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Ascentis (discontinued)

Score7.5 out of 10

323 Reviews and Ratings

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What is Ascentis (discontinued)?

Ascentis HR uses web-based management programs to help automate complex HR processes. Ascentis’ other services included customizable payroll, time and attendance and recruiting modules. Ascentis was acquired by UKG in March of 2022, and will be discontinued.

Categories & Use Cases

Media

Access all of your details including, paychecks, personal file, timeclock, etc via our mobile app.
Punch-in and punch-out on the go.
Centralized location for everything related to a user or admin.
Every employee has access to their personal information in one location.
Pre-built reporting along with Ad Hoc reporting gives you the ability to understand your business as a whole.
Benefit enrollment made easy for your employees.
Manage your employees schedule, PTO, accruals through our best of breed timekeeping system.

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Key Features

Learn about the best (and worst!) features Ascentis (discontinued) has to offer, as determined by TrustRadius' reviewers.
Based on 323 ratings of Ascentis (discontinued)'s features
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Top Performing Features

  • Direct deposit files

    Direct deposit is the ability to electronically transfer pay to an employee’s personal bank account.

    Category average: 8.9

  • Compliance data (COBRA, OSHA, etc.)

    Compliance capabilities ensure full compliance with federal workplace regulations by capturing required data in central database.

    Category average: 7.7

  • Reimbursement management

    Reimbursement management provides cash reimbursement for employee expenses related to business travel or other.

    Category average: 8.1

Areas for Improvement

  • Candidate search

    Candidate search provides search capabilities for potential candidates based on attribute or other profile data.

    Category average: 8

  • Manager tracking tools

    Tracking tools allow hiring managers to check status on individual hires for all onboarding activities.

    Category average: 7.8

  • Ability to combine HR data with external data

    Ability to bring data from external systems like CRM and combine with HR data.

    Category average: 6.9

Reviews

What users are saying about Ascentis (discontinued).
View all reviews

Ascentis HR - It just works!

Incentivized
iain StephenView profile
Information Systems Manager in Information Technology at Manitoulin-Sudbury District Services Board (201-500 employees employees)

Pros

  • Employee Self Service is excellent
  • Notes, attachments to employee records are easy to use
  • Management self service is also well thought out, although we would like to see managers included in their own team calendar views.

Cons

  • We looked at the scheduling system available from Ascentis - in depth - it was almost what we needed for our paramedics, but not quite (NovaTime) - it would be great to move in that direction in the future.
  • A way to connect leave calendars to MS Outlook would be a wonderful tool.
  • The need to use remote desktop to get to Employee Manager and Setup Manager is cumbersome - people forget their passwords frequently - it would be nice to see Ascentis move toward web-based functionality for the entire thing.

Most Important Features

  • Self Service for employees
  • Web-based - no client installation required
  • Logical setup - carryover and other rules are simple and straight forward.

Return on Investment

  • It projects a level of professionalism to staff and third parties. Many of our 'sister-agencies' do not have HR software at all.
  • As stated - we were excited about the idea of scheduling through NovaTime but it became a costly venture to customize - and there were a lot of grey promises on both sides.

Alternatives Considered

Sage 300cloud (formerly Sage 300 ERP)

Other Software Used

Microsoft 365 (formerly Office 365), Microsoft Azure Active Directory, Microsoft SQL Server, Microsoft Power BI, Parallels Remote Application Server, Sage 300cloud (formerly Sage 300 ERP), Slack, Microsoft Teams

Santis offers you everything in the sales call and delivers only a part of it. Implementation and often is unavailable to communicate with you at all for a long time

Incentivized
Philip WestView profile
IT Technician/System Analyst in Information Technology at Metals Fabrication (201-500 employees employees)

Pros

  • Making an extremely wide variety of reports available
  • Clearly and concisely relaying what their product can do for the company
  • Different tools were laid out in an intuitive manner on the interface

Cons

  • They have not been very responsive when we have had problems in fact sometimes it takes several weeks to get back to them
  • They promised us the moon and then we’re not able to deliver and everything they promised we had a specific need for some of the data which they said would be available and then they said it wasn’t available when we need it

Most Important Features

  • Reasonable pricing
  • Availability of critical data
  • Intuitive reporting and ui

Return on Investment

  • Negative impact on available data tracking
  • Positive impact on the employee self service and reducing time for others to train

Other Software Used

Bamboo, UKG Pro, Netsuite SuitePeople (formerly TribeHR)

Ascentis Review

Incentivized
Tanisha BarnesView profile
Sr HR Generalist in Human Resources at Track Utilities (501-1000 employees employees)

Pros

  • Ease of use - Admin and User
  • Easy to learn
  • Everything in one location
  • Able to add links for other tools

Cons

  • Some features are still not available that are advertised - self upload of pictures, personal employee 3
  • Having Front and Back-end configuration. Some features only available on one or the other
  • Different point of contact for implementation/training verse having one person to work with

Return on Investment

  • Saved money on paper cost (paperless)
  • Accurate data and reporting
  • Uncomplicated processes - terminations, new hires, pay increases, reviews, etc

Other Software Used

Microsoft 365 (formerly Office 365), Adobe Acrobat DC, Microsoft Teams

Usability

Ascentis is great and could be even greater with a few tweaks

Dawn ErinView profile
Senior Payroll Specialist in Finance and Accounting at Palm Payroll, LLC (1-10 employees employees)

Pros

  • I love the report generator in Novatime.
  • the way you can add as many journals to a payroll is especially helpful.
  • I like being able to generate a new temp password for an EE in HR.

Cons

  • I wish the system would automatically prorate mid-period pay changes for hourly EEs the same way it does for Salary EEs.
  • I'm trying to learn the Instawriter for custom reports and wish it was less complicated.
  • It would be helpful if there was a popup that told managers approving timesheets when an ee has close to or more than 24 hours for one day because they have forgotten to put PM instead of AM or vice versa.

Other Software Used

Toggl, Microsoft Office 2016 (discontinued), Zoom

Usability

Short, Sweet and Simple, Sincere Review

Ann Drake
SR VP of HR in Human Resources at MS Home Corp (51-200 employees employees)

Pros

  • Self service portal-allowing for one stop information sharing.
  • Benefit enrollment platform and vendor file feeds.

Cons

  • I was bothered by the fees charged to setup a new carrier connection.
  • I wish the ESS portal was APP friendly.

Return on Investment

  • It has saved me time. I went from having to deal with 4 vendors to one.
  • We're actually paying more for Ascentis, but we're getting a return on the investment.

Alternatives Considered

Tracksmart and Netchex

Other Software Used

RingCentral, Skype for Business (formerly Lync)

Usability

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