What users are saying about
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Top Rated
320 Ratings
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Top Rated
281 Ratings

Ascentis

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Top Rated
320 Ratings
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Score 7.7 out of 100

UKG Ready

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Top Rated
281 Ratings
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Score 7.8 out of 100

Likelihood to Recommend

Ascentis

In working with Ascentis in payroll, the program makes my job so much easier. I am new to this position and the learning process has been so much easier with this product than those in the past. I appreciate the patience I am given when I call in for assistance as well.
Anonymous | TrustRadius Reviewer

UKG Ready

I feel UKG Ready is for a larger business that wants the customization and is ever-changing. There are many reports and options that will help a larger business plus numbers, etc.. I honestly feel like smaller business, 25 or less, really wouldn't benefits much from this software.
Anonymous | TrustRadius Reviewer

Feature Rating Comparison

Human Resource Management

Ascentis
7.5
UKG Ready
7.3
Employee demographic data
Ascentis
8.0
UKG Ready
8.5
Employment history
Ascentis
7.9
UKG Ready
7.5
Job profiles and administration
Ascentis
7.7
UKG Ready
7.5
Workflow for transfers, promotions, pay raises, etc.
Ascentis
7.3
UKG Ready
7.1
Organizational charting
Ascentis
6.5
UKG Ready
6.5
Organization and location management
Ascentis
7.6
UKG Ready
6.7
Compliance data (COBRA, OSHA, etc.)
Ascentis
7.7
UKG Ready
7.1

Payroll Management

Ascentis
8.3
UKG Ready
8.1
Pay calculation
Ascentis
8.5
UKG Ready
8.3
Support for external payroll vendors
Ascentis
7.7
UKG Ready
7.8
Off-cycle/On-Demand payment
Ascentis
8.3
UKG Ready
8.4
Benefit plan administration
Ascentis
7.7
UKG Ready
7.8
Direct deposit files
Ascentis
9.0
UKG Ready
8.7
Salary revision and increment management
Ascentis
8.1
UKG Ready
7.4
Reimbursement management
Ascentis
8.4
UKG Ready

Leave and Attendance Management

Ascentis
8.0
UKG Ready
7.5
Approval workflow
Ascentis
8.4
UKG Ready
7.6
Balance details
Ascentis
7.9
UKG Ready
7.5
Annual carry-forward and encashment
Ascentis
7.7
UKG Ready
7.4

Employee Self Service

Ascentis
8.2
UKG Ready
7.9
View and generate pay and benefit information
Ascentis
8.2
UKG Ready
8.2
Update personal information
Ascentis
8.6
UKG Ready
8.4
View company policy documentation
Ascentis
7.7
UKG Ready
7.7
Employee recognition
Ascentis
7.7
UKG Ready
View job history
Ascentis
8.6
UKG Ready
7.5

Asset Management

Ascentis
6.1
UKG Ready
7.1
Tracking of all physical assets
Ascentis
6.1
UKG Ready
7.1

HR Reporting

Ascentis
6.5
UKG Ready
7.6
Report builder
Ascentis
6.2
UKG Ready
7.7
Pre-built reports
Ascentis
7.0
UKG Ready
7.6
Ability to combine HR data with external data
Ascentis
6.4
UKG Ready

Onboarding

Ascentis
6.6
UKG Ready
6.9
New hire portal
Ascentis
6.8
UKG Ready
6.9
Manager tracking tools
Ascentis
6.4
UKG Ready
7.0

Performance and Goals

Ascentis
7.1
UKG Ready
6.5
Corporate goal setting
Ascentis
6.6
UKG Ready
Individual goal setting
Ascentis
7.4
UKG Ready
6.6
Line-of sight-visibility
Ascentis
7.3
UKG Ready
Performance tracking
Ascentis
6.9
UKG Ready
6.5

Performance Management

Ascentis
6.6
UKG Ready
6.8
Performance plans
Ascentis
6.6
UKG Ready
6.7
Performance improvement plans
Ascentis
6.7
UKG Ready
6.5
Review status tracking
Ascentis
7.1
UKG Ready
6.9
Review reminders
Ascentis
6.9
UKG Ready
7.3
Multiple review frequency
Ascentis
5.7
UKG Ready
6.6

