TrustRadius: an HG Insights company

Save this comparison

Save this comparison

Add Product

Recommended Comparisons

    Overview
    ProductRatingMost Used ByProduct SummaryStarting Price

    Zoho Creator

    Score7.7 out of 10
    Mid-Size Companies (51-1,000 employees)
    Zoho Creator is a low-code application development platform for building enterprise-class applications that run on mobile, tablet, and web. It is designed to allow users to create custom forms, configure workflows, build pages, and deploy apps quickly.

    $12

    per month per user

    Zoom Workplace

    Score8.6 out of 10
    N/AZoom Workplace, Zoom’s open collaboration platform with an AI Companion, empowers teams to be more productive, and strengthen customer relationships throughout the customer lifecycle with Zoom’s Business Services for sales, marketing, and customer experience teams, including Zoom Contact Center.

    $16.99

    per month per user

    Pricing
    Zoho CreatorZoom Workplace
    Editions & Modules
    Standard
    $12
    per month per user
    Professional
    $30
    per month per user
    Enterprise
    $37
    per month per user
    Add-On Zoom Translated Captions
    $5
    per month per license
    Pro
    $16.99
    per month per user
    Business
    $21.99
    per month per user
    Add-On - Conference Room Connector
    $499
    per year
    Basic
    Free
    Enterprise
    Custom
    Add-On - Zoom Whiteboard
    starting at $2.49
    per month per user
    Add-On - Large Meetings
    starting at $600
    per year
    Add-On - Cloud Storage
    starting at $120
    per year
    Add-On Audio Conferencing
    starting at $1200
    per year
    Add-On Zoom Phone Power Pack
    Starting at $300
    per year per user
    Add-On - Quality of Service Subscription
    Contact Sales
    Offerings
    Pricing Offerings
    Zoho CreatorZoom Workplace
    Free Trial
    YesYes
    Free/Freemium Version
    YesYes
    Premium Consulting/Integration Services
    YesYes
    Entry-level Setup FeeOptionalNo setup fee
    Additional DetailsAdd-ons: Customer Portal: $100/month onwards Premium Support : 20% of license fees Enterprise support: 25% of license feesDiscount available for annual billing.
    More Pricing Information
    Features
    Zoho CreatorZoom Workplace
    Low-Code Development
    Comparison of Low-Code Development features of Zoho Creator and Zoom Workplace
    Feature
    Zoho Creator
    7.8
    18 Ratings
    7% below category average
    Zoom Workplace
    -
    Ratings
    Visual Modeling7.617 Ratings00 Ratings
    Drag-and-drop Interfaces8.917 Ratings00 Ratings
    Platform Security7.918 Ratings00 Ratings
    Platform User Management7.818 Ratings00 Ratings
    Reusability7.018 Ratings00 Ratings
    Platform Scalability7.918 Ratings00 Ratings
    Performance & Compatibility of Online Events Software
    Comparison of Performance & Compatibility of Online Events Software features of Zoho Creator and Zoom Workplace
    Feature
    Zoho Creator
    -
    Ratings
    Zoom Workplace
    8.5
    1009 Ratings
    0% above category average
    High quality audio00 Ratings8.91001 Ratings
    High quality video00 Ratings8.91001 Ratings
    Screen Sharing
    Comparison of Screen Sharing features of Zoho Creator and Zoom Workplace
    Feature
    Zoho Creator
    -
    Ratings
    Zoom Workplace
    8.7
    1009 Ratings
    2% above category average
    Desktop sharing00 Ratings9.31008 Ratings
    Online Meetings / Events
    Comparison of Online Meetings / Events features of Zoho Creator and Zoom Workplace
    Feature
    Zoho Creator
    -
    Ratings
    Zoom Workplace
    8.7
    1015 Ratings
    1% above category average
    Calendar integration00 Ratings9.1926 Ratings
    Meeting initiation00 Ratings9.2989 Ratings
    Record meetings / events00 Ratings9.2964 Ratings
    Online Events Collaboration
    Comparison of Online Events Collaboration features of Zoho Creator and Zoom Workplace
    Feature
    Zoho Creator
    -
    Ratings
    Zoom Workplace
    8.5
    877 Ratings
    2% above category average
    Live chat00 Ratings9.2859 Ratings
    Online Events Security
    Comparison of Online Events Security features of Zoho Creator and Zoom Workplace
    Feature
    Zoho Creator
    -
    Ratings
    Zoom Workplace
    8.9
    867 Ratings
    11% above category average
    User authentication00 Ratings8.9758 Ratings
    Participant roles & permissions00 Ratings8.7832 Ratings
    Cloud PBX
    Comparison of Cloud PBX features of Zoho Creator and Zoom Workplace
    Feature
    Zoho Creator
    -
    Ratings
    Zoom Workplace
    8.3
    239 Ratings
    0% above category average
    Hosted PBX00 Ratings8.4115 Ratings
    Multi-level Interactive Voice Response (IVR)00 Ratings8.0143 Ratings
    Directory of employee names00 Ratings8.3220 Ratings
    Call Management
    Comparison of Call Management features of Zoho Creator and Zoom Workplace
    Feature
    Zoho Creator
    -
    Ratings
    Zoom Workplace
    8.2
    266 Ratings
    5% below category average
    Answering rules00 Ratings8.6194 Ratings
    Call recording00 Ratings8.8242 Ratings
    Call park00 Ratings7.9149 Ratings
    Call screening00 Ratings8.2167 Ratings
    Message alerts00 Ratings8.3212 Ratings
    Business SMS/External Messaging00 Ratings8.0137 Ratings
    Voicemail Transcription00 Ratings8.0185 Ratings
    Mobile apps
    Comparison of Mobile apps features of Zoho Creator and Zoom Workplace
    Feature
    Zoho Creator
    -
    Ratings
    Zoom Workplace
    8.9
    300 Ratings
    1% above category average
    Mobile app for iOS00 Ratings8.8266 Ratings
    Mobile app for Android00 Ratings8.9183 Ratings
    Unified Communications Platform and Collaboration
    Comparison of Unified Communications Platform and Collaboration features of Zoho Creator and Zoom Workplace
    Feature
    Zoho Creator
    -
    Ratings
    Zoom Workplace
    8.8
    252 Ratings
    3% above category average
    Centralized communications management00 Ratings8.9202 Ratings
    Team messaging00 Ratings8.9216 Ratings
    Team document sharing00 Ratings8.7195 Ratings
    Call and meeting analytics00 Ratings8.5205 Ratings
    Best Alternatives
    Zoho CreatorZoom Workplace
    Small Businesses
    OutSystems
    Score6.4 out of 10
    Broadvoice | GoContact
