and Threads), Google Business Profile, YouTube, Pinterest, Mastodon, X (formerly Twitter),…

    $15

    per month

    Pricing
    Zoho AnalyticsZoho Social
    Editions & Modules
    Standard
    $60
    per month Starts at 5 Users
    Premium
    $145
    per month Starts at 15 Users
    Enterprise
    $575
    per month Starts at 50 Users
    Free
    $0
    per month per user
    Standard
    $15
    per month per user
    Professional
    $40
    per month per user
    Premium
    $65
    per month 3 users
    Agency
    $320
    per month 5 users
    Agency Plus
    $460
    per month 5 users
    Offerings
    Pricing Offerings
    Zoho AnalyticsZoho Social
    Free Trial
    YesYes
    Free/Freemium Version
    YesYes
    Premium Consulting/Integration Services
    YesNo
    Entry-level Setup FeeNo setup feeNo setup fee
    Additional DetailsThere is a 20% discount for all plans if subscribed yearly. Customers can buy add-on rows and users, in addition to the plans listed above.Add Ons Users at $10 / user / month Brands $10 / brand / month Discount available for annual pricing.
    More Pricing Information
    Community Pulse
    Zoho AnalyticsZoho Social
    Considered Both Products
    Zoho
    No answer on this topic
    Zoho
    Chose Zoho Social
    With Zoho Analytics, users can connect to a variety of data sources, including databases, spreadsheets, cloud storage, and more. They can then use the platform's drag-and-drop interface to create interactive dashboards and reports, and share them with team members or …
    Incentivized
    Key User Insights
    Would buy again
    95%
    Would buy again
    78 Answers
    99%
    Would buy again
    370 Answers
    Delivers good value for the price
    96%
    Delivers good value for the price
    71 Answers
    99%
    Delivers good value for the price
    343 Answers
    Happy with the feature set
    96%
    Happy with the feature set
    79 Answers
    98%
    Happy with the feature set
    365 Answers
    Lived up to sales and marketing promises
    96%
    Lived up to sales and marketing promises
    70 Answers
    98%
    Lived up to sales and marketing promises
    327 Answers
    Implementation went as expected
    95%
    Implementation went as expected
    72 Answers
    99%
    Implementation went as expected
    352 Answers
    Features
    Zoho AnalyticsZoho Social
    BI Standard Reporting
    Comparison of BI Standard Reporting features of Zoho Analytics and Zoho Social
    Feature
    Zoho Analytics
    8.6
    135 Ratings
    5% above category average
    Zoho Social
    -
    Ratings
    Pixel Perfect reports8.8106 Ratings00 Ratings
    Customizable dashboards8.5135 Ratings00 Ratings
    Ad-hoc Reporting
    Comparison of Ad-hoc Reporting features of Zoho Analytics and Zoho Social
    Feature
    Zoho Analytics
    8.1
    137 Ratings
    1% above category average
    Zoho Social
    -
    Ratings
    Drill-down analysis8.0131 Ratings00 Ratings
    Formatting capabilities7.6136 Ratings00 Ratings
    Report sharing and collaboration8.6137 Ratings00 Ratings
    Report Output and Scheduling
    Comparison of Report Output and Scheduling features of Zoho Analytics and Zoho Social
    Feature
    Zoho Analytics
    8.4
    129 Ratings
    2% above category average
    Zoho Social
    -
    Ratings
    Publish to Web8.2108 Ratings00 Ratings
    Publish to PDF8.6127 Ratings00 Ratings
    Report Delivery Scheduling8.4112 Ratings00 Ratings
    Data Discovery and Visualization
    Comparison of Data Discovery and Visualization features of Zoho Analytics and Zoho Social
    Feature
    Zoho Analytics
    8.0
    84 Ratings
    0% above category average
    Zoho Social
    -
    Ratings
    Pre-built visualization formats (heatmaps, scatter plots etc.)8.280 Ratings00 Ratings
    Location Analytics / Geographic Visualization8.572 Ratings00 Ratings
    Predictive Analytics7.566 Ratings00 Ratings
    Access Control and Security
    Comparison of Access Control and Security features of Zoho Analytics and Zoho Social
    Feature
    Zoho Analytics
    8.5
    129 Ratings
    0% above category average
    Zoho Social
    -
    Ratings
    Multi-User Support (named login)8.6127 Ratings00 Ratings
    Role-Based Security Model8.972 Ratings00 Ratings
    Multiple Access Permission Levels (Create, Read, Delete)8.5122 Ratings00 Ratings
    Report-Level Access Control8.030 Ratings00 Ratings
    Single Sign-On (SSO)8.574 Ratings00 Ratings
    Mobile Capabilities
    Comparison of Mobile Capabilities features of Zoho Analytics and Zoho Social
    Feature
    Zoho Analytics
    6.4
    97 Ratings
    19% below category average
    Zoho Social
    -
    Ratings
    Responsive Design for Web Access7.371 Ratings00 Ratings
    Mobile Application4.373 Ratings00 Ratings
    Dashboard / Report / Visualization Interactivity on Mobile5.986 Ratings00 Ratings
    Application Program Interfaces (APIs) / Embedding
