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ITCS-WebClock

ITCS-WebClock

Overview

What is ITCS-WebClock?

The ITCS-WebClock is an online time and attendance software designed specifically for payroll management. According to the vendor, this solution is aimed at small to large-sized companies across various industries, including retail, healthcare, hospitality, manufacturing, and professional services. It...

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Recent Reviews

TrustRadius Insights

Users of ITCS-WebClock have reported a seamless transition to the software, with the support team providing valuable guidance throughout …
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Pricing

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Entry-level set up fee?

  • No setup fee

Offerings

  • Free Trial
  • Free/Freemium Version
  • Premium Consulting/Integration Services

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Product Details

What is ITCS-WebClock?

The ITCS-WebClock is an online time and attendance software designed specifically for payroll management. According to the vendor, this solution is aimed at small to large-sized companies across various industries, including retail, healthcare, hospitality, manufacturing, and professional services. It offers features such as employee attendance tracking, project and job tracking, time off management, scheduling, and expense management. The vendor claims that ITCS-WebClock simplifies payroll processing with its user-friendly interface.

Key Features

Web Based Online Time Clock Software: According to the vendor, this online time and attendance software is designed to assist with payroll management. It allows businesses to track employee attendance, projects and jobs, time off, scheduling, and expenses. The vendor claims that it simplifies the payroll processing with just a click.

Track and Manage Employees Anywhere: The vendor states that this web-based time clock system enables businesses to track and manage their employees remotely. It features GPS and GEO fencing by location for accurate employee tracking. Additionally, it supports job costing and holiday processing for efficient management.

Contactless Time Clock Devices: According to the vendor, ITCS-WebClock offers contactless time clock devices that allow touchless clock-in and clock-out for employees. These devices support various methods such as biometric and RFID for real-time tracking. The vendor claims that they seamlessly integrate with the web-based time clock software for efficient data synchronization.

Online Employee Scheduling: The vendor states that ITCS-WebClock provides online scheduling software for tracking and managing employee schedules. Businesses can view time-to-schedule in real time for efficient coverage planning. The vendor also claims that it enables on-demand scheduling of employees through text notifications for added convenience.

ITCS-WebClock Features

  • Supported: Automatic Time Capture
  • Supported: Billable & Non-Billable Hours
  • Supported: Billing & Invoicing
  • Supported: Employee Database
  • Supported: Mobile Time Tracking
  • Supported: Multiple Billing Rates
  • Supported: Offline Time Tracking
  • Supported: Online Time Tracking
  • Supported: Overtime Calculation
  • Supported: Timesheet Management
  • Supported: Vacation/Leave Tracking
  • Supported: Calendar Management
  • Supported: Employee Scheduling
  • Supported: FMLA Administration
  • Supported: Reporting/Analytics
  • Supported: Self Service Portal
  • Supported: Time Tracking
  • Supported: Alerts/Notifications
  • Supported: Automated Scheduling
  • Supported: Messaging
  • Supported: Mobile Access
  • Supported: Online Time Clock
  • Supported: Payroll Management
  • Supported: Schedule Distribution
  • Supported: Shift Swapping
  • Supported: Approval Process Control
  • Supported: Biometric Recognition
  • Supported: Online Punch Card
  • Supported: Punch card
  • Supported: Salaried Employee Tracking
  • Supported: Sick Leave Tracking
  • Supported: Time Off Requests
  • Supported: Workstation Tracking

ITCS-WebClock Technical Details

Deployment TypesSoftware as a Service (SaaS), Cloud, or Web-Based
Operating SystemsWeb-Based, Mac, Windows, Linux, Chromebook, Android, iPhone, iPad
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Comparisons

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Reviews and Ratings

(1)

Community Insights

TrustRadius Insights are summaries of user sentiment data from TrustRadius reviews and, when necessary, 3rd-party data sources. Have feedback on this content? Let us know!

Users of ITCS-WebClock have reported a seamless transition to the software, with the support team providing valuable guidance throughout the process. The tech support team has been praised for their amazing assistance in addressing any questions or issues that arise. The software itself has proven to be dependable and user-friendly, despite some minor inconveniences experienced with clocking employees in and out. It has been particularly effective in monitoring and managing PTO and unexcused absences, improving efficiency for businesses. The system offers easy navigation and real-time tracking of PTO, allowing for better management of employee time off. Integration with Engage has also been reported as fairly easy to use, further enhancing the capabilities of the software. Overall, users are satisfied with the ease of use, reliability, and compliance of ITCS-WebClock, attributing much of their positive experience to the amazing customer support provided by the knowledgeable and responsive support team. The company's dedication to customization, streamlining, and personalized training has created a product that meets users' needs without any issues, demonstrating their commitment to ensuring an excellent user experience.

User-Friendly Interface: Several users have praised WebClock for its user-friendly interface, stating that it is easy to navigate and make necessary adjustments to time punches and track personal time off. This intuitive interface allows for convenient modification of weekly timesheets and running reports on employee PTO and vacation time.

Excellent Customer Service: Many reviewers have had positive experiences with the customer service and support provided by WebClock. They have mentioned that the transition from another system was made easy thanks to the helpfulness of WebClock employees. Additionally, users appreciate the convenience of online support services offered by the platform.

Seamless Integration with Payroll: A significant number of users have commended WebClock for its flawless integration with payroll systems. They were able to export data without any issues, making it easier to manage employee records and streamline payroll processes. The overall quality of the system has been appreciated in terms of both functionality and sales discipline during implementation.

Issues with Clocking In and Out: Some users have experienced problems with the system failing to register their actions when clocking in or out.

Delays in Transferring New Hire Information: There have been reports of delays in transferring new hire information from the Engage system to the Web Clock system, resulting in a waiting time of almost two hours.

Difficulties Navigating Reporting Areas: Users have found it challenging to navigate the reporting areas, often having to go back and forth between screens to find specific information on a report.

Reviews

(1-1 of 1)
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Score 9 out of 10
Vetted Review
Verified User
Incentivized
We utilize ITCS-WebClock as our main timekeeping system. This product took the place of a phone based system and the employees at all of our satellite locations like this system much better
  • Provides alerts for missed punches
  • Allows EE to review and approve their timesheet
  • Easy to use reporting system
  • Less employee time spent trying to clock in
  • Less manager time spent in managing timesheets
MITC was our old phone based platform and ITCS is so much better.
When reviewing replacements, all options seemed to stack up to each other pretty equally.
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