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Rain Retail Software

Rain Retail Software


What is Rain Retail Software?

Rain Retail, headquartered in Springville, offers their omnichannel retail management and Point of Sale software that allows you to track rentals, manage inventory, use text message marketing, and use social media to market your business.

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Rain Retail has become a valuable tool for businesses looking to consolidate their ecommerce and POS systems into one streamlined …
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What is Rain Retail Software?

Rain Retail, headquartered in Springville, offers their omnichannel retail management and Point of Sale software that allows you to track rentals, manage inventory, use text message marketing, and use social media to market your business.

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  • Free/Freemium Version
  • Premium Consulting/Integration Services

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Product Details

What is Rain Retail Software?

Rain is a cloud-based retail point-of-sale and website system. With Rain, inventory is kept up-to-date with what is sold online and in the store. Its interface allows users to manage customers, loyalty, classes, equipment repairs, purchase orders, reports, calendar events, and Quickbooks integration. Rain's marketing suite helps keep retailers in close contact with customers through email marketing and text message marketing. Rain's customers receive unlimited support.

Rain Retail Software Features

  • Supported: Inventory management & ordering
  • Supported: Customer and loyalty tracking
  • Supported: Reporting
  • Supported: Website inventory always in sync with POS
  • Supported: Marketing Tool ( Automated emails, text messaging and reviews)
  • Supported: Vendor Integrations
  • Supported: Contract Management
  • Supported: Catalog Management
  • Supported: Work Orders
  • Supported: Class Management
  • Supported: Invoicing
  • Supported: Consignment

Rain Retail Software Screenshots

Screenshot of Real time reportsScreenshot of Point of SaleScreenshot of Modern Website DesignScreenshot of Automated marketing ToolsScreenshot of Rain Payments

Rain Retail Software Videos

Best Retail Point of Sale Software POS | Automated Marketing
Retail POS (point of sale) Software: Customer success stories

Rain Retail Software Competitors

Rain Retail Software Technical Details

Deployment TypesSoftware as a Service (SaaS), Cloud, or Web-Based
Operating SystemsUnspecified
Mobile ApplicationApple iOS, Android, Windows Phone, Mobile Web
Supported CountriesUnited States, Canada, Australia
Supported LanguagesEnglish

Rain Retail Software Customer Size Distribution

Small Businesses (1-50 employees)99%
Mid-Size Companies (51-500 employees)1%
Enterprises (more than 500 employees)0%
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Reviews and Ratings


Community Insights

TrustRadius Insights are summaries of user sentiment data from TrustRadius reviews and, when necessary, 3rd-party data sources. Have feedback on this content? Let us know!

Rain Retail has become a valuable tool for businesses looking to consolidate their ecommerce and POS systems into one streamlined platform. Users have found that the integration of these two systems makes it significantly easier to manage their business. In addition, the Classes module provided by Rain Retail allows businesses to keep track of class lists and materials, while also enabling automated communication with students. This feature has been highly praised by users who appreciate the convenience and efficiency it brings to their operations.

Another key benefit of Rain Retail is its seamless integration with credit card processing. Users have expressed their satisfaction with the ability to link their POS system with their preferred credit card processor, which makes transactions smoother and more convenient for both employees and customers. Moreover, Rain Retail simplifies tasks like uploading pictures and creating purchase orders, saving users time and effort compared to other platforms. The availability of templates also ensures that users can easily create professional-looking websites, further enhancing their online presence.

Users highly value Rain Retail's loyalty program as it provides an effective way to manage their customer base. The program allows businesses to reward loyal customers and nurture customer relationships, ultimately driving repeat purchases and increasing customer retention. Additionally, users appreciate the exceptional customer service provided by Rain Retail. The support team is readily available to assist users with any issues that may arise, giving them peace of mind and confidence in using the platform.

One notable advantage of Rain Retail is its ability to handle technical aspects such as website management, security, and updates. This frees up valuable time for users, allowing them to focus on growing their business rather than dealing with technical details. Furthermore, Rain Retail seamlessly integrates with distributors' products, automatically providing product descriptions and images. This not only saves users time but also ensures accurate and up-to-date product information on their websites.

