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LumenVox Call Progress Analysis (CPA)

LumenVox Call Progress Analysis (CPA)

Overview

What is LumenVox Call Progress Analysis (CPA)?

LumenVox CPA leverages LumenVox's speech recognition and tone-detection technology to distinguish machines from live humans and business from residence, empowering auto-dialers with precision in call-to-agent routing or message delivery. Meet Regulatory Compliance Standards: Call abandonment regulations prohibit agents…

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