- Customer service and support team are easy to reach and response time is really fast
- Interface is really user friendly and easy to use
- No iPhone or iPad app (at least as of now) could be nice to have eventually
Action1 Cloud Remote Monitoring and Management Solution is well suited for networks of all sizes looking for patching, updating, and deploying software while being able to remotely monitor and manage computers from the cloud.
It may not be as well suited for companies and organizations with a very large inventory of software that's install contains more than one file or if software requires other files to be copied to a computer.
Action1 is a cloud-based RMM solution for enterprise IT professionals and MSPs alike. The solution can be implemented and scaled within an organization of any size.
The Action1 solution is designed to enable IT professionals to gain complete visibility on the health and security of the managed endpoints. Action1 allows identifying missing updates across the entire fleet of workstations, scheduling, automating maintenance work from a centralized dashboard. The solution requires no LAN, VPN, or firewall configurations to securely connect to remote workstations for assistance or unattended support sessions.
Action1 does not resell third-party products in order to allow for the low TCO (total cost of ownership) and make the license model straightforward, and the solution affordable for any enterprise.
The vendor states the Action1 solution will enable organizations to swap the expensive legacy solutions for the light-weight cloud environment, significantly cutting the operational overhead such as maintenance resources, workload, mileage, and working hours. Action1 allows to scale up on-premise legacy infrastructures and ensure endpoint security in remote work environments.
|Fully-functional Free Edition||$0||up to 50 endpoints|
|All Features — Paid||$1||per endpoint per month|
|Deployment Types:||On-premise, SaaS|