Succession Planning

Ascentis
6.3
UKG Ready
6.2
Create succession plans/pools
Ascentis
6.3
UKG Ready
6.2
Candidate ranking
Ascentis
6.5
UKG Ready
Candidate search
Ascentis
6.1
UKG Ready
Candidate development
Ascentis
6.4
UKG Ready

Recruiting / ATS

Ascentis
6.7
UKG Ready
6.5
Job Requisition Management
Ascentis
7.0
UKG Ready
6.8
Company Website Posting
Ascentis
7.0
UKG Ready
6.8
Publish to Social Media
Ascentis
6.9
UKG Ready
5.8
Job Search Site Posting
Ascentis
6.6
UKG Ready
6.5
Duplicate Candidate Prevention
Ascentis
6.7
UKG Ready
6.2
Applicant Tracking
Ascentis
6.5
UKG Ready
6.6
Notifications and Alerts
Ascentis
5.8
UKG Ready
7.1

Pros

Ascentis

  • Easy to use software. I have had several new HR employees comment on how easy the system is to learn!
  • Problem Solving- Ascentis is always problem solving! When we were in the process of selecting a new payroll company, we needed unemployment claims management assistance for our locations, something Ascentis did not currently offer. The sales rep went out of his way to find a unemployment claims management company that would work with Ascentis and us. That company has helped us keep an 80% win rate for our claims!
  • User conference- Engage is an awesome way to learn more about the products Ascentis has available as well and meet up with the staff you work with every day!
Anonymous | TrustRadius Reviewer

UKG Ready

  • Streamlines the process between HR and payroll. Each team can quickly see and share information.
  • Our entire hospital team can use the system and it's easy to provide trouble shooting support to our teams.
  • Appearance -The system is easy to use and attractive for users.
  • The payroll process specifically is very well laid out.
  • Communication! UKG has really stepped up on communication and training especially around tax related deadlines.
Anonymous | TrustRadius Reviewer

Cons

Ascentis

  • Updating the system so it is one platform and not two.
  • Create changes to the benefit enrollment process and upgrade the system so hire dates do not need to be changed to trigger benefits for status changes.
  • Focus updates on HR Admin, mobile application, ATS and transitioning to one platform. Larger areas of focus have been on the payroll portion of the system with a few updates to other areas.
  • When something is broken, quicker turn time on fixing the issue.
  • System needs updates to support AAP reporting.
Anonymous | TrustRadius Reviewer

UKG Ready

  • Customer support. I do not like the idea of not being able to call someone with a quick question without adding a case. Waiting for someone to call you back is not helpful at all. Chat line is mostly off-line
  • SMA is relatively new to Kronos's Platform. I really felt like we were not fully trained on the system. We were not able to train our staff well either. I would really like to see short clip videos that we are able to share with new employees. I don't have time to read long documents which I find is a lot of what is on the training portal.
Sheila Toney | TrustRadius Reviewer

Likelihood to Renew

Ascentis

Ascentis 6.3
Based on 13 answers
This rating would be a 10 if it were not for some issues we have been having recently with the benefit carrier connections. The carrier connections are critical for us so how these issues are resolved will be key in our renewal decision.
Kelly C. Neill, SPHR | TrustRadius Reviewer

UKG Ready

UKG Ready 9.0
Based on 9 answers
We plan to renew our support and use of UKG Ready each year unless it becomes unavailable or the district seeks another vendor. As of now, there are no plans to changes vendors. The district staff is now familiar with using UKG. Another vendor will need to meet the same expectations we have come to enjoy with using UKG
Mike Tynes | TrustRadius Reviewer

Usability

Ascentis

Ascentis 7.5
Based on 45 answers
I'd give it a 7.5. If the modules were easier to access and not so buried (or placed in left field to find), I would give it a higher rating. As I said, as the potential to be great if ACCESS to other modules was easier.
Anonymous | TrustRadius Reviewer

