Dayforce vs. Netchex

Dayforce has great customer support, and you can always count on them to get you the professional help you need. It is a great place to store all your personal data in a very secure manner by assigning different user roles. The only thing where I wouldn't see it appropriate is for very small-scale companies, less than 50 people.

Incentivized

I LOVE THE EASE OF THE TIMECLOCK AND PULLING INTO PAYROLL. PREVIOUSLY I HAD TIME CLOCK ON MY DMS AND PAYROLL THROUGH PAYCHEX. IT DIDNT INTEGRATE SO I HAD TO KEY IN EVERY SINGLE TIMESHEET....THIS IS SO MUCH EASIER. ONLY THING I DONT LIKE IS ONCE YOU START PAYROLL IF SOMEONE TIME HAS TO BE FIXED YOU HAVE TO DELETE AND START OVER. THE ONLY PROBLEM I HAVE HAD WHICH IS NOT A BIG PROBLEM.

Incentivized

• Payroll - it shows everything in real time and it runs quickly.
• People - Having all employee details from the offer letter to W2 information in the same spot.
• Dayforce Wallet: The on-demand feature is fully integrated with Timesheets and Payroll. What shows in one will be in the other.

• My Netchex Service Team is very responsive and friendly. They are willing and able to spend the amount of time needed on one call to troubleshoot most problems or answer questions.
• Their recent updates to the employee dashboard have been well-received by our seasonal team. Employees are able to quickly find what they are looking for which has minimized the amount of requests that my team receives regarding questions on pay or updating personal information.
• Online W-2 forms have been a game-changer for us since moving to Netchex. Our staff tend to move around a lot and most do not get the mailed copy of their W-2. The electronic consent has saved me hours and hours of time.

Incentivized

• In payroll, there are sometimes issues with calculating pay when people’s rates change mid-pay period
• Would love to see an option to assist with building SQL or XML statements in the future (maybe co-pilot AI?)
• Would love an easy way to store pre-hire documents with candidates that syncs over to their HR profile when hired

Incentivized

• Support needs to be available more times than just normal business hours.
• Tax support is basically non-existent. This seems that it should be TOP NOTCH.
• Some of the functionality of the Netchex program could be tweaked. It is not a keyboard friendly program at all. Must mouse your way through. When the program times out, it takes 2 to 3 screens before it really logs you out.
• When submitting from Netchex to Dealertrack, it would be nice to show the payroll # or payroll date that has been submitted. Currently once you hit submit, the screen reverts back to the last successful payroll submit. This process is just a bit confusing, especially for new users.

We are highly invested in Ceridian's Dayforce product. It give us the flexibility and scaling that our growing company needs. Its potential reaches beyond the basic HR functions to the decision making that our Management Team needs. Ceridian is always innovating the employee and employee experiences to offer cutting edge options.

Incentivized

Easy to work with.

I give Dayforce a 10 because it was easy to integrate into our network since it was cloud-based. It is also user friendly and easy to maneuver around the web site. We were able to integrate three separate applications into just one site which made it easier for employees to access the tools they need

Incentivized

Very user friendly and great interface.

Incentivized

Dayforce's high availability ensures that our HR processes are supported around the clock, which is critical for a global organization like ours. The platform is cloud-based, offering reliable access from any location at any time, allowing our employees, managers, and HR teams to stay connected regardless of time zones or geographic locations. This level of availability ensures that payroll processing, employee self-service, and real-time data access continue uninterrupted, even during peak periods or unforeseen disruptions. The system’s robust infrastructure minimizes downtime, which is vital for operations that span multiple regions. Additionally, having a centralized platform that’s always available helps keep our teams aligned, ensures compliance, and facilitates timely decision-making across all our locations.

Incentivized

We haven't noticed any slow-down due to the integration of Dayforce WFM with our Ceridian HPL products (HRIS and Payroll). The new HTML view of the timesheets don't load as quickly as the old Silverlight view - however, we have gotten used to the change.

This is dependent on what type of support that is needed. Ceridian has opportunities to make improvements relating to support on the global/UK side. I find it challenging to get problems solved quickly with our UK Native payroll. The US side is different. We tend to get our issues resolved quickly when we encouter issues on the US side.

Incentivized

The first line CE team is phenomenal. They are helpful, friendly, and knowledgeable. We have had less luck with the responsiveness of the tax department. However, their response time has improved drastically over the past year.

Incentivized

This training was at insights, it was great once we have been on the system for a while so it makes sense.

The courses are very interactive and informative. There are classes for every topic, which allows you to make the most of the system. There are also some "go at your own pace" course which is a great option for a busy schedule.

Incentivized

Have a strong internal team. Communicate with your implementation team - they are there to make it work for you. Take the time to really think about how you want the system to work for you - in some cases, you may need to rethink your own business practices to see if you are working harder when the system could do it for you

Incentivized

Implementation took some time but was pretty much error free.

Having Payroll, HR, Time, and Benefits all in a single application with Dayforce has significantly improved efficiency and accuracy. Unlike other solutions with third-party integrations, Dayforce eliminates data silos, reduces errors, and saves time by streamlining processes, providing a more cohesive and user-friendly experience. Dayforce also had a competitive price point versus competitors

Incentivized

Netchex is much more user-friendly and much more of a robust payroll system. Netchex also takes care of everything regarding employees and their entire time with the company, but GP is much more limited.

Overall, we are extremely happy with the Dayforce WFM module. Our biggest pain point is concerning the twice annual software upgrades - which is the only reason I haven't rated them as a '10'. Because every customer is configured differently, the upgrades can sometimes have adverse effects on our current configured policies/rules. And although they roll-out the upgraded version in a test environment several weeks before go-live, not all testing is accurate in that environment. Some issues do not present themselves until you are working with live punches.

• Easy to integrate to SAP Fiori an BlueWorx
• The efficiency within Ceridian DayForce has allowed our payroll department of only 2.5 FTE handle paying ~3,000 employees.
• Easily handles the differences and nuances in our multiple bargaining agreements. Everything from different pay schedules and unique rates/bonuses for some of the most detailed/granular CBA details.

Incentivized

• Associates can easily access their data and make changes to things like their address and direct deposit, saving manager time to focus on more critical tasks within the organization
• NetRecruitier has one site that can be posted to multiple job boards with one applicant tracking system
• Electronic Onboarding allows us to get information out to the new employee so we can start with expectations on their first day and they know what to expect.