What users are saying about
177 Ratings
323 Ratings
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Score 7.8 out of 100
177 Ratings
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Score 6.8 out of 100

Feature Set Ratings

  • Ascentis (discontinued) ranks higher in 3 feature sets: Human Resource Management, Payroll Management, Leave and Attendance Management
  • Paylocity ranks higher in 8 feature sets: Employee Self Service, Asset Management, HR Reporting, Onboarding, Performance and Goals, Performance Management, Succession Planning, Recruiting / ATS

Human Resource Management

7.5

Ascentis (discontinued)

75%
6.8

Paylocity

68%
Ascentis (discontinued) ranks higher in 7/7 features

Employee demographic data

7.7
77%
137 Ratings
6.4
64%
43 Ratings

Employment history

7.8
78%
140 Ratings
7.2
72%
41 Ratings

Job profiles and administration

7.6
76%
128 Ratings
7.6
76%
37 Ratings

Workflow for transfers, promotions, pay raises, etc.

7.4
74%
126 Ratings
6.7
67%
40 Ratings

Organizational charting

6.3
63%
90 Ratings
6.3
63%
40 Ratings

Organization and location management

7.8
78%
109 Ratings
6.2
62%
39 Ratings

Compliance data (COBRA, OSHA, etc.)

7.7
77%
102 Ratings
7.3
73%
29 Ratings

Payroll Management

8.3

Ascentis (discontinued)

83%
7.3

Paylocity

73%
Ascentis (discontinued) ranks higher in 7/7 features

Pay calculation

8.4
84%
115 Ratings
7.6
76%
50 Ratings

Support for external payroll vendors

7.3
73%
62 Ratings
5.8
58%
27 Ratings

Off-cycle/On-Demand payment

8.2
82%
28 Ratings
7.3
73%
11 Ratings

Benefit plan administration

7.7
77%
108 Ratings
7.6
76%
34 Ratings

Direct deposit files

9.1
91%
100 Ratings
8.3
83%
47 Ratings

Salary revision and increment management

8.4
84%
92 Ratings
7.3
73%
37 Ratings

Reimbursement management

8.7
87%
51 Ratings
7.4
74%
21 Ratings

Leave and Attendance Management

8.1

Ascentis (discontinued)

81%
6.8

Paylocity

68%
Ascentis (discontinued) ranks higher in 3/3 features

Approval workflow

8.5
85%
99 Ratings
7.8
78%
40 Ratings

Balance details

7.8
78%
99 Ratings
6.2
62%
42 Ratings

Annual carry-forward and encashment

7.9
79%
84 Ratings
6.3
63%
32 Ratings

Employee Self Service

7.9

Ascentis (discontinued)

79%
8.1

Paylocity

81%
Paylocity ranks higher in 3/5 features

View and generate pay and benefit information

8.2
82%
138 Ratings
8.0
80%
47 Ratings

Update personal information

8.7
87%
151 Ratings
9.3
93%
45 Ratings

View company policy documentation

7.1
71%
110 Ratings
7.6
76%
34 Ratings

Employee recognition

7.2
72%
61 Ratings
7.5
75%
34 Ratings

View job history

8.5
85%
108 Ratings
8.0
80%
32 Ratings

Asset Management

6.0

Ascentis (discontinued)

60%
6.6

Paylocity

66%
Paylocity ranks higher in 1/1 features

Tracking of all physical assets

6.0
60%
33 Ratings
6.6
66%
11 Ratings

HR Reporting

6.6

Ascentis (discontinued)

66%
7.0

Paylocity

70%
Paylocity ranks higher in 2/3 features

Report builder

6.4
64%
144 Ratings
7.6
76%
37 Ratings

Pre-built reports

7.2
72%
142 Ratings
7.1
71%
37 Ratings

Ability to combine HR data with external data

6.1
61%
73 Ratings
6.2
62%
28 Ratings

Onboarding

6.4

Ascentis (discontinued)