    Comparison of Application Program Interfaces (APIs) / Embedding features of Zoho Analytics and Zoho Social
    Feature
    Zoho Analytics
    8.3
    65 Ratings
    7% above category average
    Zoho Social
    -
    Ratings
    REST API8.161 Ratings00 Ratings
    iFrames8.553 Ratings00 Ratings
    Listening/monitoring
    Comparison of Listening/monitoring features of Zoho Analytics and Zoho Social
    Feature
    Zoho Analytics
    -
    Ratings
    Zoho Social
    8.8
    442 Ratings
    14% above category average
    Sentiment analysis00 Ratings8.4315 Ratings
    Broad channel coverage00 Ratings9.1437 Ratings
    Publishing
    Comparison of Publishing features of Zoho Analytics and Zoho Social
    Feature
    Zoho Analytics
    -
    Ratings
    Zoho Social
    8.7
    519 Ratings
    7% above category average
    Content planning and scheduling00 Ratings9.4517 Ratings
    Audience targeting00 Ratings8.4368 Ratings
    Content optimization00 Ratings8.5430 Ratings
    Workflow management00 Ratings8.755 Ratings
    Engagement
    Comparison of Engagement features of Zoho Analytics and Zoho Social
    Feature
    Zoho Analytics
    -
    Ratings
    Zoho Social
    8.4
    423 Ratings
    3% above category average
    Automated routing and prioritization00 Ratings8.0357 Ratings
    Customer interaction histories00 Ratings8.3396 Ratings
    Bulk actions00 Ratings9.046 Ratings
    Marketing
    Comparison of Marketing features of Zoho Analytics and Zoho Social
    Feature
    Zoho Analytics
    -
    Ratings
    Zoho Social
    8.3
    370 Ratings
    7% above category average
    Lead generation00 Ratings8.0283 Ratings
    Content marketing00 Ratings8.5358 Ratings
    Channel coverage/integration
    Comparison of Channel coverage/integration features of Zoho Analytics and Zoho Social
    Feature
    Zoho Analytics
    -
    Ratings
    Zoho Social
    9.2
    508 Ratings
    10% above category average
    Twitter00 Ratings9.2454 Ratings
    Facebook00 Ratings9.3495 Ratings
    LinkedIn00 Ratings9.3447 Ratings
    Google+00 Ratings9.0290 Ratings
    Instagram00 Ratings9.2426 Ratings
    Reporting/analytics
    Comparison of Reporting/analytics features of Zoho Analytics and Zoho Social
    Feature
    Zoho Analytics
    -
    Ratings
    Zoho Social
    8.4
    416 Ratings
    8% above category average
    Campaign success analytics00 Ratings8.8412 Ratings
    Real-time tracking00 Ratings9.047 Ratings
    Competitor analysis00 Ratings7.4256 Ratings
    Account management
    Comparison of Account management features of Zoho Analytics and Zoho Social
    Feature
    Zoho Analytics
    -
    Ratings
    Zoho Social
    9.1
    456 Ratings
    14% above category average
    Role-based user permissions & privileges00 Ratings9.1361 Ratings
    Mobile access00 Ratings9.2433 Ratings
    Best Alternatives
    Zoho AnalyticsZoho Social
    Small Businesses
    Cyfe
    Score4 out of 10
    Sendible
    Score7.2 out of 10
    Medium-sized Companies
    Qlik Cloud Analytics (Qlik Sense)
    Score8.1 out of 10
    Emplifi
    Score8.9 out of 10
    Enterprises
    Jaspersoft Community Edition
    Score7 out of 10
    Salesforce Marketing Cloud Social Studio (discontinued)
    Score8.1 out of 10
    All AlternativesView all alternativesView all alternatives
    User Ratings
    Zoho AnalyticsZoho Social
    Likelihood to Recommend
    7.2
    (139 ratings)
    9.2
    (523 ratings)
    Likelihood to Renew
    8.9
    (9 ratings)
    9.3
    (15 ratings)
    Usability
    7.8
    (83 ratings)
    9.3
    (351 ratings)
    Availability
    9.1
    (1 ratings)
    8.2
    (2 ratings)
    Performance
    9.1
    (2 ratings)
    8.2
    (3 ratings)
    Support Rating
    5.4
    (18 ratings)
    9.3
    (220 ratings)
    Online Training
    -
    (0 ratings)
    8.2
    (1 ratings)
    Implementation Rating
    5.5
    (3 ratings)
    8.4
    (5 ratings)
    Configurability
    -
    (0 ratings)
    7.3
    (2 ratings)
    Data Sharing and Collaboration
    7.7
    (51 ratings)
    -
    (0 ratings)
    Data Sources
    8.8
    (51 ratings)
    -
    (0 ratings)
    Ease of integration
    7.3
    (1 ratings)
    3.6
    (2 ratings)
    Product Scalability
    7.2
    (71 ratings)
    8.2
    (3 ratings)
    Vendor post-sale
    7.3
    (1 ratings)
    8.2
    (2 ratings)
    Vendor pre-sale
    8.2
    (1 ratings)
    8.2
    (2 ratings)
    User Testimonials
    Zoho AnalyticsZoho Social
    Likelihood to Recommend
    Zoho
    Zoho Analytics is the best way to consume data created by Zoho products . It's robust and quick build formula libraries and auto generated reports. A data source can be integrated and be ready for consumption within minutes. This gives a well developed baseline for organizing to develop advance analytics. It's mobile dashboards are very intuitive and useful for leaders who are on the move.
    Read full review
    Zoho
