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It does the job, could be less expensive, not a must have.
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| Feature | Free Version | Paid Version |
|---|---|---|
| Available | Available | |
| Forum/Community | Available | Available |
| FAQ/Knowledgebase | Available | Available |
| Social Media | Available | Available |
| Video Tutorials / Webinar | Available | Available |
| Phone | Unavailable | Available |
It does the job, could be less expensive, not a must have.
We chose Salesloft because it delivers real, measurable value without the unnecessary gimmicks often found in other platforms. Its clean
Did not have an ROI for our business in terms of monetary value or time consraints as we already had acess to salesforce and can use it for

organization strategy and/or customer engagement. Allows the BDR to focus on their value add - engaging directly with the prospect - and minimizes administrative
in Person and Analytics page. Live Website Tracking, I just can't see the value added.
best in breed (i.e. the call recording isnt as strong as Gong) but for the price (included) it works well.
quarterly sync with their team where they continue to help us find more value in Salesloft.
Very expensive The reports and metrics can be more simplified There are not more improvements
Cheaper than our previous platform Much less clutter in our prospect lists … Hubspot to Salesforce for a more sales-focused platform and possibly the price.
Drift is a cheaper option than other products reviewed. We liked their chat box integration

your leads and new leads, to make it fully functional, it has a very affordable value so that it can be used in all companies, it will not affect their economic
[treatment] following information through the Drift structure/bot. It is cost effective platform.
Pricing--They are priced way higher than their competitors. Pricing can be improved to make it more affordable for small and medium-sized … work to make it more lucrative for customers and make them aware of the value that these features can add. Automated Mails of Chat Transcript not possible--If … play, and user-friendly i…

High Pricing More integrations can do wonders Multilingual support
with the automations and providing what we needed. We also appreciated the price tag of this tool compared to others.
supplied all we needed at this point in our business. Functionality and pricing were the key drivers in our decision to move forward with Drift.
find Salesloft and Outreach to fit into the same category. Groove is the "cheap" or "beginners" option.
much more for us to learn, even scratching the surface we can all see the value that SalesLoft brings to our org.
SalesLoft was similarly featured and cost-effective, while having one of the best UXes. Outreach appeared clunky and
prospects. I can't think of a scenario where a Sales team wouldn't find value. … really the only vendor that had all the features we were looking for at the price.
similar to Otreach, but I like the interface in SalesLoft better and the price-point is a bit lower, or was at the time we purchased at least.
Engagement tools and found the SalesLoft team much more flexible from both a pricing and partnership perspective.
our mistakes. SalesLoft has solved these issues and continues to provide value on a daily basis.
Pricing, Support, Flexibility, Responsiveness
Need insights about customer personality type (i.e. Crystal) - really valued this when Salesloft had it.