64%
7.4

Paylocity

74%
Paylocity ranks higher in 2/2 features

New hire portal

6.5
65%
98 Ratings
7.2
72%
24 Ratings

Manager tracking tools

6.2
62%
76 Ratings
7.7
77%
20 Ratings

Performance and Goals

7.0

Ascentis (discontinued)

70%
7.6

Paylocity

76%
Paylocity ranks higher in 4/4 features

Corporate goal setting

6.5
65%
43 Ratings
7.7
77%
11 Ratings

Individual goal setting

7.5
75%
53 Ratings
7.9
79%
13 Ratings

Line-of sight-visibility

7.1
71%
38 Ratings
7.7
77%
10 Ratings

Performance tracking

7.0
70%
50 Ratings
7.3
73%
15 Ratings

Performance Management

6.4

Ascentis (discontinued)

64%
7.8

Paylocity

78%
Paylocity ranks higher in 5/5 features

Performance plans

6.2
62%
59 Ratings
7.8
78%
18 Ratings

Performance improvement plans

6.4
64%
50 Ratings
7.9
79%
17 Ratings

Review status tracking

6.8
68%
57 Ratings
7.6
76%
20 Ratings

Review reminders

7.0
70%
55 Ratings
7.8
78%
20 Ratings

Multiple review frequency

5.9
59%
50 Ratings
8.0
80%
17 Ratings

Succession Planning

6.1

Ascentis (discontinued)

61%
7.5

Paylocity

75%
Paylocity ranks higher in 4/4 features

Create succession plans/pools

6.4
64%
21 Ratings
8.2
82%
10 Ratings

Candidate ranking

6.4
64%
21 Ratings
7.2
72%
9 Ratings

Candidate search

5.5
55%
27 Ratings
7.4
74%
7 Ratings

Candidate development

6.1
61%
23 Ratings
7.1
71%
8 Ratings

Recruiting / ATS

6.5

Ascentis (discontinued)

65%
7.3

Paylocity

73%
Paylocity ranks higher in 6/7 features

Job Requisition Management

6.8
68%
85 Ratings
7.8
78%
9 Ratings

Company Website Posting

6.6
66%
79 Ratings
7.3
73%
9 Ratings

Publish to Social Media

6.6
66%
59 Ratings
6.5
65%
8 Ratings

Job Search Site Posting

6.6
66%
71 Ratings
8.1
81%
7 Ratings

Duplicate Candidate Prevention

6.5
65%
57 Ratings
7.7
77%
7 Ratings

Applicant Tracking

6.4
64%
83 Ratings
7.7
77%
9 Ratings

Notifications and Alerts

5.7
57%
69 Ratings
5.9
59%
10 Ratings

Attribute Ratings

  • Ascentis (discontinued) is rated higher in 3 areas: Likelihood to Recommend, Performance, Support Rating
  • Paylocity is rated higher in 5 areas: Likelihood to Renew, Usability, Availability, Online Training, Implementation Rating

Likelihood to Recommend

7.6

Ascentis (discontinued)

76%
164 Ratings
4.9

Paylocity

49%
58 Ratings

Likelihood to Renew

6.3

Ascentis (discontinued)

63%
12 Ratings
9.2

Paylocity

92%
6 Ratings

Usability

7.5

Ascentis (discontinued)

75%
44 Ratings
8.0

Paylocity

80%
3 Ratings

Availability

6.4

Ascentis (discontinued)

64%
7 Ratings
9.0

Paylocity

90%
2 Ratings

Performance

6.8

Ascentis (discontinued)

68%
5 Ratings
5.0

Paylocity

50%
2 Ratings

Support Rating

8.1

Ascentis (discontinued)

81%
252 Ratings
3.4

Paylocity

34%
29 Ratings

In-Person Training

8.0

Ascentis (discontinued)

80%
1 Rating

Paylocity

N/A
0 Ratings

Online Training

8.2

Ascentis (discontinued)

82%
4 Ratings
10.0

Paylocity

100%
1 Rating

Implementation Rating

8.2

Ascentis (discontinued)