    Zoho Social excels at multi-channel social media management with intuitive scheduling and analytics. The platform integrates seamlessly with CRM, enabling personalized customer engagement. Best suited for small-to-medium businesses managing multiple social accounts. However, advanced AI-driven insights and competitor analysis features could be enhanced. The reporting dashboard is comprehensive but could use more customization options for enterprise teams.
    Read full review
    Pros
    Zoho
    • Zoho Analytics’ predictive analytics capabilities can help forecast future trends, allowing for proactive planning and risk management.
    • Performance Monitoring: We can track key performance indicators (KPIs) across departments, such as sales, marketing, finance, and HR. This aids in identifying bottlenecks and areas for improvement.
    • Decision making regarding resource allocation.
    Incentivized
    Read full review
    Zoho
    • Professional precision needed to align our content strategy with specific target groups.
    • The process of ensuring content is consumed by the right audience at the right time is key to our growth.
    • Platform is a vital tool for scaling our mission.
    Read full review
    Cons
    Zoho
    • I'm guessing it's out there somewhere but I really could have used a 'quick start guide' or guided start.
    • Once I figured it out, it makes sense how to make sure the right data is provided in order to make dashboards quite flexible--- but without examples, I found it quite a challenge
    • The initial organization of Analytics is NOT intuitive. Once in context, the organizational features make sense, but (at least initially) it would have been most useful if the organization of Analytics reports in Zoho Analytics had saved me a lot of time.
    Incentivized
    Read full review
    Zoho
    • I wanted to use the ability to have Zoho queue the posts, but I wanted to choose the start time of the first post for a few days in the future and I did not find an easy way to set that.
    • I wish there were a box with a cheat sheet of the sizes that each social media platform allows for it's video and pictures in the dialogue box for posting so I can be sure to choose appropriate content.
    • I do think it's a bit expensive, especially for my needs, but I like the ease of use. I will continue to do what I can to get this service discounted until I can no longer afford it.
    Incentivized
    Read full review
    Likelihood to Renew
    Zoho
    I'd give this an 11 if I could! As our business moves forward we hope to use Zoho Analytics more then we do now. Creating better reports and dashboards for our management team to evaluate the health of our business and to provide more insightful reports for our customers. The possibilities are endless with this tool
    Incentivized
    Read full review
    Zoho
    Zoho Social is the BEST! I have found the perfect solution to social media marketing! It is extremely affordable and I highly recommend it! Create a post once and post it to 5 or more social media platforms! LOVE IT!! :)
    Read full review
    Usability
    Zoho
    For an end user, Zoho Analytics is pretty easy to use and very easy to access the dashboard. Linking data from multiple sources is very convenient. Multiple people can work on preparing and publishing the dashboards simultaneously, which helps delegate tasks.
    Incentivized
    Read full review
    Zoho
    It logs you in directly to the screen you need to use, and our use reason of this software is to share posts on our social media accounts at one place. It also warns you about platform specific issues as you prepare your post. Its integration interfaces are great, easy to use, and have clear and helpful instructions.
    Read full review
    Reliability and Availability
    Zoho
    ZOHO is a very reliable company/product. We never had any issues with downtime or inaccessibility to our data. Any type of maintenance that they had to perform was clearly communicated and never an issue. We use a lot of external hooks and we've never had any issues with getting ZOHO to communicate with any of those hooks.
    Incentivized
    Read full review
    Zoho
    No answers on this topic
    Performance
    Zoho
    ZOHO has obviously invested a lot of time effort and money in to creating a reliable infrastructure with high availability. We've never had any issues with performance and all of our data crunching small to large has always been well within reason. We have come to appreciate the performance of ZOHO and will continue to use it for all of our data needs.
    Incentivized
    Read full review
    Zoho
    No answers on this topic
    Support Rating
    Zoho
    The support team is honestly not that great. At times, it seems as if members of our own team know more about the product than the support team. They must not have a lot of training or the turnaround is quick
    Incentivized
    Read full review