    Score9.1 out of 10
    Medium-sized Companies
    AppSheet
    Score8.1 out of 10
    Webex Calling
    Score8.8 out of 10
    Enterprises
    Oracle APEX
    Score9.1 out of 10
    Webex Calling
    Score8.8 out of 10
    All AlternativesView all alternativesView all alternatives
    User Ratings
    Zoho CreatorZoom Workplace
    Likelihood to Recommend
    8.8
    (24 ratings)
    8.8
    (1073 ratings)
    Likelihood to Renew
    10.0
    (2 ratings)
    9.5
    (27 ratings)
    Usability
    8.0
    (18 ratings)
    9.5
    (46 ratings)
    Availability
    10.0
    (1 ratings)
    9.1
    (2 ratings)
    Performance
    9.0
    (1 ratings)
    9.0
    (3 ratings)
    Support Rating
    9.8
    (4 ratings)
    6.4
    (46 ratings)
    In-Person Training
    -
    (0 ratings)
    9.1
    (1 ratings)
    Implementation Rating
    8.0
    (2 ratings)
    6.5
    (11 ratings)
    Configurability
    -
    (0 ratings)
    9.1
    (2 ratings)
    Contract Terms and Pricing Model
    -
    (0 ratings)
    8.0
    (13 ratings)
    Ease of integration
    -
    (0 ratings)
    7.3
    (2 ratings)
    Product Scalability
    10.0
    (1 ratings)
    9.9
    (3 ratings)
    Professional Services
    -
    (0 ratings)
    9.2
    (8 ratings)
    Vendor post-sale
    -
    (0 ratings)
    9.1
    (2 ratings)
    Vendor pre-sale
    -
    (0 ratings)
    7.3
    (2 ratings)
    User Testimonials
    Zoho CreatorZoom Workplace
    Likelihood to Recommend
    Zoho
    If you are using some application of Zoho and want some more functionality into it, Use Zoho creator to develop a separate app as per requirement and integrate it with your Zoho App. Small organization can use creator to make apps but it can be used for small range of storage, For Large organization , it may be not feasible.
    Incentivized
    Read full review
    Zoom
    I think Zoom Workplace is much more helpful when it comes to meetings. We had to pivot due to the pandemic and I think Zoom Workplace grew and flourished in that. Now that we've returned to mostly in person in many aspects Zoom Workplace is still more helpful than in person meetings. Sometimes with people's schedules, job requirements, and outside life, it is really hard to get everyone together at one time, but with a virtual Zoom meeting, it works so much better and opens a lot more doors.
    Incentivized
    Read full review
    Pros
    Zoho
    • Accountability for each employee work which is very vital for any organization
    • Making operations very simple even that a simple lay man would be able to perform detailed work like a pro
    • Data tracking in live was made possible
    • Using proper Manpower for the work they are apt.
    Incentivized
    Read full review
    Zoom
    • Audio quality of phone calls is spot on. Calls are clear and crisp.
    • Video quality of video meetings are clear and there aren't any pixelization artifacts that some systems can have.
    • Having AI summaries have been life changing for us. We no longer have to concentrate on note taking, like we did in the past. The summaries are accurate and enable us to put our efforts in the meeting or conversation. Plus, we can save them into our practice management system as required.
    Incentivized
    Read full review
    Cons
    Zoho
    • In C6, the new setup of permissions is not logical. Admins now have access to every application rather than specific applications, which impacts data confidentiality.
    • In C6, the new feature for having multiple environments is very limited as it does not work for ZOHO Creator applications that are linked to other Zoho Creator applications in the same workspace - which is not logical at all.
    • In C6, the revised permissions for Developers do not allow the developer to assign permissions to users or to publish forms, reports, pages, etc....which again is not logical.
    Incentivized
    Read full review
    Zoom
    • The new toolbars are not really an improvement over the old ones. Takes time getting used to ..should be in alphabetical order.
    • The chat from breakout rooms should be available separately.
    • it would be nice to be able to record the breakout room.
    • And have separate summaries.
    • Automatic sound from video.
    Incentivized
    Read full review
    Likelihood to Renew
    Zoho
    Today Zoho Creator is included in our current plan from Zoho One, but if it was needed to pay apart it should be done because the software we created became very important for our team. The use of Zoho Creator contributes to endorse the Zoho One subscription year after year.
    Incentivized
    Read full review
    Zoom
    We're sticking with Zoom for the foreseeable future--given its compelling feature set, ease of use, and advanced technology, there's just no other competition to be excited about. Plus it's a Gartner-recognized industry leader, so it's a rather easy choice.
    Read full review
    Usability
    Zoho
    Its quite easy if one has the need, interest and passion to build applications and solutions through low-code. One example would be, that my finance head who has absolutely nothing to do with tech and apps, is now able to create apps and manage Zoho Creator all by himself. So its all about the interest and how much time we put to learn the tool. Having said that, its quite easy to learn the tool and create anything that's within our scope of knowledge.
    Incentivized
    Read full review
    Zoom
    Zoom is made for the non tech office. It has features that can be made to do what you need to run things on a day to day basis. Immediately we we able to get meetings going with remote employees. The ability to be able to add smartphone connected people was a big plus. Zoom met our needs at the time.
    Read full review
    Reliability and Availability
    Zoho
    In an earlier comment, I mentioned Zoho's excellent uptime. I have been using the system for over 6 years, and have experienced only momentary outages, and of those, only a hand full over the years. It is extremely reliable
    Incentivized
    Read full review
    Zoom
    There have been less than a handful of outages during our two years with Zoom, and whenever there was one, an email informing us of the outage went out immediately, and they had the issue resolved shortly thereafter.
