TrustRadius: an HG Insights company

D&B Hoovers

Score8.1 out of 10

226 Reviews and Ratings

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What is D&B Hoovers?

D&B Hoovers delivers sales intelligence data for millions of companies globally.

Categories & Use Cases

Media

the D&B Hoovers dashboard
a D&B Hoovers company profile
D&B Hoovers contact results
D&B Hoovers Visitor Intelligence

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Key Features

Learn about the best (and worst!) features D&B Hoovers has to offer, as determined by TrustRadius' reviewers.
Based on 226 ratings of D&B Hoovers's features
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Top Performing Features

  • Sales email templates

    Users can create and share templates for emailing leads. May also include template testing capabilities, or other analytics that will recommend a template for a particular lead.

    Category average: 7

  • Append emails to records

    Allows users to selectively or automatically append email threads and attachments to leads/contact records.

    Category average: 7.2

  • Load time/data access

    Provides fast and consistent access to lists and leads.

    Category average: 8.1

Areas for Improvement

  • Lead qualification process

    Helps sales reps focus on the most promising leads (likely to convert) by ranking leads according to various rules and criteria. SI tools may take a semi-automatic, automatic, or self-scoring approach.

    Category average: 7.6

  • Advanced search

    Users can search for prospects using advanced search logic and multiple criteria, across multiple platforms/databases.

    Category average: 8.4

  • List quality

    Lists generated by the tool are typically high quality.

    Category average: 7.5

Reviews

What users are saying about D&B Hoovers.
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I like the ability to have information available at anytime.

Incentivized
Cary Michael PallerView profile
Executive Office Solutions Spec.Inside Sales in Customer Service at RICOH (10,001+ employees employees)

Use Cases and Deployment Scope

Any help that I get in helping find out information about my customers is greatly appreciated. Everything moves so fast nowadays. So, time is important spent is important. D&B does get that done for me very quickly and accurately. For that I am grateful for being able to get the information in a timely manor.

Pros

  • Finding contact information
  • Has the information quickly
  • The amount of information is great

Cons

  • Just making sure the information is as up to date as possible
  • New companies are getting added more often
  • Always thinking a head of the curve

Return on Investment

  • The more information available the better
  • The type of information is great
  • It keeps me moving

Alternatives Considered

LinkedIn Learning (Lynda.com)

Other Software Used

LinkedIn Sales Navigator

Wonderful research tool

Incentivized
Megan Bloom
Senior Manager, Credit in Corporate at TEKsystems (5001-10,000 employees employees)

Use Cases and Deployment Scope

Our internal credit and data governance teams use D&B Hoovers the most. Our biggest struggle is the amount of time it takes to get an investigation completed.

Pros

  • Create account feature attached to Connected
  • Hierarchy structure
  • Financial charts for public companies

Cons

  • Improved time for investigation completion
  • More accurate/updated hierarchies based on mergers/acquisitions or divestitures

Return on Investment

  • Saves significant time in the research process
  • Helps us build account hierarchies

Other Software Used

Reltio Connected Data Platform, Connected, Oracle Service

D&B Hoovers has exceptional firmographic data enrichment capability

Incentivized
Verified User
Professional in Marketing (501-1000 employees employees)

Use Cases and Deployment Scope

We use D&B Hoovers to address of lack of prospects data related moslty to company data such as industry and size to use in for our segmentation strategy and improve targeting.

Pros

  • Provide company size estimates
  • Provide company industry
  • Provide company revenue

Cons

  • Individual employee data
  • Global reach

Return on Investment

  • It helped our enrichments efforts related to firmographic data

Alternatives Considered

6sense and ZoomInfo Marketing

Other Software Used

Salesforce CRM Analytics, 6sense

Great Software

Incentivized
Verified User
Director in Sales (5001-10,000 employees employees)

Use Cases and Deployment Scope

Sales and finance teams use this to check company information to confirm site existence and headquarter operations. <div>We use the D&amp;B number as a unique company identifier. </div><div>

</div><div>This tool is also used to view the company operations in other countries and confirm which site is the headquarters and which are branches of a subsidiary. </div>

Pros

  • View of company hierarchy
  • Easy to use site
  • intuitive

Cons

  • Printing reports could be easier

Return on Investment

  • Ease of assessment of business entity

D&B Review

Incentivized
Verified User
Account Manager in Corporate (10,001+ employees employees)

Use Cases and Deployment Scope

Prospecting for customers, identifying leads and contacts to call/email, identifying companies to reach out to. Sales teams or sales related roles.

Pros

  • Bombora Intent to identify customers that have a higher potential to buy.
  • Providing accurate contacts to reach out to at companies.
  • Providing companies to contact with their web address and phone numbers.

Cons

  • Accuracy of contacts could be better
  • Ability to bulk search for contacts by uploading a large list of addresses

Return on Investment

  • Providing more leads to go after
  • Making it easier to identify leads

Alternatives Considered

Salesforce CRM Analytics, LinkedIn Sales Navigator and Outreach

Other Software Used

Salesforce CMS, Outreach, LinkedIn Sales Navigator

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