Phorest

Users have praised Phorest for its amazing customer service and ongoing support. The software is highly recommended for its fantastic features and ease of use. Phorest is a complete management software that works smoothly without any bugs or crashes. The social media integration and built-in email campaigns are highly appreciated by users. Phorest's support team is always available and provides prompt assistance. The software is a powerful tool for managing appointments, running reports, and growing businesses in the beauty industry. Phorest's customer service is patient, understanding, and trustworthy, making it easy for users to navigate and use the software.

While users have had positive experiences with Phorest, they have also requested improvements such as bringing the receipt reprint option to the appointment builder page and providing overtime calculation in clock-in and clock-out reports. There is also a need for the option to break financial monthly reports into days for easier reconciliation with other accounting software. Users have suggested that the user voice platform could be improved by screening and organizing suggestions based on priority instead of votes.

Some users had initial concerns about the sales representative's friendliness and lack of detailed answers, but the technician who provided on-site support was praised for being friendly, helpful, and going above and beyond to assist. However, some users have experienced problems with stylist booking and payroll. Additionally, the software does not sync with social media or selling platforms, making the online store feature useless.

On the positive side, Phorest has been beneficial for keeping track of appointments, scheduling, and financial tools. Users have found it to save time and improve efficiency in salon operations. Marketing tools such as text and email promotions have been helpful in driving business growth. The software offers accurate reporting, inventory management, ordering capabilities, client engagement features like client notes, appointment reminders, loyalty programs, as well as an online reputation manager feature for tracking and responding to reviews.

Overall, users appreciate the professionalism and accuracy of Phorest's software, with the company being praised for their innovation and ideas for business growth. The appointment booking feature has been essential in easily scheduling and managing appointments, attracting new clients through positive Facebook reviews. Users have also enjoyed the option to post feedback directly to social media platforms to showcase their business and engage with customers. The level of customer service received has been exceptional, with prompt resolution of any issues and clear communication throughout. Phorest's user-friendly and modern software, along with their dedication to helping business owners, has made it a recommended tool among salon owners for managing schedules, storing client information, and improving customer communication. Phorest has been described as a valuable tool for businesses, helping them streamline operations and enhance their online presence.

In addition to managing appointments and client information, the software provides insights through weekly reports, helping salon owners make data-driven decisions. The marketing tools in Phorest, such as automated review requests from clients and easy storage of client notes and contact details, have been highly appreciated by users. By leveraging these features, businesses are able to improve their client engagement and retention rates.

Phorest's inventory management and ordering capabilities have also been beneficial for salon owners. The software offers accurate reporting on stock levels, allowing users to efficiently track inventory and place orders when necessary. This feature helps businesses avoid stockouts and maintain smooth operations.

One aspect of Phorest that users have particularly praised is its online reputation manager feature. With this tool, salon owners can keep track of reviews from various platforms and promptly respond to client feedback. This not only shows a high level of professionalism but also allows businesses to address any concerns or issues raised by clients in a timely manner.

Overall, Phorest has proven to be a valuable asset for salons in managing their day-to-day operations and driving business growth. Its user-friendly interface, mobile application, and robust support system have made it an ideal choice for salon owners looking to optimize their scheduling processes, store client information securely, and enhance customer communication. With features designed specifically for the beauty industry and a commitment to ongoing innovation, Phorest empowers salon owners to navigate the challenges of running a successful salon while staying ahead in an increasingly competitive market.