    Read full review
    Performance
    Zoho
    We do not integrate Zoho with other systems at this time, but rarely are searches, database exports, record edits or creation tasks ever slow enough to notice. It is quite usable
    Incentivized
    Read full review
    Zoom
    Zoom has among the best performance of any video conference platform, as I've mentioned several times. Besides that, their Chat platform works great, and their back end always runs smooth. It's unfortunate that reporting can now only be done by one month at a time, but nonetheless, it only takes a second to run any kind of Zoom report, whether it's an attendee report, Poll results, a user report, a list of meetings from the past month, etc.
    Read full review
    Support Rating
    Zoho
    I recommend Zoho Creator very often. A lot of companies go big earlier than they need to and spend way too much on SalesForce & Marketo. I worked for a small company with some limited budget that pivoted to sell it's product to the Enterprise. Zoho Creator was incredibly easy to set up, intuitive to use, and contains all the most essential features that most users need and seek in SalesForce. We integrated with MailChimp & Unbounce and were able to be incredibly useful in acquiring leads, nurturing them, and tracking pipeline in Zoho Creator. Our small sales team found it very easy to use and loved it.
    Incentivized
    Read full review
    Zoom
    Because I got a response right away, and was assigned one specific individual to work with me from the beginning to the resolution. I had an actual email address and direct contact with this person without having to start over and over every time I contacted Zoom - this singular individual remained attentive and was well informed on the subject matter and quite able to resolve my needs.
    Incentivized
    Read full review
    Implementation Rating
    Zoho
    Even if it is a easy to use platform, it got some issues on the implementation that could easily handle by IT teams. In our scenario this team don't exist anymore, and the business/marketing team had their expectations that it was quickier to be implemented. So, consider a professional help on this implementation could be cost more (of cource) but it would be helpful to manage the issues and expectations.
    Incentivized
    Read full review
    Zoom
    If you receive any pushback from higher ups, point to any of the various positive reviews like this one. Or show Zoom's excellent Gartner report, or articles describing Zoom's partnership with Sequoia capital. It's not difficult to show how Zoom is a trustworthy industry leader with best-in-class technology.
    Read full review
    Alternatives Considered
    Zoho
    Zoho Creator stands out for its balance of affordability, ease of use, and powerful customization options. While it may not offer the same level of enterprise-scale features as platforms like OutSystems or Mendix, it provides a robust solution that meets the needs of many businesses, especially those looking for an integrated, cost-effective low-code platform with strong support for both simple and complex applications.
    Incentivized
    Read full review
    Zoom
    Zoom Workplace is typically on the more expensive end against other options, but it's the industry leader for a reason. It has the most brand credibility by far, but that doesn't mean it's perfect. There are limitations when it comes to technical performance, customization and video/audio quality. I prefer Slack myself for communication apps, but Zoom Workplace is a good alternative.
    Incentivized
    Read full review
    Contract Terms and Pricing Model
    Zoho
    No answers on this topic
    Zoom
    The billing and price model is really fair for so many functions that they offer, our remote work requires each of the features that Zoom offers, so accepting payment for a tool like this is the least we can do. I like that billing arrives on time and that they offer opportunities and payment times.
    Read full review
    Scalability
    Zoho
    Zoho is incredibly versatile. Much thought was put in to the way the platform functions. I've yet to face a situation where Zoho would not be able to do what I needed. That being said, because of its power, it can also be a bit intimidating technically. Simple needs are simple. More complex needs are ... more complex! Overall, it's a powerful, robust platform
    Incentivized
    Read full review
    Zoom
    Because the Basic licenses are completely free, and because it's very easy to configure and install Zoom, and because anyone can join Zoom from a link without needing an account, scaling is a Breeze. There are absolutely no roadblocks. My company keeps adding more Zoom Pro license every week since it's so in demand. We were able to convert users from several different platforms onto Zoom with no trouble at all.
    Read full review
    Professional Services
    Zoho
    No answers on this topic
    Zoom
    Zoom is perfect for our business. We use it to video chat with prospective clients. The name recognition alone gives us credibility and it is very easy to screen share and send content out.
    Read full review
    Return on Investment
    Zoho
    • With using Zoho Creator we are able to build apps that we may otherwise pay a pretty penny for. We may risk some features we could get from a 3rd party app but the fact that the data we do collect can easily syn with our CRM and Accounting systems makes up for this.
    • Negatively speaking, it takes time to fine tune and really craft your application. I am not a coder, nor do I have a coding background, so patience is key as you design and build out your application.
    Incentivized
    Read full review
    Zoom
    • Cost savings and improvement of call routing switching from land line to Zoom soft phone technology (moved from Verizon)
    • The Business license platform is always evolving and including new technology and tools - without raising our prices - a great business model
    • We were able to drop our separate service for after hours / on-call services and created IVR/queues for handling after hours calls
    • Integration with Outlook and Salesforce and proven to be a time saver for scheduling events and meetings
    Incentivized
    Read full review
    ScreenShots

