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Gatekeeper

Gatekeeper

Overview

What is Gatekeeper?

Gatekeeper is a Contract and Vendor Management Solution that brings visibility and transparency to contract and vendor sets, used to create a single source of truth with a central data repository, and to develop robust, scalable processes using automation.

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Learn from top reviewers

Our contracts wouldn't be caught without the management of Gatekeeper

Rating: 10 out of 10
March 3, 2021
IncentivizedVetted ReviewVerified User
We have been using Gatekeeper for well over a year now. From having no contract management system of any kind, to going straight to Gatekeeper, is like being stuck in a snow s...
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Donna Roccoforte
Employee - Legal
Paralegal
Hakkasan Group
Gatekeeper2 years of experience
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Pricing

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Essentials

$1125

Cloud
per month up to 150 Contracts & Suppliers

Pro

$2715

Cloud
per month up to 500 Contracts & Suppliers

Enterprise

$4,815

Cloud
per month up to 1000 Contracts & Suppliers

Entry-level set up fee?

  • $0.20 First Year Subscription Cost
    Required
For the latest information on pricing, visithttps://www.gatekeeperhq.com/pricing

Offerings

  • Free Trial
  • Free/Freemium Version
  • Premium Consulting/Integration Services
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Product Details

What is Gatekeeper?

Gatekeeper is a Contract and Vendor Management Solution that brings visibility and transparency to contract and vendor sets, used to create a single source of truth with a central data repository, and to develop robust, scalable processes using automation.

Its key benefits include:

  • Cost reduction. A clear line of sight of contract arrangements helps identify wasted spend and areas for consolidation.

  • Time saved by reducing the amount of time spent on admin, so legal teams can spend more time on activity that requires their expertise rather than basic administration, which doesn’t.

  • Risk mitigation. Every business contract can bring with it some level of risk, whether it be legislative, financial or supply chain. By increasing visibility and helping to quantify those risks, Gatekeeper reduces the chance of any kind of failure or penalty.

  • Benefits realisation. Research shows that an average 50% of negotiated savings are never realised after a contract is signed. This is because of a lack of monitoring and oversight, which Gatekeeper provides.

Gatekeeper Features

Contract Authoring Features

  • Supported: Contract creation
  • Supported: Contract templates
  • Supported: Clause library/saved fields
  • Supported: PDF generator
  • Supported: Contract attachments
  • Supported: Guided logic

Contract Collaboration Features

  • Supported: Contract sharing
  • Supported: Contract editing
  • Supported: Collaborating on contracts
  • Supported: MS Word plug-in
  • Supported: Approval process
  • Supported: Parallel approvals
  • Supported: Interdepartmental workflows

Contract Monitoring Features

  • Supported: Contract database
  • Supported: VORs
  • Supported: Contract search
  • Supported: Contract milestone reminders & alerts
  • Supported: Custom contract reports
  • Supported: Tracking contract status
  • Supported: Salesforce integration
  • Supported: Compliance check

Additional Features

  • Supported: Integrated e-Signature
  • Supported: Vendor Scorecards
  • Supported: Third-Party Risk Profiling

Gatekeeper Screenshots

Screenshot of the Gatekeeper Dashboard, highlighting forthcoming renewals, contract breakdowns and key actions.Screenshot of detailed spend breakdown.Screenshot of an example report showing the Top 25 suppliers by owner.Screenshot of a sample contract list view. Configurable by any datapoint.Screenshot of Gatekeeper for NetSuite. Native SuiteApp integration with Oracle NetSuiteScreenshot of the Gatekeeper integrated Spend dashboard.

Gatekeeper Video

An overview of how Gatekeeper improves contract and vendor management.

Gatekeeper Integrations

Gatekeeper Competitors

Gatekeeper Technical Details

Deployment TypesSoftware as a Service (SaaS), Cloud, or Web-Based
Operating SystemsUnspecified
Mobile ApplicationNo
Supported CountriesGlobal
Supported LanguagesEnglish

Gatekeeper Customer Size Distribution

Consumers0%
Small Businesses (1-50 employees)25%
Mid-Size Companies (51-500 employees)50%
Enterprises (more than 500 employees)25%
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Comparisons

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Reviews and Ratings

(4)

Community Insights

TrustRadius Insights are summaries of user sentiment data from TrustRadius reviews and, when necessary, 3rd-party data sources. Have feedback on this content? Let us know!

Gatekeeper has transformed the process of submitting requests to the legal team, resulting in quick turnaround times for contract execution. Users appreciate the ability to move documents from messages on cards to the form, saving them valuable time. This software has been instrumental in moving organizations from a low level of maturity to a sophisticated understanding of vendors and their associated contracts, significantly improving risk assessment. Automating the due diligence process sign-offs has made it more efficient, streamlining onboarding and vendor maintenance tasks. Gatekeeper serves as a contracts/documents repository, making it easy for users to find what they need. Users find the signing process comfortable and appreciate the adaptability of Gatekeeper to their specific business needs. The software has effectively solved vendor management issues, making it much easier for users to keep track of contracts and suppliers. It provides clear ownership in approval workflows and better visibility over contracts for all employees. With Gatekeeper, managing contracts and suppliers becomes more manageable, providing clear visibility of end dates and allowing for reminders to be sent for expiring contracts. The software helps users create workflows and bulk import documents, ensuring that contract renewals are not missed. Overall, Gatekeeper enhances contract management processes by centralizing supplier and contract data, increasing visibility across the entire business, facilitating onboarding and contract agreements in a timely manner while reducing administrative burden.

