Action1 RMM

Overview

Recent Reviews

Action1 Takes Action

9 out of 10
February 19, 2021
Our agency was looking at Action1 Cloud Remote Monitoring and Management Solution for cloud-based management and software deployment. We …
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Reviewer Pros & Cons

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Pricing

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First 100 endpoints FREE

$0

Cloud

All Features — Paid

$2/user/month

Cloud
per endpoint per month

Entry-level set up fee?

  • $2 per managed endpoint per monthOptional
For the latest information on pricing, visithttps://www.action1.com/pricing

Offerings

  • Free Trial
  • Free/Freemium Version
  • Premium Consulting / Integration Services

Features Scorecard

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Product Details

What is Action1 RMM?

Action1 RMM is a cloud-based Remote Monitoring & Management (RMM) solution created for MSPs and IT professionals to manage endpoints, comply with security standards, and support remote end-users.

From Action1 RMM’s web-based console, users can manage and monitor endpoints, schedule, deliver, and install patches on all the required workstations simultaneously from virtually anywhere in the world. The vendor states the solution can be implemented and scaled within an organization of any size and requires no LAN, VPN, or firewall configurations to securely connect to remote workstations for assistance or unattended support sessions.

Action1 RMM helps users to:

  • Gain complete visibility on the health and security of the managed endpoints
  • Identify missing updates across the entire fleet of workstations, schedule and automate maintenance work from a centralized dashboard
  • Roll out updates on multiple devices at once, silently install or uninstall software, reboot computers, run scripts — support both in-office and remote employees centrally
  • A RESTful API enables Action1 integrations with other solutions to further streamline workflows and boost IT team efficiency

Action1 RMM is free forever for up to 100 endpoints, includes all the paid version features.


Action1 RMM Screenshots

Centralized dashboard viewRemote endpoint managementPatch managementIdentifying missing updatesSoftware deployment

Action1 RMM Video

Action1 brings a modern approach to make IT tasks and service delivery more efficient by encompassing remote management, support, and monitoring tools in a unified cloud solution. With Action1 cloud RMM software, internal IT teams and MSPs can efficiently support the modern in...
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Action1 RMM Competitors

Action1 RMM Technical Details

Deployment TypesOn-premise, SaaS
Operating SystemsWindows
Mobile ApplicationNo

Comparisons

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Frequently Asked Questions

How much does Action1 RMM cost?

Action1 RMM starts at $0.

Who uses Action1 RMM?

The most common users of Action1 RMM are from Mid-sized Companies (51-1,000 employees) and the Computer & Network Security industry.

Reviews and Ratings

 (5)

Reviews

(1-5 of 5)
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Score 10 out of 10
Vetted Review
Verified User
Review Source
As a small MSP servicing SMEs in today’s competitive and restrictive economic environment, Action1 really help us to reduce overheads and save time – plus it enables us to provide a better service to our clients. We manage our client’s computer systems completely - hardware, software, security, and backups. Additionally, we provide remote support on an ad hoc basis when they require direct assistance. By using Action1 we can easily monitor multiple companies effectively, approve updates and configure scheduled tasks as needed. I would strongly suggest if you were a smaller MSP or if you simply need to monitor and manage a couple of your own computers, give Action1 a go. They might not be as polished as some of their larger competitors, but they get the job done at a fraction of the cost. Brilliant job, Action1!
  • Approved and scheduled patch management.
  • Software and hardware inventory.
  • Remote control.
  • Would appreciate two factor authentication via Google Authenticator or a similar app.
Perfect for small to medium enterprises.
Score 10 out of 10
Vetted Review
Verified User
Review Source
As many school districts around the country have moved to a remote learning model we were in need of a platform that would allow us to manage our endpoints more effectively during this difficult time. Making the move to Action1 has been a game-changer for us due to the platform's flexibility.

