Likelihood to Recommend I recently was asked by my boss to try to drum up some business with a certain 500 million annual revenue company. When I searched for Contacts, a list of over 800 employees popped up. I was able to filter by department, and this pared the list down To a much more manageable 15 names with associated contact information. I was then able to sort further and select the names of all the employees that had an email or phone number listed.
Read full review UpLead is well suited for environments where there is a lot of accurate contact information to research mainly generating sales for a business. On the other hand, businesses that don't require searching up a huge amount of contact data and that doesn't add up to the sales of a business do not need to use this software.
Read full review Pros allows you to search within broad industry categories or very detailed subcategories using a variety of methods (NAICS, SIC, D&B's internal coding system, keywords, etc.) Has a variety of personnel that you can view and sort by level, name, or email availability. Oftentimes emails for C-level personnel cannot be located on the company website or easily found elsewhere online. Read full review UpLead is one of the best B2B platforms available in the market which deals in offering the highest quality contacts and different companies’ data. It has the best and updated real-time email verification, having contacts worldwide, technology tracking, account-based marketing, and robust API. The integration of UpLead with other platforms is up to the mark. It allows users to integrate UpLead with other renowned software to have the best possible workspace to work on. Read full review Cons We should be able to "exclude" words from titles or company names Able to access titles and email addresses more easily - not look at list first, select find matching contacts button, then go back to sort to add titles contain and email addresses, etc. This is a two-step process to get what I need. Read full review No notification send to customer when the subscription is due for renewal. Despite customer is unhappy with the product and service, they have a no refund policy in place. No after sales support and service. Actual exported data is less than 30% of what was shown when filtering. Read full review Likelihood to Renew We have been D&B Hoovers customers for a long time. We know the good and bad, and we have learned to utilize D&B Hoovers for the good and unfortunately we have to look at other data sources to compensate for the areas where they are bad. If D&B Hoovers can get better in these other areas as mentioned in other places in the review, they could get a larger dollar spend from my company
Read full review Usability Because it's easy to use
Read full review Reliability and Availability Always available on desktop or mobile.
Read full review Performance Meets our needs
Read full review Support Rating They are terrific at giving instruction/webinars. I am able to call, directly, to an individual and talk to that person. I'm not talking to a robot. They give personal service which is really special.
Read full review Implementation Rating for our use case, the implementation was minimal and we did not need a lot of help. The D&B Hoovers platform is pretty intuitive and our account manager was ready for any questions that came up when we use the D&B Hoovers platform
Read full review Alternatives Considered The company information provided by D & B hoovers is extremely in-depth and in detail, the accuracy of the information provided gives a very good idea about the prospective company and helps in making cohorts and evaluation fit. As compared to other companies D & B hoovers is not as efficient in detecting buyer intent which other tools like
Slintel are very good at. D & B Hoovers gives amazing company info however it can improve on sharing information about buyer intent. Sales Navigator by far provides extremely accurate information with is almost 100% accurate. However, Navigator does not provide buyer intent information.
Read full review High-quality, targeted and verified lead generation was a challenge for us but UpLead has made this a very easy task with even better quality results than we anticipated. Uplead is very straightforward to use. It allows you to create a filtered view of leads based on the industry, job title (including particular ones), company, region. It saves a lot of time of mine by providing the exact leads I'm looking for.
Read full review Scalability We're a small company with few users, so scalability has not been an issue.
Read full review Return on Investment Honestly cannot say we really drove any new sales using D&B Hoovers to prospect new companies and leads. We obtained higher data quality with other tools like ZoomInfo and Skrapp. A year long contract that isn't honored on their side due to lack of customer service and poor data quality definitely does not equal ROI. Spent significant time sanitizing and cleansing inaccurate data provided by their service. Since time is money in business, that was a loss in that aspect. Read full review I haven't been using UpLead long but I have generated interest in our company with several large accounts. Each one of them can add several million in revenue to our company. A huge time saver is to be able to send out email blasts to potential clients I've downloaded from UpLead. Securing any one of the prospects I'm working on through UpLead can easily pay for the investment 10 times over. Most of the salespeople in our company are asking me where I'm getting my leads from. Read full review ScreenShots