UKG Ready

UKG Ready 8.0
Based on 23 answers
Somethings are very easy to do, however somethings are very clunky. For many things such as time change requests and approvals it would be nice to see the timesheet as you are making the request rather than having to remember what was on there. It does require a general technical base that some of our bus and custodial staff do not have.
Anonymous | TrustRadius Reviewer

Reliability and Availability

Ascentis

Ascentis 6.3
Based on 5 answers
They normally give you notice when an update will affect the use of the system. Otherwise, when we have an error , we send a message to the support team. Sometimes someone will get right back with you and sometimes it takes a while.
Anonymous | TrustRadius Reviewer

UKG Ready

UKG Ready 9.1
Based on 4 answers
The system seems very stable. Being hosted in the cloud, we are vulnerable to internet speeds and busy times. The system has been down a couple times over the 3 months we have been live, but Kronos resolved the issues very quickly. To have access from a desktop, tablet, time clock, or phone app is one of the best features....users have almost NO REASON they can't clock in.
Aaron Ward | TrustRadius Reviewer

Performance

Ascentis

Ascentis 6.7
Based on 4 answers
Yes, this pages do load pretty good but there are times when things are slow and I believe that's because they are sometimes trying to do updates.
Anonymous | TrustRadius Reviewer

UKG Ready

UKG Ready 8.7
Based on 14 answers
We were always told that Kronos was the best, but there are reports that we got out of ADP and other payroll providers that we cannot get out of Kronos. One example is a report of Productive/Non-productive hours by department. We also need the dollar amount associated with the hours. This is information that is required on our cost report and we were told that that report is unavailable. It is very frustrating when I can't get what I need.
Mary Quade | TrustRadius Reviewer

Support Rating

Ascentis

Ascentis 8.0
Based on 157 answers
Support is attentive and quick to answer the call and get the answer for you. If they for any reason cannot answer right then, they are back to you within a day and always seem to have a sense of urgency. You truly get the impression that they are aiming to make you happy.
Anonymous | TrustRadius Reviewer

UKG Ready

UKG Ready 7.9
Based on 121 answers
The support received varies. In most instances, I have been contacted same day by support to get the issue resolved, but there was one instance where I was not contacted for over a week and then when I was finally contacted, the assistance received was lacking.
Anonymous | TrustRadius Reviewer

In-Person Training

Ascentis

Ascentis 8.0
Based on 1 answer
First, to clarify our "in-person" training was done mainly through Web-X meetings and conference calls. It was the closest thing we got to as far as an "in-person" training for this software. However, for the large majority of it, this type of training worked out well. We were able to share our screens and the trainer was able to share his/her screen. We could follow along with what we were doing in our database in real time and see how different functions worked and how manipulating our information could produce different results. It was also nice in that it provided for real-time results if something hadn't been coded correctly or we were having issues as to why something wasn't working the way we thought it should be. However, it did have some downsides in that we often had to rely on a conference phone and that made it difficult to hear people on both sides. Also, sometimes the trainers had internet difficulties when working from home and that caused issues with the WebX meetings.
Jennifer Steffens | TrustRadius Reviewer

UKG Ready

UKG Ready 6.0
Based on 2 answers
Our in-person training was a hybrid. Live online training with an instructor. They were very knowledgeable of the product & the area they were training on. I asked several specific questions and if they didn't know the answer immediately they followed up after class.
Aaron Ward | TrustRadius Reviewer

Online Training

Ascentis

Ascentis 8.0
Based on 4 answers
Ascentis HR has a number of online training videos to watch on a number of different topics. I gave it a lower rating because there is not much interactivity with the videos and it seems to cater to really only one or two learning styles. Plus, one has to be pretty motivated to go to a separate area to access the videos and then pull up a specific one to watch it and then learn. From my experience, people know that they are there, many just don't take the time and effort to go find them and actually watch them - especially since the username and password are different from their normal username and password.
Jennifer Steffens | TrustRadius Reviewer

