Cardknox vs. Square POS

Overview
ProductRatingMost Used ByProduct SummaryStarting Price
Cardknox
Score 9.0 out of 10
N/A
Cardknox is an omnichannel payment gateway that can be integrated with POS systems, ERP software, e-commerce, and mobile platforms. The vendor states they offer flexible payment solutions and innovative technology to qualify transactions for the lowest interchange rates. Cardknox further states they serve thousands of partners and customers across every major industry throughout the U.S. and Canada.N/A
Square POS
Score 9.1 out of 10
N/A
Square POS is a point-of-sale software solution with features such as accept credit cards with your iPhone, Android, and iPad along with the flexibility to accept credit card payments anywhere, from Square headquartered in San Francisco, California.
$10
per each additional reader; first reader free
Pricing
CardknoxSquare POS
Editions & Modules
No answers on this topic
Each Transaction
2.6% + $0.10
per transaction
Square Reader for magstripe
$10
per each additional reader; first reader free
Square Stand for contactless and chip
$16
per month
Square Terminal
$27
per month
Square Register
$39
per 24 months
Square Reader for contactless and chip
$49
per reader
Square Point of Sale
Free
Offerings
Pricing Offerings
CardknoxSquare POS
Free Trial
NoYes
Free/Freemium Version
NoYes
Premium Consulting/Integration Services
NoNo
Entry-level Setup FeeNo setup feeNo setup fee
Additional Details
More Pricing Information
Best Alternatives
CardknoxSquare POS
Small Businesses
Apple Pay
Apple Pay
Score 9.1 out of 10
Shopify
Shopify
Score 8.8 out of 10
Medium-sized Companies
Apple Pay
Apple Pay
Score 9.1 out of 10
Epicor Eagle
Epicor Eagle
Score 9.4 out of 10
Enterprises
Amazon Pay
Amazon Pay
Score 8.7 out of 10

No answers on this topic

All AlternativesView all alternativesView all alternatives
User Ratings
CardknoxSquare POS
Likelihood to Recommend
10.0
(3 ratings)
9.0
(58 ratings)
Likelihood to Renew
10.0
(1 ratings)
10.0
(2 ratings)
Usability
10.0
(1 ratings)
9.6
(9 ratings)
Support Rating
10.0
(3 ratings)
8.8
(27 ratings)
User Testimonials
CardknoxSquare POS
Likelihood to Recommend
Cardknox
We use Cardknox differently than I imagine most people would. For example, we do not use their client database feature, as we have all that stored in our medical system. Another type of business would likely find that feature a big help. We are very pleased with Cardknox's service and support, which is not often required.
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Square
Square POS is by far the easiest POS software to use at events and train additional team members on - even with temporary or first-time employees. It's easy to see how each event is doing in live time. It gives the event manager a real-time view of revenue earned. Its really easy to create/manage/delete users to keep the platform secure.
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Pros
Cardknox
  • Customer support is fantastic
  • Payment technology is the best I've seen in payment industry.
  • The solution is very comprehensive and flexible for our demanding needs.
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Square
  • Mobile transactions (not like from a phone, but in terms of the ability to physically relocate rapidly).
  • Simple setup.
  • Generally uncomplicated pricing.
  • Widespread customer familiarity: because it's so regularly in use in our industry (musicians/entertainment professionals), people know and trust it in a way that you might not with a different provider.
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Cons
Cardknox
  • Every product can be improved, but as it relates to how we use Cardknox, they do everything we need.
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Square
  • Too much going on for simple users. There are so many different apps and pages now that I get lost almost every time I log onto Square
  • The high percentage of fees taken from sales
  • The difficulty in changing default settings
  • The layout of the “website” you can create is truly a nightmare
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Likelihood to Renew
Cardknox
No answers on this topic
Square
I don't really foresee anything being able to dislodge Square from our organization—we're not evangelists or anything like that—it's just the best solution we've found for our use case. Being able to quickly handle transactions from customers and then track all of those sales for analysis/bookkeeping later on.
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Usability
Cardknox
Cardknox is very user friendly. Patients young and old, tech savvy to technologically challenged, have all been able to use it!
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Square
Once set up, Square POS is very easy to use. I feel it is a little too easy. Many other solutions have some layer of complexity to them but Square POS is pretty straightforward and this makes it the ideal POS solution in my opinion. If a solution can remove the barriers to use and allow end users to get on with their tasks without being slowed down, then it is a winner. This is what we were able to achieve with Square POS.
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Support Rating
Cardknox
We have direct access to their support team. They have 24/7 support and are always able to help when we contact them
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Square
An admission - I have NEVER had to use Square POS support. The system is seamless, it just works! I have never had any queries about how the system worked as everything is so clearly laid out. I have never had any problems with payments. If their support systems are anywhere near as good as their software, I think we'll be in good hands.
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Alternatives Considered
Cardknox
We have used other card processors, but in my opinion, Cardknox is in another league. Their product works; it is easy to install; it is constantly being improved, and they have great support.
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Square
We only used Square POS while we were getting set up with Authorize.Net. It isn't as flashy or recognized by the general public, but in our industry, that isn't a priority. We do very large transactions so the higher rates and fees from Square add up insanely quickly making the lower rates and fees from Authorize.Net the nail in Square's coffin for us.
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Return on Investment
Cardknox
  • Patients are much more secure giving us their credit card information since we have switched to using Cardknox. They even have the option of entering it themselves to reduce any risk of the number being overheard to zero.
  • It is much faster and smoother to find and charge a card when necessary.
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Square
  • The opportunity cost of waiting for payments and manually bringing them to a bank means that we don't have to visit our bank branch. That alone saves us several hours each month.
  • We can use ordinary computers and mobile devices with Square instead of paying for expensive software or terminals.
  • Our clients appreciate not having to process payments to us, and anything that helps our clients and makes them happy carries more import than I can explain in this space.
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ScreenShots

Cardknox Screenshots

Screenshot of The Cardknox Merchant Portal, a self-service platform for seamless management of payment activity