Definitive Healthcare

Definitive Healthcare has become an invaluable tool for users in the healthcare industry, offering a wide range of use cases that have proven beneficial. Users have found the software to be a powerful resource for conducting market research and prospecting customers. It provides comprehensive information on healthcare providers, including the types of services they offer, their charges/claim volume, and the hierarchical structure of health systems. This allows users to gain insights into various aspects of healthcare facilities, such as bed counts, percentage of Medicare, Medicaid, and private insurance, number of ER visits per year, and length of stay. Additionally, the software enables easy comparison between different organizations by combining information from CMS cost reports and creating digestible formats for analysis. The recent addition of dashboards further enhances the ability to compare to national rankings.

One of the standout features of Definitive Healthcare is its ability to facilitate sales conversations and connect users with the right people at hospitals. By providing rapid access to contact information for healthcare providers, it helps improve the speed and efficiency of teams. Users have reported finding value in easily finding specific numbers per hospital and being able to identify executive members and understand affiliations. The software has also been crucial in strategic selling efforts, as it allows hospitals to leverage health system claims information and understand the quality scores of each facility.

However, some users have encountered challenges with outdated or incorrect contact information in the database. They have found other sources like Zoominfo to provide more comprehensive details. Pricing concerns have also been raised by some users who find it difficult to afford the software. Despite these drawbacks, Definitive Healthcare remains an indispensable resource for sales professionals selling into operating rooms as it provides OR contacts and information on the number of operating rooms in hospitals.

Overall, Definitive Healthcare delivers incomparable data for market research, prospecting customers, and keeping track of information within health systems. It has proven valuable in helping users define whether someone is within their ideal customer profile by providing comprehensive information on the size and number of staff within an organization. With its wide range of use cases and features, Definitive Healthcare continues to be a go-to solution for organizations in the healthcare industry.