What users are saying about
2 Ratings
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Score 7.3 out of 100
37 Ratings
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Score 7.6 out of 100

Likelihood to Recommend

Definitive Healthcare

Definitive is very well suited when you need overall knowledge of an organization. I would not recommend using this specifically to enrich the database with contact records.
Anonymous | TrustRadius Reviewer

D&B Hoovers

If you're with a big company that can afford to pay $500 - 1000 per month or more for data, then this platform may have a lot of value for you. That's in part because you could use it to produce actionable insights on a mass scale and you may not be worried about the cost of incorrect data. If your company is a smaller company working on a budget, this most likely is not the solution for you.
Justin Roodman | TrustRadius Reviewer

Feature Rating Comparison

Prospecting

Definitive Healthcare
D&B Hoovers
7.9
Advanced search
Definitive Healthcare
D&B Hoovers
7.9
Identification of new leads
Definitive Healthcare
D&B Hoovers
8.5
List quality
Definitive Healthcare
D&B Hoovers
7.5
List upload/download
Definitive Healthcare
D&B Hoovers
8.0
Ideal customer targeting
Definitive Healthcare
D&B Hoovers
8.0
Load time/data access
Definitive Healthcare
D&B Hoovers
7.4

Sales Intelligence Data Standards

Definitive Healthcare
D&B Hoovers
8.0
Contact information
Definitive Healthcare
D&B Hoovers
7.7
Company information
Definitive Healthcare
D&B Hoovers
8.1
Industry information
Definitive Healthcare
D&B Hoovers
8.3

Data Augmentation & Lead Qualification

Definitive Healthcare
D&B Hoovers
8.2
Lead qualification process
Definitive Healthcare
D&B Hoovers
7.8
Smart lists and recommendations
Definitive Healthcare
D&B Hoovers
7.8
Salesforce integration
Definitive Healthcare
D&B Hoovers
8.4
Company/business profiles
Definitive Healthcare
D&B Hoovers
8.6
Alerts and reminders
Definitive Healthcare
D&B Hoovers
9.3
Data hygiene
Definitive Healthcare
D&B Hoovers
7.9
Automatic data refresh
Definitive Healthcare
D&B Hoovers
8.2
Tags
Definitive Healthcare
D&B Hoovers
8.4
Filters and segmentation
Definitive Healthcare
D&B Hoovers
7.6

Sales Intelligence Email Features

Definitive Healthcare
D&B Hoovers
9.8
Sales email templates
Definitive Healthcare
D&B Hoovers
9.8
Append emails to records
Definitive Healthcare
D&B Hoovers
9.8

Pros

Definitive Healthcare

  • We can link information directly to Salesforce pages. Automatically updates on pages.
  • Gives specifics about organizations such as executives, size, revenue, etc.
Anonymous | TrustRadius Reviewer

D&B Hoovers

  • Hoover's has good information architecture in one sense that allowed you to keep track of where you have looked and also add anticipatory links for things you might like to research or know.
  • It was great for finding a more complete picture of the companies history.
  • It was helpful for piecing together contact information for people you may not have known worked there.
Micah Tinklepaugh | TrustRadius Reviewer

Cons

Definitive Healthcare

  • I have noticed they do not update C suite members often, so when trying to reach out to prospects, the information can be outdated.
Anonymous | TrustRadius Reviewer

D&B Hoovers

  • There are virtually no areas where this software can improve. This is elite b2b software that businesses who care about their prospecting/sales campaigns use.
  • Other than the software, the price itself can improve so start up businesses are more inclined to make the purchase.
Anonymous | TrustRadius Reviewer

Likelihood to Renew

Definitive Healthcare

No score
No answers yet
No answers on this topic

D&B Hoovers

D&B Hoovers 5.9
Based on 2 answers
Hoover's just isn't compelling for the types of information they provide and the pricing model. But again, this is from the very limited perspective of a below entry level analyst who is just finishing their studies. It is probable that for some segments of industry, Hoover's has vast wealth of pertinent information. For example, when looking into agricultural industries for a consulting firm, I did not save any time with their service because information on factory locations and assets was scant. Using Google earth to view the square footage of the facilities to estimate assets was often more helpful.
Micah Tinklepaugh | TrustRadius Reviewer

Support Rating

Definitive Healthcare

No score
No answers yet
No answers on this topic

D&B Hoovers

D&B Hoovers 10.0
Based on 2 answers
They are terrific at giving instruction/webinars. I am able to call, directly, to an individual and talk to that person. I'm not talking to a robot. They give personal service which is really special.
Anonymous | TrustRadius Reviewer

Alternatives Considered

Definitive Healthcare

I use both. Definitive Healthcare is better when you need specific hospital and clinic names. ZoomInfo only gives you a local address but refers to each location as the health system name so hard to define where particular people are from.
Anonymous | TrustRadius Reviewer

D&B Hoovers

D&B stacks up but not very high. ZoomInfo is in the lead for newer-looking technology and data quality. Sales Navigator is a powerhouse in the space and probably has the whole package that I'd want during prospecting except for the business code. Crunchbase has newer information and industry trends that are hard to beat. Hopefully D&B can modernize to stack up and make a more appealing UI/UX.
Anonymous | TrustRadius Reviewer

Return on Investment

Definitive Healthcare

  • Made it easy for us to define which companies we should be reaching out to.
  • Integration with Salesforce made accounts more efficient.
Anonymous | TrustRadius Reviewer

D&B Hoovers

  • Honestly cannot say we really drove any new sales using D&B Hoovers to prospect new companies and leads. We obtained higher data quality with other tools like ZoomInfo and Skrapp.
  • A year long contract that isn't honored on their side due to lack of customer service and poor data quality definitely does not equal ROI.
  • Spent significant time sanitizing and cleansing inaccurate data provided by their service. Since time is money in business, that was a loss in that aspect.
Justin Roodman | TrustRadius Reviewer

Pricing Details

Definitive Healthcare

General

Free Trial
Free/Freemium Version
Premium Consulting/Integration Services
Entry-level set up fee?
No

D&B Hoovers

General

Free Trial
Free/Freemium Version
Premium Consulting/Integration Services
Entry-level set up fee?
No

Rating Summary

Likelihood to Recommend

Definitive Healthcare
7.0
D&B Hoovers
8.1

Likelihood to Renew

Definitive Healthcare
D&B Hoovers
5.9

Reliability and Availability

Definitive Healthcare
D&B Hoovers
9.0

Support Rating

Definitive Healthcare
D&B Hoovers
10.0

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