Definitive Healthcare vs. D&B Hoovers

Overview
ProductRatingMost Used ByProduct SummaryStarting Price
Definitive Healthcare
Score 4.4 out of 10
N/A
Definitive Healthcare in Framingham offers a healthcare provider database providing contact data for key stakeholders across as well as data pertinent for population health studies.N/A
D&B Hoovers
Score 8.6 out of 10
N/A
D&B Hoovers delivers sales intelligence data for millions of companies globally.N/A
Pricing
Definitive HealthcareD&B Hoovers
Editions & Modules
No answers on this topic
No answers on this topic
Offerings
Pricing Offerings
Definitive HealthcareD&B Hoovers
Free Trial
NoYes
Free/Freemium Version
NoNo
Premium Consulting/Integration Services
NoYes
Entry-level Setup FeeNo setup feeNo setup fee
Additional Details
More Pricing Information
Community Pulse
Definitive HealthcareD&B Hoovers
Top Pros

No answers on this topic

Top Cons

No answers on this topic

Features
Definitive HealthcareD&B Hoovers
Prospecting
Comparison of Prospecting features of Product A and Product B
Definitive Healthcare
-
Ratings
D&B Hoovers
8.2
72 Ratings
8% above category average
Advanced search00 Ratings8.468 Ratings
Identification of new leads00 Ratings8.064 Ratings
List quality00 Ratings7.769 Ratings
List upload/download00 Ratings8.864 Ratings
Ideal customer targeting00 Ratings7.860 Ratings
Load time/data access00 Ratings8.368 Ratings
Sales Intelligence Data Standards
Comparison of Sales Intelligence Data Standards features of Product A and Product B
Definitive Healthcare
-
Ratings
D&B Hoovers
8.0
72 Ratings
6% above category average
Contact information00 Ratings6.864 Ratings
Company information00 Ratings8.971 Ratings
Industry information00 Ratings8.270 Ratings
Data Augmentation & Lead Qualification
Comparison of Data Augmentation & Lead Qualification features of Product A and Product B
Definitive Healthcare
-
Ratings
D&B Hoovers
8.0
69 Ratings
8% above category average
Lead qualification process00 Ratings7.044 Ratings
Smart lists and recommendations00 Ratings7.353 Ratings
Salesforce integration00 Ratings8.737 Ratings
Company/business profiles00 Ratings9.065 Ratings
Alerts and reminders00 Ratings8.047 Ratings
Data hygiene00 Ratings7.854 Ratings
Automatic data refresh00 Ratings7.748 Ratings
Tags00 Ratings8.039 Ratings
Filters and segmentation00 Ratings8.252 Ratings
Sales Intelligence Email Features
Comparison of Sales Intelligence Email Features features of Product A and Product B
Definitive Healthcare
-
Ratings
D&B Hoovers
8.8
30 Ratings
15% above category average
Sales email templates00 Ratings10.07 Ratings
Append emails to records00 Ratings7.630 Ratings
Best Alternatives
Definitive HealthcareD&B Hoovers
Small Businesses