82%
8 Ratings
10.0

Paylocity

100%
2 Ratings

Product Scalability

6.3

Ascentis (discontinued)

63%
4 Ratings

Paylocity

N/A
0 Ratings

Likelihood to Recommend

Ascentis (discontinued)

In working with Ascentis in payroll, the program makes my job so much easier. I am new to this position and the learning process has been so much easier with this product than those in the past. I appreciate the patience I am given when I call in for assistance as well.
Anonymous | TrustRadius Reviewer

Paylocity

Paylocity is a great stepping stone from a more manual payroll and tax process. Once implemented and administration is trained, the process is more efficient and probably cut four hours off of my payroll processing time. The Performance module automated our review process as well. Now, everyone can easily look up their past reviews right in their Paylocity account. If employees need something, they can usually just find it right in their account, opposed to contacting HR and and HR finding it for them. Paylocity does have a slower response time for certain things and when I ask that the problem be escalated, I never know who it is going to and status updates are few and far between. For example, I needed to report a cash bonus for a few employees. One person told me to do it one way, which was incorrect, and then the other person had to back that out and do it another way. This took over a month to unravel and in the end I had to manually adjust the GL.
Anonymous | TrustRadius Reviewer

Pros

Ascentis (discontinued)

  • Easy to use software. I have had several new HR employees comment on how easy the system is to learn!
  • Problem Solving- Ascentis is always problem solving! When we were in the process of selecting a new payroll company, we needed unemployment claims management assistance for our locations, something Ascentis did not currently offer. The sales rep went out of his way to find a unemployment claims management company that would work with Ascentis and us. That company has helped us keep an 80% win rate for our claims!
  • User conference- Engage is an awesome way to learn more about the products Ascentis has available as well and meet up with the staff you work with every day!
Anonymous | TrustRadius Reviewer

Paylocity

  • It has a very cool and easy to use recognition function called impressions. Instead of a simple instant message or email saying thank you, you can offer an impression saying thanks that can be categorized and made public the rest of the company when they access Paylocity. It's just a cool function that spreads thanks and engagement across the organization with little cost and effort.
  • The self service portal for employees is easy to use as well. If you need to access vacation accrual and balances, PTO requests, pay check stubs, pay information, need to change your address or name, etc. it's very easy to find and navigate. You don't need to dig or click everywhere.
  • The journal entry function is useful too for 1:1 meetings or check in meetings for manages and their direct reports. It gives an easy module to record notes, discuss topics, attach documents, or make notes of items that need to be followed up on. Not everyone here uses it, but it does help organize meetings and keep them on track.
Anonymous | TrustRadius Reviewer

Cons

Ascentis (discontinued)

  • Updating the system so it is one platform and not two.
  • Create changes to the benefit enrollment process and upgrade the system so hire dates do not need to be changed to trigger benefits for status changes.
  • Focus updates on HR Admin, mobile application, ATS and transitioning to one platform. Larger areas of focus have been on the payroll portion of the system with a few updates to other areas.
  • When something is broken, quicker turn time on fixing the issue.
  • System needs updates to support AAP reporting.
Anonymous | TrustRadius Reviewer

Paylocity

  • The customer service is a joke. Our account manager is slow to respond and often gives wrong or incomplete answers.
  • The tax department is incredibly slow and disorganized, which has resulted in late penalties and errors on our filings.
  • You cannot contact any department without going through your account manager, which if you have a bad one like we do, means you often get roadblocked in getting your issues resolved.
  • There is no sense of urgency or accountability in customer service.
  • You are expected to largely self-serve. Often when you reach out for help, the customer care rep doesn't know any more about the system than you do.
Anonymous | TrustRadius Reviewer

Pricing Details

Ascentis (discontinued)

General

Free Trial
Free/Freemium Version
Premium Consulting/Integration Services
Entry-level set up fee?
No

Starting Price

Ascentis (discontinued) Editions & Modules

Additional Pricing Details

Paylocity

General

Free Trial
Free/Freemium Version
Premium Consulting/Integration Services
Entry-level set up fee?
No

