Zoho offers their business email suite, which includes Calendar, Tasks, Notes, and Contacts bundled with an inbox.
$1
per user/per month
Zoom Workplace
Score 8.4 out of 10
N/A
Zoom Workplace, Zoom’s open collaboration platform with an AI Companion, empowers teams to be more productive, and strengthen customer relationships throughout the customer lifecycle with Zoom’s Business Services for sales, marketing, and customer experience teams, including Zoom Contact Center.
If you don't have a huge budget and want something that works with minor quirks here and there then Zoho Mail is definitely something you should look into. For half the price of Google G Suite or Office account you get 5GB of storage per user and can send up to 25MB emails without restrictions. Great for small businesses in my opinion. I have had some issues with their spam filter, but we use SpamTitan and just shut off the one that comes with Zoho Mail. Zoho's spam filter isn't horrible but you should definitely use something in addition or instead of what comes with Zoho.
Zoom Workplace is ideal for many businesses, more so because it saves money by uniting different functionalities into one app - meetings, messaging, phone, and scheduling. The tool keeps teams connected thanks to the amazing collaboration and communication features. In addition, Zoom Workplace is helpful for businesses with a hybrid team, thanks to its effortless connections.
I really like that there is a free version in which a single user can be created. It is really useful because it allows you to evaluate each characteristic of the service without having to buy it.
I also really like the visual aspect of the inbox, which is partially customizable. Because you can make small changes such as changing the color, the language, and among other things.
It offers amazing unified collaboration features, including Zoom whiteboard, Zoom team chat, and integrated mail and calendar.
Zoom is a great meeting solution, with features like smart recording, breakout rooms, and personalized video and audio, making it a functional business meeting tool.
It is equipped with amazing AI features that help summarize meetings, generate content, and provide quick catch-up, allowing one to ask AI questions without interrupting meetings.
I don't think there is any malfunction in their solution; it's extremely convenient to use, be it creating a meeting invite, adding people, sending any extra stuff to them. It's quick, and this is the only tool that works seamlessly even on Androids.
We're sticking with Zoom for the foreseeable future--given its compelling feature set, ease of use, and advanced technology, there's just no other competition to be excited about. Plus it's a Gartner-recognized industry leader, so it's a rather easy choice.
It is very easy to use and does all you need. It sends newsletters to their own folder. A notification folder for more important things. The Spam folder collect the right amount of spam emails
Zoom is made for the non tech office. It has features that can be made to do what you need to run things on a day to day basis. Immediately we we able to get meetings going with remote employees. The ability to be able to add smartphone connected people was a big plus. Zoom met our needs at the time.
There have been less than a handful of outages during our two years with Zoom, and whenever there was one, an email informing us of the outage went out immediately, and they had the issue resolved shortly thereafter.
Zoom has among the best performance of any video conference platform, as I've mentioned several times. Besides that, their Chat platform works great, and their back end always runs smooth. It's unfortunate that reporting can now only be done by one month at a time, but nonetheless, it only takes a second to run any kind of Zoom report, whether it's an attendee report, Poll results, a user report, a list of meetings from the past month, etc.
I have spoken with Zoho several times and their support is always friendly and helpful. I have always been asked for security pins and codes when seeking assistance which helps me to feel my accounts are secure and I have never had to wait on hold to speak with someone for more than 5 minutes. They always seem to have someone available to help. If you call asking for instructions on how to do something they gladly walk you through the process and if you just need something done and don't have time to do it yourself they will happily customize whatever you need without you having to spend all day with it.
Because I got a response right away, and was assigned one specific individual to work with me from the beginning to the resolution. I had an actual email address and direct contact with this person without having to start over and over every time I contacted Zoom - this singular individual remained attentive and was well informed on the subject matter and quite able to resolve my needs.
If you receive any pushback from higher ups, point to any of the various positive reviews like this one. Or show Zoom's excellent Gartner report, or articles describing Zoom's partnership with Sequoia capital. It's not difficult to show how Zoom is a trustworthy industry leader with best-in-class technology.
Zoho is free. Also, there is no need for a separate IT guy for creating mail, or if any issues come you don't have to find anyone anyone can check and fix all issues from their super admin panel. Zoho overview is much better than outlook and its appearance of getting mail popup and functionality is better than outlook. My friend suggested for this and also after using I have referred my friend
Teams do not stack up to Zoom at all. My clients use Teamas because it is a corporate policy, and they use it most of the time between employees of the same company. It makes sense for this, NOT for me. Every time a Teams meeting is launched, since I am not part of this company, the meeting is laborious, the interface is not as nice as Zoom's, sharing documents is more difficult, etc., etc. Zoom is superior to Teams in every way!!!
The billing and price model is really fair for so many functions that they offer, our remote work requires each of the features that Zoom offers, so accepting payment for a tool like this is the least we can do. I like that billing arrives on time and that they offer opportunities and payment times.
Because the Basic licenses are completely free, and because it's very easy to configure and install Zoom, and because anyone can join Zoom from a link without needing an account, scaling is a Breeze. There are absolutely no roadblocks. My company keeps adding more Zoom Pro license every week since it's so in demand. We were able to convert users from several different platforms onto Zoom with no trouble at all.
Zoom is perfect for our business. We use it to video chat with prospective clients. The name recognition alone gives us credibility and it is very easy to screen share and send content out.
We are still early in our adoption of Zoom Workplace for business, so we don't really have any data to show cost savings.
The ability to take a call summary or meeting summary and add it to our practice management system have been remarkable. It's a quick copy/paste and it's in the system. Prior to this, we would have to scan in notes and save them into the system, if it even got that far. Mostly, attorneys would be searching through legal pads for the notes of a previous meeting or phone call.
