Niche Private Media Channel (discontinued)

Niche customer support is second to none. They are always there when we need help

The high quality video streaming is accessable world wide without the need to download software. Which is very important in our industry.

The ability to combine video with attachments and secure encryption sets Niche apart.

Niche could add a more comprehensive online tutorial.

The Niche Web RTC program is amazing but it would be great if they had an app that would allow mobile devices to also connect even if they dont have chrome

It would be great if Niche could add a less comprehensive platform only for healthcare applications

Security, and workflow options to review and approve.

Videos can not be downloaded by download manager plugins.

Access Controls - You can set the controls for individuals or groups. Controls such as who can view, when one can view, and from where they can view and how many times they can view.

The help guide and documentation is minimal. Each feature needs a guide and step-by-step instructions,

UX can be better with tool tips and next steps.

Self-instructed videos are missing.

I can check viewership analytics by user; timestamps are a little bit screwed but overall I use date stamps and content title.

Once understood, the Adobe Flash Media Live Encoder, is pretty straight forward to use it.

Best of all, it is private.

It used to be a con: Linux integration; but as I checked with tech support I learned I can use Open Broadcaster from Linux

I was wondering how secure Adobe Flash Media Live Encoder is, but I was clarified when a broadcast is active, just one can be active, and that's the reason I have to create a Live Event each time I Broadcast. And again, as channel is private, the security is improved.

To get time stamps right in viewership analytics, time stamps appear to be delayed by 6 hours (I am -6 hours from UTC)

Improve comments section to reflect actual dates, it says "about a year ago" when it is November 2015 (last month).

Niche Video Media offers great support. If there is ever a problem, that problem is addressed quickly.

The top management at Niche Video Media always offers to be standing by when an event to be live broadcasted is scheduled.

Niche Video Media will do more than most other companies will do. For example, this company custom designed a video player with my desired length and width and they took the full-screen button off of the player.

More analytical information on the viewers.

White label chat that is embedded along with the video player.

More options to customize the length and width of the player for videos on demand.

Answer the telephone and provide technical support very readily. Stay on the line to make sure your problem is solved.

Hosting with user payment ability to be handled by their site or my site. Don't have to have different companies for payment and hosting.

Affordable for small business.

Ability to organize content in multiple ways. Works well for educational model.

Allows my own branding. There branding is fairly transparent.

Demo on the website was difficult to see.

Need another pricing model in-between the business and premium.

Multiple language sub-titling and voiceover.

Easy embedding of the video in our external web page.

Global delivery in high and low bandwidth environments without buffering.

Secure environment for our sensitive customers to view and keep all sorts of information about a property.

Ability to share live property showings around the globe. I video from my iPad, the customer in Asia sees the house and hears my commentary as I walk around.

The Real Time Conferencing feature is a little difficult to use.

Screen Sharing only works in a limited browser set.

Customization

Speed of service

Quality of service

Branding

User interface

Modernization

Secure video hosting

Stable video hosting

Fast video hosting

Multi language support

Subscription models

Ease of use--the platform offers a robust selections of features to support a variety of users, and once navigation is clear, utilization of these tools is simple and efficient.

Robust features--we were attracted to Private Media Channel due to the long list of features contained in the platform that saved us from having to build additional features in our website and patch into/out of their site. Such as? 1) money-wall, which facilitates payments outside the platform directly between our company and merchant service, avoiding PMC's involvement; 2) personalization of function drivers to adapt to users business, so we are operating a 'school' and have 'students & faculty.' 3) Easy customized video sorting, capacity to combine multiple videos into a single title selection, and supporting page for each video; 4) good payment code definitions and flexible price adjustment tools.

Security of content--selling proprietary content, my team was very concerned about maintaining our content at a time when it's difficult to secure anything online. The Private Media Channel team thoroughly explained their protocol and convinced our group about the security of their site, in theory and practice.

We are a small, upstart company with few people doing many functions, so it's always desirable to jump into every task a running pace. Some of the strongest features of this site--why we love them--also spells out lots of functions/routines to learn when starting up in the platform. Without a large team, it fell to me to meticulously go through page by page and learn how to do everything. Given there's a lot to learn (and I HATE reading manuals), an improvement ahead I'd suggest is a more robust set of instructions/explanations tied to the different function bays and tools. To Private Media Channel's credit, the team was very patient with me through 2-3 conference calls with my many questions, and got me up to speed quickly.

No complaint, but one feature I want that most users probably don't need is a small change on registration page--I have 40+ pages on my site that contain inbound links to Private Media Channel and for repeat clients, an "already registered" click at top of page would offer that option without scrolling to bottom.

A second feature I'd like to have someday, probably not needed by other clients, is an automated way to limit access to someone licensing our content for a particular designated duration. So if someone purchased a license in a particular price code, part of the code would allow me to close access after a designed number of days.

Customer service is great!

They work with you one on one to address all your needs

They are able to support you at your live show with any problems or questions that may arise

Support for more encoders, even though we haven't had any issues

Perhaps, to add online switching capabilities?

Online signup platform with payment options to allow viewers to purchase live streaming sessions

The ability to store large data files and videos in a secure location outside of the company server is a major benefit for us.

The ability to manage who can add, view and edit content is beneficial especially when collaborating outside the organization.

The customer service has been outstanding and issues are always resolved in a timely fashion and brought to conclusion.

When editing a document the ability to "check it out" would be helpful so we don't have multiple versions floating around.

A backup of the videos would be helpful in the even that they are lost.