For businesses with multiple sales platforms, Rain Retail offers a centralized system for managing inventory and sales. Users have found this particularly beneficial as it eliminates the need for separate databases and streamlines operations. The integration of the web store website with Rain Retail has also proven effective in attracting local customers and gaining online exposure in markets they wouldn't normally reach.

Rain Retail's cloud-based nature is highly valued by users as it allows them to run their POS system from anywhere, even during power outages. This ensures continuity of operations and keeps businesses running smoothly. Moreover, the integration of Rain Retail with other databases has been beneficial for businesses seeking to establish interfaces. The level of integration and cross-linking of screens provided by Rain Retail has been praised by users, along with the ability to have unlimited users without special networking requirements. This ensures that businesses can easily scale their operations and accommodate the needs of their growing teams.

Rain Retail has been commended for its smooth operation at the front counter, eliminating the need for multiple databases and creating a better overall customer experience. Users have found that the integration of their storefront and online POS system inventories through Rain Retail saves them time and streamlines their operations. They can easily update their website and track customer history, providing personalized experiences and efficient service.

Another key benefit of Rain Retail is its ability to draw in local customers effectively through the web store website. Businesses have reported gaining online exposure to markets they wouldn't normally reach, expanding their customer base and driving sales. Additionally, users appreciate that Rain Retail takes care of technical aspects like website management, security, and updates, allowing them to focus on running their business instead.

Furthermore, Rain Retail's inventory tracking capabilities have been highly valued by users. The platform provides accurate real-time information about stock levels, making it easier for businesses to manage their inventory efficiently. This helps prevent stockouts, reduces overstocking, and ensures that products are readily available for purchase.

Users have found Rain Retail especially beneficial for businesses with multiple sales platforms. The centralized system offered by Rain Retail allows them to manage inventory and sales seamlessly across different channels. This integrated approach not only saves time but also provides a comprehensive view of their operations, enabling better decision-making and improved efficiency.

Lastly, Rain Retail's website integration feature has proven valuable for both pre-shoppers and store employees. Pre-shoppers can easily show store employees their desired items from the website, simplifying the shopping process and enhancing customer satisfaction. This seamless integration between online and in-store experiences fosters a cohesive shopping journey for customers.

Overall, Rain Retail has gained recognition among its users for its ability to consolidate ecommerce and POS systems into one streamlined platform. Whether it's managing class lists, handling credit card processing, simplifying tasks, managing customer loyalty, or streamlining inventory and sales across multiple platforms, Rain Retail provides a comprehensive solution that makes running a business more efficient and seamless.

Intuitive and Easy-to-Use System: Users have consistently praised Rain for its intuitiveness and ease of use. Many reviewers have mentioned that the system is user-friendly and has a simple interface, making it easy to navigate and understand. Some users feel that this aspect of Rain has greatly improved their day-to-day business operations.

Responsive Customer Support: The customer support provided by Rain has received high praise from users. Several reviewers have mentioned that they appreciate the quick response they receive when they have questions or issues. Users find comfort in knowing that someone will always be available to assist them, and they value the knowledgeable support they receive whenever they need it.

Ongoing Development of Tools: Users highly regard Rain's commitment to ongoing development and improvement. Many reviewers have expressed their appreciation for the continuous release of new tools designed to help manage different aspects of their businesses, such as classes, kits, and ecommerce. This dedication from Rain contributes to users' satisfaction with the software as it demonstrates a proactive approach towards meeting their evolving needs.

Difficult Access to Information: Some users have found it challenging to access information in one place and have expressed frustration with the need to search for information in multiple places. They suggest that Rain should provide all relevant information on the screen.

Weak Reporting Feature: Several users have criticized Rain's reporting feature, comparing it unfavorably to their previous experience with Lightspeed. They feel that the reporting feature is weak and not as robust as they would like.

Lack of Customization Options: A number of users have mentioned that they wished for more customization options, particularly when it comes to designs. They had to seek outside help for a new design and felt that Rain could improve by providing more flexibility in this area.

Users commonly recommend Rain Retail as a suitable solution for a simple POS system, citing its ease of use and functionality. They appreciate its ability to streamline and manage transactions efficiently.

