Ivanti Unified Endpoint Manager

Decreased risk using patch management

Standardize image across the environment

macOS support and remote access is lacking

Better Security and compliance

Better end-user support

Faster time to patch

A more accurate inventory

Positive: improved inventory

Positive: improved device security and compliance

Negative: requires higher skilled engineers to effectively administer

Do much more with less

Consolidate products

Save time pulling repeat work in other products

Reporting for Executives

Positive impact: Windows 10 investment.

Less positive impact: Replaced a different Ivanti product that was suddenly NOT discontinued.

Quicker to upgrade OS, deploy patches and be responsive.

Ivanti is allowing us to accomplish more standardization and support as we centralize all IT functions and develop true global standards. Without Ivanti, we would have to use multiple tools and would not be as far along in our project as we currently are.

The biggest impact is that we have not been subject to any Ransomware attacks because of the patched devices.

Reduced number of onsite visits

Provides comprehensive software inventory lists for provisioning

Pro - Automation helps to drive down costs, software deployment and patching is far more efficient than manual installs.

Con - The amount of manpower it can take to deal with bugs or workaround solutions can be high. These are less tangible since it often happens without tracking the loss in time and productivity.

Able to keep system deployments up to date more easily.

Added a central point of troubleshooting and the ability to resolve problems more quickly.

Upgrades have been a headache and resulted in a lot of time spent investigating the unknown.

I think it's all been positive

In a college environment, the remote control access is very helpful in resolving issues w/o running around campus.

Very nice to push software to multiple devices at once.

Software portal is useful in allowing users to get what they need without the need for a tech.

Centralized IT - all in one solution that is better in some areas than traditional niche software applications. You'll probably still spend the same amount of time with users on the HD line, but you'll be able to reduce the amount of time it takes for auxiliary Help Desk tasks (ticketing, reporting, background deployment, etc.)

Cost - This is a negative of course ;) But at some point you can save some money if you ditch SCCM or your other CRM

Helps us to get exact information from the required devices.

Provides detailed information when monitoring logs.

Easy to use and to deploy.

Positive: a simple licensing module with cost saving in mind.

Positive: ease of training in product administration saves time and effort.

Positive: great customer support with very responsive and responsible staff.

Time saved with not having to do everything in person

Able to automate tasks and push to multiple PCs at once, rather than one at a time

Able to keep multiple versions of a software up in case there are more than one in an enviroment

Less IT resources needed for user management

Higher level of security

Faster enablement of new employees

I constantly utilize the fact that I can push out agent updates / changes at the push of a button

With a little bit of training and trial and error and you can customize your environment how ever you want/need.

It has helped speed the process of IT security and updates that otherwise would need to be manually installed. Saving time for the IT dept. to focus on other tasks.

Much improved security profile, due to increased ability to get all patches widely distributed.

Reduced remote support cost by reducing need for additional remote control tools

It is great it saves us so much time especially while we provide computers for newly hired staff.

It has had a positive impact by saving our IT staff time by allowing them to install software to a network computer, and it's easy for our admins to set up patching that needs to be done.

Saves us time by allowing our IT staff to remote into computers to troubleshoot issues with our employees.

It saves us time by not having to go to each computer or server one by one to patch.

The visibility into our devices, what they are doing, what is installed on them, etc., has been key. Has helped save us quite a bit in licensing and device replacement.

Endpoint Manager integrates with multiple Ivanti solutions within a unified management experience—reducing operational overhead, providing crucial data, and delivering quick ROI.