Intuitive and user-friendly system: Users have consistently found Gatekeeper to be an intuitive and user-friendly system, allowing them to start using it without extensive training. Many reviewers have praised the system's intuitive design, which has made it easy for both admins and end users to navigate the platform.

Ability to sort contracts by various criteria: The ability to easily sort contracts by various criteria such as vendor, type, start and end dates has been highly appreciated by users. This feature has provided users with a helpful way to organize and access their contract data efficiently.

Customizable features: Users have valued Gatekeeper's flexibility in terms of customization. Being able to customize features according to their specific needs has been seen as a significant advantage. Reviewers appreciate that Gatekeeper offers this feature, allowing them to tailor the platform based on their unique requirements.

Cons:

  1. Time stamps are consistently an hour behind: Several users have mentioned that the time stamps in the system are frequently an hour behind the actual action time, causing inconvenience and confusion during workflow tracking.
  2. Slow implementation of smaller fixes: Users have expressed frustration with the prolonged time it takes for smaller fixes to be implemented, even if they seem like obvious improvements. This delay can hinder their overall experience with the system.
  3. Difficulty in resolving issues after submitting tech support requests: Some users have found it challenging to solve issues even after submitting a tech support request. This lack of effective resolution can lead to prolonged downtime and hinder productivity.

Users commonly recommend the following:

  1. It is important to ensure that there is a well-prepared implementation team and clean data ready to be uploaded. Users suggest minimizing implementation time and ensuring effective data management.

  2. Before going live, it is recommended to establish clear business rules, such as naming conventions for contracts. Users advise evaluating all active contracts and considering archiving those that are no longer needed to reduce costs.

  3. To meet specific needs, users suggest discussing customization options with the sales team. They also recommend considering whether to engage the vendor team for configuration or utilizing internal expertise. Additionally, users recommend collaborating with Gatekeeper to configure additional fields and workflows based on goals and plans.

Reviews

(1-1 of 1)
Companies can't remove reviews or game the system. Here's why

Our contracts wouldn't be caught without the management of Gatekeeper

Rating: 10 out of 10
Incentivized
March 03, 2021
Use Cases and Deployment Scope
We have been using Gatekeeper for well over a year now. From having no contract management system of any kind, to going straight to Gatekeeper, is like being stuck in a snow storm without a jacket, to sitting on the beach somewhere drinking some sort of umbrella drink. We use Gatekeeper company wide. This is where we store all of our contracts, organized by our entities. This structure allows venue specific employees to see what's coming due for their venue/team, reminders that assists with unwanted auto-renewals, and allows the user to preview the contract or any other documents that were uploaded for that vendor.
Pros and Cons
  • Customer service/support, they're always responsive and eager to jump on calls whenever we need their support. They've never once treated us as "paid invoice" and moved on. They build relationships there at Gatekeeper.
  • They're innovative, improving on their product, when it is already a fantastic resource tool.
  • They have the ability to customize features to fit your needs, that was one feature important to us.
Likelihood to Recommend
One of the things I appreciate about Gatekeeper, is that all of the documents are housed in one place. I no longer have to chase department people down for contracts. Having all the terms of the contracts entered into the system helps with keeping track of each of the contracts, and having the ability to monitor them in one place. Coming from a place where there was no system in place, it was a given that auto-renewals would happen regularly. Our Accounting Dept. has also benefited greatly using Gatekeeper. Before, they would have to rely on other departments to get the contracts and terms, which would create a backlog for them, especially if they didn't get it in time before the invoices from the vendors started to come in. Gatekeeper isn't a tool that is specific to one team/department, Gatekeeper can assist everyone that needs to access contract terms/information.
Gatekeeper Feature Ratings
Contract Authoring (2)
N/A
N/A
Contract templates
N/A
N/A
Guided logic
N/A
N/A
Contract Collaboration (6)
66.66666666666667%
6.7
Contract sharing
100%
10.0
Contract editing
100%
10.0
Collaborating on contracts
N/A
N/A
MS Word plug-in
N/A
N/A
Approval process
100%
10.0
Interdepartmental workflows
100%
10.0
Contract Monitoring (5)
100%
10.0
Contract database
100%
10.0
Contract search
100%
10.0
Contract milestone reminders & alerts
100%
10.0
Custom contract reports
100%
10.0
Tracking contract status
100%
10.0
Contract Management
N/A
N/A
Return on Investment
  • Since using Gatekeeper we have a better understanding of what contracts we have, and with the customized Workflow they created for us, the contracts flow through the Pipeline based on our DOA. It's a smooth process from the start of redlining and finalizing to finishing it up with Gatekeepers digital e-signature feature.
  • Contracts are not flying all over the place with no structure.
Other Software Used
Microsoft 365 (formerly Office 365), Microsoft Powerpoint, Egnyte
Usability
10
Support Rating
10
Whenever I've reached out to Gatekeepers customer service and/or support team, they've always been prompt in getting back to me, whether it's via an email, text or setting up a zoom call, Gatekeeper's support is impeccable.
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