UKG Ready

UKG Ready 8.1
Based on 2 answers
Lots & lots of training available. Timing was wrong for our organization. We had lengthy down time in the beginning while the implementation consultant setup our system. We did online training then. Difficult to train on a generic system setup that isn't your industry and hard to understand what you are learning how to do w/o actually being in your system. Online training was well documented and the instructors were very knowledgeable.
Aaron Ward | TrustRadius Reviewer

Implementation Rating

Ascentis

Ascentis 8.0
Based on 6 answers
It was very easy to implement, but the customization pieces should really be fleshed out in order to determine the full need of an organization at the time of implementation. I believe if a little more time was spent on the requirements, the recruiting module would not have to be customized again at a cost at a later date.
Mary Meadows | TrustRadius Reviewer

UKG Ready

UKG Ready 6.2
Based on 8 answers
Make sure the people who are doing the build have extensive knowledge on employment law and asking the right questions. I would bet that the people who helped with our builds did not read any of our employment contracts or ordinances; and when I asked questions about how other companies handled certain basic dictates from federal employment laws, they didn't have any idea what FMLA, FLSA, etc were.
Anonymous | TrustRadius Reviewer

Alternatives Considered

Ascentis

Ascentis has far better customer service and the implementation experience was also better. The ability to do a lot of customization is also easier with Ascentis as it's smaller organization. The payroll has positive and negatives compared to ADP but the accuracy is the same in both. Ascentis just started their community site which doesn't have a lot of traffic but hopefully can become more like ADP's community site, which was extremely helpful to me as an administrator.
Anonymous | TrustRadius Reviewer

UKG Ready

Kronos definitely beats out the competition in terms of user-friendly features and simple "it works" functionality. We tried using several other payroll suites including Paychex and found they were lacking in a number of areas especially in terms of user interface. Our employees literally groan when they remember using these older systems, they absolutely love Kronos in comparison.
Clinton Verley | TrustRadius Reviewer

Scalability

Ascentis

Ascentis 6.0
Based on 4 answers
Large acquisition would be very complicated, seems more appropriate for companies under 100
Christina Miyamoto, PHR® | TrustRadius Reviewer

UKG Ready

UKG Ready 9.1
Based on 2 answers
Thus far we are able to add as many users as necessary, implement 3 different bargaining units, 5 different types of user groups. Very flexible.
Aaron Ward | TrustRadius Reviewer

Return on Investment

Ascentis

  • HR DPT. is much more effective, as we can assess any employee information no matter where we are, etc. This helps to provide information immediately when requested!
  • Employees have access to Ascentis, and therefore to their timecard, open enrollment, etc., from anywhere at any time!
  • Time, PTO requests, employee goals, and evaluations can be approved from anywhere at any time!
  • Recruiting can be accessed any where at any time, and this helps with hiring, internal communication, etc.
Anonymous | TrustRadius Reviewer

UKG Ready

  • Managers have easy access to people/hours/earnings to better manage budgets - once we implement Scheduler, we'll take it to the next level.
  • Managers and employees can self-serve in ways not possible before - we eliminated 95% of paper processes during our implementation.
Ann Mitchell | TrustRadius Reviewer

Screenshots

Pricing Details

Ascentis

General

Free Trial
Free/Freemium Version
Premium Consulting/Integration Services
Entry-level set up fee?
No

UKG Ready

General

Free Trial
Free/Freemium Version
Premium Consulting/Integration Services
Yes
Entry-level set up fee?
Required

Rating Summary

Likelihood to Recommend

Ascentis
7.5
UKG Ready
7.8

Likelihood to Renew

Ascentis
6.3
UKG Ready
9.0

Usability

Ascentis
7.5
UKG Ready
8.0

Reliability and Availability

Ascentis
6.3
UKG Ready
9.1

Performance

Ascentis
6.7
UKG Ready
8.7

Support Rating

Ascentis
8.0
UKG Ready
7.9

In-Person Training

Ascentis
8.0
UKG Ready
6.0

Online Training

Ascentis
8.0
UKG Ready
8.1

Implementation Rating

Ascentis
8.0
UKG Ready
6.2

Scalability

Ascentis
6.0
UKG Ready
9.1

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