TrustRadius Insights
Users have found that the software is highly effective in solving insurance and benefits management tasks. It simplifies the process of …
Overview
What is Maxwell Health?
Boston-based Maxwell Health offers their specialized benefits administration platform and marketplace for a shopping-like experience of plan selection and benefits enrollment.
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Pricing
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What is Maxwell Health?
Boston-based Maxwell Health offers their specialized benefits administration platform and marketplace for a shopping-like experience of plan selection and benefits enrollment.
Entry-level set up fee?
- No setup fee
Offerings
- Free Trial
- Free/Freemium Version
- Premium Consulting/Integration Services
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Product Demos
Maxwell Health App Explainer Video Product Demo for Webb Financial Group 628
YouTube
Maxwell Health Demo
YouTube
CP Benefits - Maxwell Health Demo
YouTube
Product Details
- About
- Tech Details
What is Maxwell Health?
Maxwell Health Technical Details
| Operating Systems | Unspecified |
|---|---|
| Mobile Application | No |
Comparisons
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Reviews and Ratings
(5)
Community Insights
TrustRadius Insights are summaries of user sentiment data from TrustRadius reviews and, when necessary, 3rd-party data sources. Have feedback on this content? Let us know!
- Business Problems Solved
- Pros
- Cons
- Recommendations
Users have found that the software is highly effective in solving insurance and benefits management tasks. It simplifies the process of open enrollment by providing a centralized platform where users can view and manage all employee benefits. This eliminates the need for paperwork and enables online submission of benefits to HR, saving valuable time and reducing administrative burden.
One key use case is managing healthcare benefits for a small number of employees with different levels of care and plans. The software streamlines this process, making it easier and less stressful during open enrollment. Employees can self-enroll in benefits using the software, which not only saves time but also empowers them to take control of their own healthcare needs.
Another major benefit is that it helps with insurance for employees, simplifying the process of entering new hires and making it easier to assist employees with their needs. It provides easier access to employee selections, making budgeting easier, and frees up HR staff to work on other projects during open enrollment.
Additionally, the software consolidates all benefits into one program, reducing manual and paper enrollments and processing. This allows for faster processing of benefits during open enrollment, resulting in greater efficiency for both HR teams and employees.
Moreover, the software's automation and compliance management features enable paperless HR processes and seamless onboarding of employees. It eliminates the need for manual data gathering, provides access to expanded benefit offerings, and makes it easier to complete a group census.
Furthermore, the software handles open enrollment with ease by presenting options to employees and automating the flow of premium information to payroll. Employees have access to detailed plan information and can manage tasks that previously required HR involvement. The software also provides a user-friendly dashboard for easy administration and accurate payroll deductions.
Lastly, this software creates unity and uniformity in benefits offered across the organization, minimizing confusion. It also stands out to brokers by offering a free online benefits administration system to clients.
Overall, this product has proven to be immensely valuable in simplifying insurance and benefits management tasks, streamlining open enrollment, and providing a user-friendly platform for employees to manage their benefits effectively.
Functionality and ease of use: Users find the functionality and ease of system use of Health fantastic. Health is intuitive and employee-friendly, making it easy for HR admins to navigate and use. Some users have mentioned that proper training makes Health fairly simple to use for HR admins, and it becomes foolproof when following a process for onboarding, qualifying events, and terminations.
Dashboard feature: Users like the dashboard feature that displays the number of people who haven't started, are in progress, and need approval. This feature provides a clear overview of the status of different tasks.
Ease of benefit administration: Health eases the process of managing health benefits, insurance, and reporting analytics, providing convenience and ease of use. The platform is easy to navigate for both employees and admins. Some users have mentioned that regular enhancements based on user feedback are appreciated. Integration with a lot of carriers is also seen as a positive aspect by users.
Difficulties with Payroll Integration: Some users have experienced difficulties integrating different payroll vendors, resulting in a manual process for updating payroll. This has caused inefficiencies and increased the risk of errors.
Software Interface Improvement Needed: Several users mentioned that the software interface could be improved to enhance user experience. They found it less intuitive and suggested making it more user-friendly and visually appealing.
Limited Integration with Payroll Vendors: Users expressed a desire for the software to integrate with more payroll vendors, increasing flexibility and options for managing payroll. They felt restricted by the limited choices available, which made it harder to align their existing processes with the software.
Based on user reviews, there are three common recommendations for Health. Firstly, users suggest inquiring about carrier integrations for EDI feeds and payroll compatibility, as this could enhance the platform's capability for integrating health benefits seamlessly. Secondly, users recommend considering the Marketplace for voluntary benefits and financial products as a useful addition to Health, providing users with a wider array of options to choose from. Thirdly, users recommend familiarizing oneself with the program and utilizing it fully. They found that Health offers great training and support, which can aid in maximizing the system's potential. Overall, users find Health helpful, especially for small to midsize companies. They believe it is the best system for coverage and EDI functions. However, users also suggest evaluating Health against other competitors before making a commitment.
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