No answers on this topic

Lead411
Lead411
Score 9.1 out of 10
Medium-sized Companies

No answers on this topic

Lead411
Lead411
Score 9.1 out of 10
Enterprises

No answers on this topic

LinkedIn Sales Navigator
LinkedIn Sales Navigator
Score 8.5 out of 10
All AlternativesView all alternativesView all alternatives
User Ratings
Definitive HealthcareD&B Hoovers
Likelihood to Recommend
1.5
(4 ratings)
8.8
(77 ratings)
Likelihood to Renew
-
(0 ratings)
9.1
(6 ratings)
Usability
1.0
(1 ratings)
10.0
(2 ratings)
Availability
-
(0 ratings)
10.0
(2 ratings)
Performance
-
(0 ratings)
9.0
(1 ratings)
Support Rating
1.0
(1 ratings)
7.6
(5 ratings)
Implementation Rating
-
(0 ratings)
10.0
(2 ratings)
Ease of integration
-
(0 ratings)
10.0
(1 ratings)
User Testimonials
Definitive HealthcareD&B Hoovers
Likelihood to Recommend
Definitive Healthcare
I think the best scenario for using Definitive Healthcare is if accuracy isn't very important. If you just want to spam a lot of people and you don't really care where the contacts land, they're your vendor. If, on the other hand, you like accuracy and are hoping the commercial list vendor supplies data that will help your business grow, I feel they are less well suited to those use cases.
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Dun & Bradstreet
If you are looking for a data provider with pretty good company profiles Hoovers is a great choice. They are NOT a leader in contact data. If you are looking for the best data provider for contact data, maybe not your best choice, but if you want to be able to be able to analyze all past clients or prospects to develop a "best fit" prospect profile, Hoover could be a useful tool If you are looking for a data provider to get direct phones, direct emails and every employee at a locations this is not the best option
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Pros
Definitive Healthcare
  • Provides a list of hospitals, health systems, medical groups, and practices
  • Helps show what locations are under certain systems or groups
  • Gives insight into specialties and employee counts
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Dun & Bradstreet
  • allows you to search within broad industry categories or very detailed subcategories using a variety of methods (NAICS, SIC, D&B's internal coding system, keywords, etc.)
  • Has a variety of personnel that you can view and sort by level, name, or email availability.
  • Oftentimes emails for C-level personnel cannot be located on the company website or easily found elsewhere online.
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Cons
Definitive Healthcare
  • Outdated UI and lacks integration with popular software
  • Account Management team is unempowered to solve problems or come up with creative solutions.
  • Slow response time. I waited 3 weeks for a response from their team on a question.
  • Database lack key contacts especially Director level and above. Poor tool for sales team.
  • Poor customer service. I constantly felt like I was chasing them for a meeting or on questions.
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Dun & Bradstreet
  • We should be able to "exclude" words from titles or company names
  • Able to access titles and email addresses more easily - not look at list first, select find matching contacts button, then go back to sort to add titles contain and email addresses, etc. This is a two-step process to get what I need.
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Likelihood to Renew
Definitive Healthcare
No answers on this topic
Dun & Bradstreet
Hoover's just isn't compelling for the types of information they provide and the pricing model. But again, this is from the very limited perspective of a below entry level analyst who is just finishing their studies. It is probable that for some segments of industry, Hoover's has vast wealth of pertinent information. For example, when looking into agricultural industries for a consulting firm, I did not save any time with their service because information on factory locations and assets was scant. Using Google earth to view the square footage of the facilities to estimate assets was often more helpful.
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Usability
Definitive Healthcare
It was unusable for us because key contacts were not there and our sales team had to tell Definitive what contacts were missing. Waste of time and money.
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Dun & Bradstreet
Because it's easy to use
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Reliability and Availability
Definitive Healthcare
No answers on this topic
Dun & Bradstreet
Always available on desktop or mobile.
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Performance
Definitive Healthcare
No answers on this topic
Dun & Bradstreet
Meets our needs
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Support Rating
Definitive Healthcare
Account Managers and team often do not respond for weeks at a time.
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Dun & Bradstreet
They are terrific at giving instruction/webinars. I am able to call, directly, to an individual and talk to that person. I'm not talking to a robot. They give personal service which is really special.
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Implementation Rating
Definitive Healthcare
No answers on this topic
Dun & Bradstreet
I was not part of the implementation as that stayed with Dev team.
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Alternatives Considered
Definitive Healthcare
I use both. Definitive Healthcare is better when you need specific hospital and clinic names. ZoomInfo only gives you a local address but refers to each location as the health system name so hard to define where particular people are from.
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Dun & Bradstreet
The company information provided by D & B hoovers is extremely in-depth and in detail, the accuracy of the information provided gives a very good idea about the prospective company and helps in making cohorts and evaluation fit. As compared to other companies D & B hoovers is not as efficient in detecting buyer intent which other tools like Slintel are very good at. D & B Hoovers gives amazing company info however it can improve on sharing information about buyer intent. Sales Navigator by far provides extremely accurate information with is almost 100% accurate. However, Navigator does not provide buyer intent information.
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Scalability
Definitive Healthcare
No answers on this topic
Dun & Bradstreet
We're a small company with few users, so scalability has not been an issue.
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Return on Investment
Definitive Healthcare
  • In my experience, We've experienced no value from the data
  • In my opinion, we've paid for no value
  • So the RoI is negative
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Dun & Bradstreet
  • Honestly cannot say we really drove any new sales using D&B Hoovers to prospect new companies and leads. We obtained higher data quality with other tools like ZoomInfo and Skrapp.
  • A year long contract that isn't honored on their side due to lack of customer service and poor data quality definitely does not equal ROI.
  • Spent significant time sanitizing and cleansing inaccurate data provided by their service. Since time is money in business, that was a loss in that aspect.
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ScreenShots

D&B Hoovers Screenshots

Screenshot of D&B Hoovers dashboardScreenshot of D&B Hoovers company profileScreenshot of D&B Hoovers contact resultsScreenshot of D&B Hoovers Visitor Intelligence