What users are saying about
3 Ratings
Top Rated
66 Ratings
3 Ratings
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Score 10 out of 100
Top Rated
66 Ratings
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Score 9.1 out of 100

Likelihood to Recommend

Cardknox

We use Cardknox differently than I imagine most people would. For example, we do not use their client database feature, as we have all that stored in our medical system. Another type of business would likely find that feature a big help. We are very pleased with Cardknox's service and support, which is not often required.
Anonymous | TrustRadius Reviewer

Square POS

Square is well suited to retail uses and mobile uses. Restaurant and food users with a multitude of options may find Square less useful. Overall, Square's flexibility and ease of use and updating makes Square a good option for many different types of retail and service industry users.
Anonymous | TrustRadius Reviewer

Pros

Cardknox

  • Customer support is fantastic
  • Payment technology is the best I've seen in payment industry.
  • The solution is very comprehensive and flexible for our demanding needs.
Robert Brinton | TrustRadius Reviewer

Square POS

  • Mobile transactions (not like from a phone, but in terms of the ability to physically relocate rapidly).
  • Simple setup.
  • Generally uncomplicated pricing.
  • Widespread customer familiarity: because it's so regularly in use in our industry (musicians/entertainment professionals), people know and trust it in a way that you might not with a different provider.
Nathan Bowman | TrustRadius Reviewer

Cons

Cardknox

  • Every product can be improved, but as it relates to how we use Cardknox, they do everything we need.
Jim Broughton | TrustRadius Reviewer

Square POS

  • The cost of the hardware (specific scanners and receipt printers) was prohibitive for my company, and whilst we managed without them, they would have been nice to have. The range of scanners and printers that integrate with Square is small, so despite our devices' capabilities to read barcodes (we used ipads) and the Zebra receipt/label printers we had, we couldn't use either as the system wouldn't integrate with them.
  • Whilst Square's credit card reader is nifty in design, it's a bit small and lacking substance to have as a customer-facing reader so it really needs the dock the company offers. The dock is awkward to open to reset or pair the reader. We often found pairing the reader with the device running the system tricky and confusing, relying on pressing one button and then interpreting a sequence of lights that often caused confusion. The pairing process might have been clearer presented through the device rather than the reader.
  • Truly can't think of any more!
Anonymous | TrustRadius Reviewer

Likelihood to Renew

Cardknox

Cardknox 10.0
Based on 1 answer
No answer on this topic is available.

Square POS

Square POS 10.0
Based on 2 answers
I don't really foresee anything being able to dislodge Square from our organization—we're not evangelists or anything like that—it's just the best solution we've found for our use case. Being able to quickly handle transactions from customers and then track all of those sales for analysis/bookkeeping later on.
Nathan Bowman | TrustRadius Reviewer

Usability

Cardknox

Cardknox 10.0
Based on 1 answer
Cardknox is very user friendly. Patients young and old, tech savvy to technologically challenged, have all been able to use it!
Anonymous | TrustRadius Reviewer

Square POS

Square POS 9.5
Based on 10 answers
Once set up, Square POS is very easy to use. I feel it is a little too easy. Many other solutions have some layer of complexity to them but Square POS is pretty straightforward and this makes it the ideal POS solution in my opinion. If a solution can remove the barriers to use and allow end users to get on with their tasks without being slowed down, then it is a winner. This is what we were able to achieve with Square POS.
Nathan Sichilongo | TrustRadius Reviewer

Support Rating

Cardknox

Cardknox 10.0
Based on 3 answers
We have direct access to their support team. They have 24/7 support and are always able to help when we contact them
Robert Brinton | TrustRadius Reviewer

Square POS

Square POS 9.0
Based on 28 answers
Anytime I have had an issue (rarely) I contacted Square and it was fixed in a timely fashion. In all the years that I have been using Square I can say it has been quite reliable. Even when my developer was setting up my website and needed some assistance, he was always able to get answers quickly.
Yvonne Graber | TrustRadius Reviewer

Alternatives Considered

Cardknox

We have used other card processors, but in my opinion, Cardknox is in another league. Their product works; it is easy to install; it is constantly being improved, and they have great support.
Jim Broughton | TrustRadius Reviewer

Square POS

Quickbooks GoPayment was not easy to integrate with its software. We were still having to manually import all transactions just to track the income. Square makes it easy to organize all the data at your fingertips and easy to download the info in different formats for easy import.
Kalyn Hoffman | TrustRadius Reviewer

Return on Investment

Cardknox

  • Patients are much more secure giving us their credit card information since we have switched to using Cardknox. They even have the option of entering it themselves to reduce any risk of the number being overheard to zero.
  • It is much faster and smoother to find and charge a card when necessary.
Anonymous | TrustRadius Reviewer

Square POS

  • The opportunity cost of waiting for payments and manually bringing them to a bank means that we don't have to visit our bank branch. That alone saves us several hours each month.
  • We can use ordinary computers and mobile devices with Square instead of paying for expensive software or terminals.
  • Our clients appreciate not having to process payments to us, and anything that helps our clients and makes them happy carries more import than I can explain in this space.
George Bounacos | TrustRadius Reviewer

Screenshots

Pricing Details

Cardknox

General

Free Trial
Free/Freemium Version
Premium Consulting/Integration Services
Entry-level set up fee?
No

Cardknox Editions & Modules

Additional Pricing Details

Square POS

General

Free Trial
Yes
Free/Freemium Version
Yes
Premium Consulting/Integration Services
Entry-level set up fee?
No

Square POS Editions & Modules

Edition
Square Point of SaleFree
Each Transaction2.6% + $0.102
Square Reader for magstripe$103
Square Reader for contactless and chip$494
Square Stand for contactless and chip$165
Square Terminal$275
Square Register$396
  1. none
  2. per transaction
  3. per each additional reader; first reader free
  4. per reader
  5. per month
  6. per 24 months
Additional Pricing Details

Add comparison