Ascentis vs Paylocity

• The scheduling function provides a good platform that allows employees to see what their schedule is. If multiple departments have need of their time, they can look and see availability. If none, they can negotiate with the employee's direct report to get them in. We use it to coordinate both work hours and training hours.
• It can be programmed to notify if someone clocks in/out early/late and awards points accordingly. Our frontline staff have a work requirement for in/out timeliness. It lets Managers know when and where to intervene with HR to bring this performance focus back into line.
• If there are log-in/out errors, Supervisors can easily make corrections. This is important when there are issues that might affect an employee's points.

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• It has a very cool and easy to use recognition function called impressions. Instead of a simple instant message or email saying thank you, you can offer an impression saying thanks that can be categorized and made public the rest of the company when they access Paylocity. It's just a cool function that spreads thanks and engagement across the organization with little cost and effort.
• The self service portal for employees is easy to use as well. If you need to access vacation accrual and balances, PTO requests, pay check stubs, pay information, need to change your address or name, etc. it's very easy to find and navigate. You don't need to dig or click everywhere.
• The journal entry function is useful too for 1:1 meetings or check in meetings for manages and their direct reports. It gives an easy module to record notes, discuss topics, attach documents, or make notes of items that need to be followed up on. Not everyone here uses it, but it does help organize meetings and keep them on track.

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• NovaTime is the biggest hiccup that we've consistently encountered with Ascentis. We've encountered some of the same issues time and time again throughout our cooperative and I've opened numerous tickets and I've yet to feel like those issues have been resolved. Generally, the program will work, however, when it doesn't it creates frustration with the employee group.
• I've noticed that when NovaTime has gone down an email has now been sent out notifying the administrators. This is a positive step!
• I'm wondering if HR and payroll, can, at some point, be one of the same program. I know that with the most recent web updates it sounds like it's moving to one complete system so you don't have to go to two different spots to seek information. If that information was in one spot that would be helpful.

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• Customer service - although you do get a dedicated rep, they seem to change quite a bit. Additionally, responses have not been timely for us. We often find ourselves continually reaching out. When we do reach someone, it seems we get a lot of "I can't help you now, but let me find someone who can and get back to you", then no one does. We've gone around and around on several issues.
• It doesn't seem to be as customizable as it claims to be/should be. One tweak in the system and things seem to be thrown off. We've had issues, such as making pay rate changes, that seem to become bigger issues than necessary.
• We've had trouble with features/links either moving or no longer being visible. We've had employees who have trouble submitting PTO because the link is not visible. When they log in at a future time, it's there. It has been an odd issue no one seems to be able to explain.

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• By far, fewer errors in capturing information or giving information
• Easily see what benefits an employee has enrolled or declined and historical information
• Easily see what compensation an employee has had historical, or where their compensation is at currently
• Easily see what positions an employee has had within the company for how long, and why they were transferred

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• Paylocity has permitted our company to reduce the time commitment to payroll processing and enabled our company to reduce one position in our accounting department. It has also made our Human Resources department become more effective and reduce overtime costs.
• Paylocity's report allow for better measuring of expenses and better financial management.
• Through Paylocity, we are better able to serve our employees with real time information and easier access to their records at their immediate disposal.

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