    Zoho
    I rate the customer support as outstanding. The assistance provided by the support team has been consistently prompt, knowledgeable, and attentive to our needs. Whenever we've encountered issues or had questions, they have swiftly addressed them, guiding us through solutions and ensuring a smooth experience. Their dedication to resolving concerns reflects their commitment to customer satisfaction, and I am thoroughly impressed with the level of support we have received.
    Read full review
    Implementation Rating
    Zoho
    If your external data sources are previously organized and correlated (e.g.: in your datawarehouse or database) your implementation will be easier. Of cource some not previously predicted correlation would be necessary to be done during the implementation, but if your organization let it to be all done into Zoho Analytics, it will take more time from your team.
    Incentivized
    Read full review
    Zoho
    No answers on this topic
    Alternatives Considered
    Zoho
    Zoho Analytics has the best UI and user friendly to create reports and dashboard along with features like Zia Assistance that guide in creating reports and dashboard and also help in the forecasting of the data based on the past records.
    Read full review
    Zoho
    Zoho Social is a great social media management tool that allows businesses, and individuals, to manage multiple social media accounts, schedule posts, track analytics, and engage with followers. It competes well with other social media management tools such as Hootsuite, Buffer, Sprout Social, Agora Pulse, and Hubspot. Zoho Social stands out for its integration capabilities with other Zoho applications and affordability for small to medium-sized businesses. Each tool has its own strengths and weaknesses, and businesses should evaluate them based on their specific needs and goals. The biggest fallacy for Zoho is its restriction on scheduling tools on the free plan who have social and personal needs. I believe this can be circumvented by Zoho periodically making an advertisement to one's feed.
    Read full review
    Scalability
    Zoho
    As far as I know, Zoho Analytics has been able to fulfill every need we've had for it. Our reports have gotten better and more detailed with pretty much every new issue of our magazine. It just keeps getting better, and we keep feeding it more data to digest and present to us.
    Incentivized
    Read full review
    Zoho
    No answers on this topic
    Return on Investment
    Zoho
    • Analytics has been the foundation of my role. I manage 2000 accounts myself, so I need analytics to help me know whom to serve first.
    • Analytics provides a lot of visualization options that I need to serve my customers.
    • Analytics has excellent options for accountability with our training team to know where each account is in their customer journey.
    Incentivized
    Read full review
    Zoho
    • Zoho Social allows me to "see" my messaging planning weeks into the future. I can create themes for a week or month and easily see how it performs.
    • Having all my social accounts in one place saves me time.
    • It is too early for any ROI from Zoho but the amount of content I am putting out has increased by at least 400%.
    Read full review
    ScreenShots

    Zoho Analytics Screenshots

    Screenshot of some of the available 500+ native integrations that unify data across a business for a holistic analysisScreenshot of the visual data pipeline builder used to create data flows with data stagesScreenshot of where to turn questions into insights with Ask Zia.Screenshot of an example of the actionable insights, powered by Zia insights's key driver analysis.Screenshot of Get instant, at-a-glance insights with dynamic dashboards.Screenshot of the interface to build and deploy ML models with the no-code AutoML platform

    Zoho Social Screenshots

    Screenshot of the Zoho Social interface, which appears when logging into an account. It provides navigation to switch between brands, monitor follower growth, and analyze post performance across connected channels—offering a unified view of an organization's social media health, posts, and interactions.Screenshot of the interface to publish content across all connected channels at once, or by selecting specific ones individually. It also offers the option to schedule posts for later or use SmartQ to automatically pick the best time for optimal engagement.Screenshot of the interface to manage all social media conversations, including direct messages, comments, and mentions, across all channels in a single unified inbox.Screenshot of the Monitor feature, used to track keywords, relevant accounts, and content, with notifications.Screenshot of an example of Zoho Social's data-driven insights, used to crunch numbers and generate reports.Screenshot of the Social Media Calendar, used to plan and deliver experiences.