JDA Software Reviews

16 Ratings
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Score 7.6 out of 100

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Reviews (1-3 of 3)

Melinda Saternis | TrustRadius Reviewer
October 17, 2019

Gets the Job Done

Score 9 out of 10
Vetted Review
Verified User
Review Source

Pros and Cons

  • Attributes
  • Inventory searches
  • Building product information
  • The system itself could use some upgrades
  • There are often delays when moving throughout the system
  • If you're trying to do a large amount of things at one time, it can freeze
Read Melinda Saternis's full review
Anonymous | TrustRadius Reviewer
Score 8 out of 10
Vetted Review
Verified User
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Pros and Cons

  • Great customer facing implementation team.
  • Predictable and communicated improvement processes.
  • Constant roll out of new features with a strong SIG committee.
  • At times they appear strained on the development side of the house.
  • At times they are to slow at issue resolution even when higher priority, which can impede the business process.
  • Support team is across the pond so reactivity is at times less than expected.
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Dan Black | TrustRadius Reviewer
Score 9 out of 10
Vetted Review
Verified User
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Pros and Cons

  • JDA WMS is highly configurable to handle any of our customers' requirements. These configurations do not require customization work, rather setting up the system to allow for customer needs such as processing and reporting.
  • JDA WMS can handle high volumes of transactions well.
  • JDA WMS has a robust and great integration layer which allows for data transfer inbound and outbound from the system.
  • JDA WMS is a pricy solution compared to other WMS vendors. Perhaps they should offer "lighter" versions for smaller customers.
  • JDA acquired RedPrairie a few years ago, and in doing so, has lost some of their "small company" support and customer care.
  • Although integration and label printing are strong features of JDA WMS, they require expertise to set up. It would be nice if those aspects of the system were easier to manage.
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Feature Scorecard Summary

Custom alerts (1)
8
Scenario-based planning (1)
8
Resource optimization (2)
6.5
Supply forecasting (1)
8
Capacity estimation (2)
10.0
Employee allocation (1)
5
Supply network coordination (1)
6
Cost analysis (2)
9.0
Order fulfillment optimization (1)
9
Return services (1)
5
Purchase order tracking (1)
3
Pricing and product configurations generation (1)
8
Delivery planning (2)
8.5
Route optimization (1)
9
Shipping performance (1)
8
Fleet management (1)
7
Inventory storage (1)
9
Stock monitoring (1)
10
Inventory tracking (1)
10
Warehouse asset management (1)
8
Inventory and price forecasting (1)
8
Inventory stock optimization (1)
9
Pricing and promotion tracking (1)
6

About JDA Software

JDA Software Group headquartered in Scottsdale, Arizona offers their flagship JDA supply chain management (SCM) system. Presently the integrated SCM solution is billed as 'JDA eight,' a platform integrating over 30 different separable JDA applications to create an end-to-end supply chain solution.

JDA Software Technical Details

Operating Systems: Unspecified
Mobile Application:No