Starting Price

$2 Per Employee Per Month

Paylocity Editions & Modules

Edition
Paylocity$2.001
  1. Per Employee Per Month
Additional Pricing Details

Likelihood to Renew

Ascentis (discontinued)

Ascentis (discontinued) 6.3
Based on 12 answers
This rating would be a 10 if it were not for some issues we have been having recently with the benefit carrier connections. The carrier connections are critical for us so how these issues are resolved will be key in our renewal decision.
Kelly C. Neill, SPHR | TrustRadius Reviewer

Paylocity

Paylocity 9.2
Based on 6 answers
The transition from my old provider to Paylocity was virtually painless. I always felt well supported by my account rep. I would use Paylocity again, but I'm not in a position to change providers at my current company right now.
Anonymous | TrustRadius Reviewer

Usability

Ascentis (discontinued)

Ascentis (discontinued) 7.5
Based on 44 answers
I'd give it a 7.5. If the modules were easier to access and not so buried (or placed in left field to find), I would give it a higher rating. As I said, as the potential to be great if ACCESS to other modules was easier.
Anonymous | TrustRadius Reviewer

Paylocity

Paylocity 8.0
Based on 3 answers
Paylocity provides a friendly user experience with large icons on the web interface to allow ease of use. There has hardly ever been an outage on the website; the uptime is superb! Our employees provide positive feedback on their experience with using Paylocity as their time, benefits, and payroll provider.
Kirk Lewis | TrustRadius Reviewer

Reliability and Availability

Ascentis (discontinued)

Ascentis (discontinued) 6.4
Based on 7 answers
They normally give you notice when an update will affect the use of the system. Otherwise, when we have an error , we send a message to the support team. Sometimes someone will get right back with you and sometimes it takes a while.
Anonymous | TrustRadius Reviewer

Paylocity

Paylocity 9.0
Based on 2 answers
Solid network - down for upgrades at late hours during the weekend when I am definitely not in the system to use it. Even if I was, they provide excellent advance notice.
Anonymous | TrustRadius Reviewer

Performance

Ascentis (discontinued)

Ascentis (discontinued) 6.8
Based on 5 answers
Yes, this pages do load pretty good but there are times when things are slow and I believe that's because they are sometimes trying to do updates.
Anonymous | TrustRadius Reviewer

Paylocity

Paylocity 5.0
Based on 2 answers
It's so manual, not automated or intuitive.
Bonny O'Neill | TrustRadius Reviewer

Support Rating

Ascentis (discontinued)

Ascentis (discontinued) 8.1
Based on 252 answers
Support is attentive and quick to answer the call and get the answer for you. If they for any reason cannot answer right then, they are back to you within a day and always seem to have a sense of urgency. You truly get the impression that they are aiming to make you happy.
Anonymous | TrustRadius Reviewer

Paylocity

Paylocity 3.4
Based on 29 answers
Support for basic questions is great. If I run into something while doing a payroll, first level support is quick and always has the answer.Anything beyond that is non existent. We have not been able to speak with our dedicated account rep for months. We leave messages or are promised that he will call us right back, but he never does. We have some serious tax issues right now and I cannot even get to a supervisor or tax professional and this is truly something beyond first level support capabilities.During our initial setup we provided them with spreadsheets so they could import our employee info. They did that and everything was reviewed and yet later we found employees with info that had just been changed (like social security numbers) and some employees had to amend income tax returns. We have had tax deposits filed late and received penalties. They got them waived but we had to use our "one time exemption" for something they caused.
Anonymous | TrustRadius Reviewer

In-Person Training

Ascentis (discontinued)