    Zoho Creator Screenshots

    Screenshot of Multi-Platform App builderScreenshot of Dashboards created using Zoho CreatorScreenshot of An overview of Hotel management dashboardScreenshot of Schedule and manage eventsScreenshot of BI and AnalyticsScreenshot of Help Desk overview

    Zoom Workplace Screenshots

    Screenshot of an example collaboration feature. These are used to:
Transcribe, summarize, and capture action items with AI Companion from your in-person meetings.
Improve visibility and alignment by sharing emails to chats
Elevate a chat to a meeting or phone call to get to resolution faster. 
Continue meeting conversations and easily access shared information in Team Chat.Screenshot of an example of Zoom's productivity features. These features are used to:
Improve productivity across teams, locations, and time zones.
Organize project deliverables and assets in a centralized, collaborative doc.
Collaborate and map out projects visually on a whiteboard.
Jumpstart brainstorming sessions using AI and templates.
Gather valuable team input for well-informed decision-making with surveys and polls.
Stay on top of action items surfaced from across Zoom Workplace.Screenshot of some additional collaboration features. These are used to:
Optimize office experiences and in-person time.
Make sure remote participants feel connected with what is going on in the room.
Collaborate across remote and in-person teams on a virtual whiteboard.
Easily know and identify who is in the room and who is speaking in a Zoom Room with smart name tags and smart speaker tags.Screenshot of an example of Zoom's AI companion. This feature is used to streamline communications, improve productivity, increase employee engagement, and optimize flexible work.Screenshot of additional AI Companion features. The tools is also used to:
Launch internal campaigns.
Deliver visually rich updates with live streams, billboards, and videos.
Ensure critical comms are never missed with read receipts.
Send updates to deskless workers with Workvivo TV and Chat.