We were in need of a platform that would allow us to install, update, and manage software and software updates remotely. Action1 has provided us with a way to update software that may have critical vulnerabilities in a timely manner. The platform also allows us to pull inventory information on endpoints. We can set various alerts to be sent via email and schedule reports. Managing Windows updates is simple and intuitive.

We were able to push out the Action1 Agent Utilizing the Action1 endpoint discovery agent in a matter of minutes and I cannot say a bad thing about the platform.
  • Remote Access allows us the ability to help our staff remotely.
  • Uploading and installing software via the Action1 console is very easy to use.
  • You will have greater visibility of your endpoints using the Action1 IT Asset Management piece.
  • I would like to see more Pre packaged apps in the Action1 App Store.
  • I would like to see a list of IT friendly powershell scripts to allow for easy maintenance. (Delete users, Clean Temporary files... )
If you need a solution to help you remotely manage your endpoints this is a no-brainer. I highly recommend signing up for the trial and pushing the agent out to a few endpoints to test.
Score 10 out of 10
Vetted Review
Verified User
Review Source
We use Action1 for Patch Management and Remote Access. The Remote Access has been very helpful during the past year, allowing me to frequently solve problems remote workers have had with their laptops and software without requiring them to come into the office.
  • Remote Access to solve PC problems experienced by remote workers
  • Schedule and apply patches to PC's
  • Some expansion on Patch Management ability is needed to include Feature Updates
Action1 is well suited for Patch Management and Remote Access.
Samuel Couturier | TrustRadius Reviewer
Score 10 out of 10
Vetted Review
Verified User
Review Source
We are providing IT services to small organizations and were looking at a solution to manage our clients endpoints in a more central way and provide us the ability to monitor software patching as well and deploy apps easily across multiple systems remotely. We came across Action1 [Cloud Remote Monitoring and Management Solution] while looking at others solutions and it looked like it had all of the features we were looking for, while still being easy to use for our technicians. We started rolling it out at one of our client to test and were really happy so far with the results. We had a couple issues at the beginning, but Action1 [Remote Monitoring and Management Solution] support team did an incredible job at fixing it quickly and keeping us updated on the progress and everything was resolved and now working as intended.
  • Customer service and support team are easy to reach and response time is really fast
  • Interface is really user friendly and easy to use
  • No iPhone or iPad app (at least as of now) could be nice to have eventually
[Action1 Cloud Remote Monitoring and Management Solution is a] really great tool for organizations looking at a solution that doesn't rely on on-premise infrastructure to manage multiple sites or work-from-home devices. As long as the endpoints are connected to the internet they will show as online in the system.
February 19, 2021

Action1 Takes Action

Score 9 out of 10
Vetted Review
Verified User
Review Source
Our agency was looking at Action1 Cloud Remote Monitoring and Management Solution for cloud-based management and software deployment. We had over 400 laptops deployed when COVID-19 hit but no way to manage them outside of them being connected to out VPN. Action1 Cloud Remote Monitoring and Management Solution just happened to be one of the few solutions we were looking at to resolve this predicament.
  • Customer service has very fast response times compared to other companies we dealt with in the past.
  • Action1 Cloud Remote Monitoring and Management Solution's engineers were able to help me resolve any issue I faced when attempting to set up a test environment and deploy software and scripts to a few computers.
  • Action1 Cloud Remote Monitoring and Management Solution has a user-friendly interface if you've ever used any kind of software deployment system before.
  • Action1 Cloud Remote Monitoring and Management Solution complies with HIPAA and FIPS
  • Deploying packages with multiple files is a little tedious
  • Have to use an auto-extract EXE file to copy files

Action1 Cloud Remote Monitoring and Management Solution is well suited for networks of all sizes looking for patching, updating, and deploying software while being able to remotely monitor and manage computers from the cloud.

It may not be as well suited for companies and organizations with a very large inventory of software that's install contains more than one file or if software requires other files to be copied to a computer.