Ascentis (discontinued) 8.0
Based on 1 answer
First, to clarify our "in-person" training was done mainly through Web-X meetings and conference calls. It was the closest thing we got to as far as an "in-person" training for this software. However, for the large majority of it, this type of training worked out well. We were able to share our screens and the trainer was able to share his/her screen. We could follow along with what we were doing in our database in real time and see how different functions worked and how manipulating our information could produce different results. It was also nice in that it provided for real-time results if something hadn't been coded correctly or we were having issues as to why something wasn't working the way we thought it should be. However, it did have some downsides in that we often had to rely on a conference phone and that made it difficult to hear people on both sides. Also, sometimes the trainers had internet difficulties when working from home and that caused issues with the WebX meetings.
Jennifer Steffens | TrustRadius Reviewer

Paylocity

No score
No answers yet
No answers on this topic

Online Training

Ascentis (discontinued)

Ascentis (discontinued) 8.2
Based on 4 answers
Ascentis HR has a number of online training videos to watch on a number of different topics. I gave it a lower rating because there is not much interactivity with the videos and it seems to cater to really only one or two learning styles. Plus, one has to be pretty motivated to go to a separate area to access the videos and then pull up a specific one to watch it and then learn. From my experience, people know that they are there, many just don't take the time and effort to go find them and actually watch them - especially since the username and password are different from their normal username and password.
Jennifer Steffens | TrustRadius Reviewer

Paylocity

Paylocity 10.0
Based on 1 answer
very knowledgeable presenters for their webinars and very user friendly; you can learn at your own pace
Yolanda Dunleavy | TrustRadius Reviewer

Implementation Rating

Ascentis (discontinued)

Ascentis (discontinued) 8.2
Based on 8 answers
It was very easy to implement, but the customization pieces should really be fleshed out in order to determine the full need of an organization at the time of implementation. I believe if a little more time was spent on the requirements, the recruiting module would not have to be customized again at a cost at a later date.
Mary Meadows | TrustRadius Reviewer

Paylocity

Paylocity 10.0
Based on 2 answers
The Implementation team members are very knowledgeable in their field and made this such an easier process
Yolanda Dunleavy | TrustRadius Reviewer

Alternatives Considered

Ascentis (discontinued)

Ascentis has far better customer service and the implementation experience was also better. The ability to do a lot of customization is also easier with Ascentis as it's smaller organization. The payroll has positive and negatives compared to ADP but the accuracy is the same in both. Ascentis just started their community site which doesn't have a lot of traffic but hopefully can become more like ADP's community site, which was extremely helpful to me as an administrator.
Anonymous | TrustRadius Reviewer

Paylocity

ADP software is old, outdated and extremely problematic (glitches, crashes, freezes). The biggest issue we had with ADP was the wasted time trying to fix these issues (3-4 a week). We would spend hours on phone, writing emails, following up for things that should just WORK. Paylocity doesn't not have these issues so we can use the software for what its for and move on with more important tasks. This is a huge value to process since our turnover is high in out industry.
Suzy Vera, MBA | TrustRadius Reviewer

Scalability

Ascentis (discontinued)

Ascentis (discontinued) 6.3
Based on 4 answers
Large acquisition would be very complicated, seems more appropriate for companies under 100
Christina Miyamoto, PHR® | TrustRadius Reviewer

Paylocity

No score
No answers yet
No answers on this topic

Return on Investment

Ascentis (discontinued)

  • HR DPT. is much more effective, as we can assess any employee information no matter where we are, etc. This helps to provide information immediately when requested!
  • Employees have access to Ascentis, and therefore to their timecard, open enrollment, etc., from anywhere at any time!
  • Time, PTO requests, employee goals, and evaluations can be approved from anywhere at any time!
  • Recruiting can be accessed any where at any time, and this helps with hiring, internal communication, etc.
Anonymous | TrustRadius Reviewer

Paylocity

  • The robust reporting has allowed us to analyze our workforce in a way prior systems could not. We used the data to update our pay structures and reduce turnover.
  • The performance management system has dramatically improved our processes over decentralized paper methods. This improvement leads to higher engagement and therefore a more productive workforce.
  • The ability to link with business partners, such as our CPA, allows them to access they information they need to help advise us more efficiently.
Jason Magill | TrustRadius Reviewer

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