Another frequent recommendation is for Rain Retail's capability to translate point-of-sale (POS) inventory seamlessly to an online website. Users have found this feature helpful in keeping their inventory up-to-date across various sales channels.

Some users suggest waiting a few more months before signing up with Rain Retail. They believe that the software could benefit from additional features and improvements, particularly in commission management functionality. This recommendation aims to ensure that potential customers have access to a more comprehensive set of tools that meet their specific needs before committing to the platform.

Attribute Ratings


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Score 10 out of 10
Vetted Review
Verified User
We use Rain Point of Sale as a modern web-based solution to integrate virtually all of the computing needs we have as a music retail store. Lesson payments (lesson scheduling and billing with auto pay is in development as of now, June 2018), Rent-to-Own with auto pay, Automated purchasing lists, Receiving with serial number tracking, Location transfers with serial tracking, Web Site with Web-store, Automated marketing features, and very helpful is the Repairs section. Add the work and the price to the repair entry and one click sends the repair customer a text message that the instrument is ready to pick up!

The only activities we do outside of Rain Point of Sale are certain back-office tasks like using QB online as a general ledger for paying vendors and utilities and using QB online to produce estimates and invoices for school deals needing a PO paperwork trail. Everything at the front counter is very smoothly run through Rain. The level of integration and the cross-linking of screens combined with no limitation on how many users or any need for special networking requirements are huge advantages over the industry standard AIMsi software we migrated from. Eliminating the customer query "I should be in there" when you are running several databases that aren't integrated makes a much better impression on your customers and raises the likelihood of creating loyal repeat customers. We love having pre-shoppers show up to our stores with an item listed on our website pulled up on their device to show us what they are interested in!
  • Integration. One customer list. One product item list. One inventory count. POS and website store that function in real time with each other.
  • Responsiveness. New features and tweaks to the user interface are actually constantly being developed based on our feedback and requests.
  • Multiple location support. We have two stores and many of the other platforms we shopped didn't have good solutions for that. Rain lets us have a combined product database with different reorder preferences. Also, a new update to the system made transferring serial numbered products even easier.
  • Reorder amount preset options could more sophisticated. I'd like to see the option to automatically "round up" the preset reorder qty up to 10 or 12 or 6, etc. This was possible previously but they added other options that changed the automated reorder suggestion to the difference between your current count the ideal count you have set for each product. This is good for some items, but not for others. Guitar strings come in a box of 12, but sheet music can be any number. And then some items we purchase in a box and then sell individually. Rain does allow for that in the purchase order automated reorder quantity. Mostly, I change each reorder quantity as I am copying and pasting the product codes into the vendor's website. Not huge deal breaker. And I believe they will eventually add more options like I want to see.
  • You do need the internet to do business. So in case of a localized broadband outage you can use your mobile device as a hot spot.
If you are doing all the different streams of business music stores or similar small businesses would have Rain Point of Sale is a great solution. If your store is more similar to a gift shop or cafe it may be too much for your needs.
  • We did not have any type of web-store before starting up with Rain Point of Sale so adding that online presence has helped us bring first-time customers into the store
  • We have had one or two bad deals happen because of the site - so watch out for scammers using temporary office space with a fake business as the ship to address. Not Rain's fault, just part of doing business online.
We migrated from a less integrated situation of running ShopKeep for a POS system and the AIMsi as a billing solution. This created a lot of extra steps for a large percentage of tasks. AIMsi is just to hard to work with and it is very difficult to use it efficiently across multiple locations since tri-tech wants to license how many computers you can use it on and so on. ShopKeep works well but we wanted ti move on to something a tiny bit more sophisticated for tracking repairs and replacing some of the billing functions of AIMsi, and we wanted to have a web store finally. ShopKeep doesn't go past being an easy to train on POS system with inventory tracking.
Customer Service, Purchasing and Receiving, Website Editing, and Repair Technician
Most support is on the RAIN end since all you need is the internet and your favorite web browser. But one tech minded employee in your company to train everyone and make deployment decisions is needed.
  • Website platform
  • Inventory Tracking
  • Repair Tracking
  • Rent to Own Administration
  • Purchasing aid
  • Special orders
  • Layaways
  • Private Lesson administration is in development and we will be using it soon
We are very pleased with the service
  • Product Features
  • Product Usability
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