In my opinion, Avoid - don't use waste of time and money. I think they have horrible customer support.
I suggest you do not use them as a brokerage for your agents. In my experience, the system is very difficult to use. The checklist items …
Overview
What is SkySlope?
SkySlope, from the company of the same name in Sacramento, is a real estate software application designed to streamlines the transaction process, enabling brokers to focus on growing their business.
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Elite Class Property Management & Real Estate Company (Real Estate, 1-10 employees)
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What is SkySlope?
SkySlope, from the company of the same name in Sacramento, is a real estate software application designed to streamlines the transaction process, enabling brokers to focus on growing their business.
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What is Brokermint?
Brokermint is a real estate back office platform focused on ease of use.The product can be integrated withyour MLS and CRM to streamline all listings, transactions, and contacts for your business in one system.Brokermint provides agents, office administrators, and brokers true visibility into each…
What is Dotloop?
Dotloop is presented by the vendor as an all-in-one real estate transaction management solution that gives brokers and teams full visibility into their business and empowers agents to close deals. It is now a property of Zillow (acquired 2015).
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ABOUT US
SkySlope is the industry-leading standard for Digital Transacti...
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Community Insights
TrustRadius Insights are summaries of user sentiment data from TrustRadius reviews and, when necessary, 3rd-party data sources. Have feedback on this content? Let us know!
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Skyslope is a software that offers a comprehensive solution for real estate deal management, combining CRM, document signature, and cloud-based features. Users find it convenient to have all their transactions organized by closing dates, making it easy to access upcoming ones quickly. The software serves as a simple checklist, ensuring that documents are in the right place and easily accessible. Skyslope simplifies the process of keeping documents organized and ready for submission, eliminating the need for physical paperwork. Users appreciate the accessibility of files and the ability to answer client questions on the spot. Skyslope has helped users become better agents by providing easy access to documents and ensuring deadlines are not missed. Additionally, the software streamlines compliance and document signing processes, reducing the need for in-person meetings. With Skyslope, realtors can work completely mobile, accessing files from anywhere, which saves time and increases productivity in the field.
Users highly recommend Skyslope for its comprehensive transaction management and ease of use. They suggest taking full advantage of the software's extensive tutorials and customizable preferences to optimize its capabilities. Furthermore, users emphasize the value of Skyslope's email feature in saving communications and ensuring compliance with industry regulations. Additionally, they advise maintaining patience during document opening and splitting times. Overall, Skyslope receives praise for its user-friendly interface, helpful support staff, and constant improvements that make real estate transaction management a breeze.
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May 21, 2024
In my opinion, Avoid - don't use waste of time and money. I think they have horrible customer support.
Score 1 out of 10
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I suggest you do not use them as a brokerage for your agents. In my experience, the system is very difficult to use. The checklist items they use are CA based, but, in my experience, they tell you the checklists are for your state. We have not been able to use our accounts since 9/26/23 in the full intended and promised service use. We have had to use other methods. In our experience, when we requested to cancel under our right for breach of contract (failure to provide service as it is intended and paid for use) they argued and fought us. We revoked their right to use our cards until a resolution was found - but, in my opinion, they don't care they'll do whatever they want. In my opinion, they do not seek to find resolutions if a dispute is brought to their attention. I think they'd rather ignore the dispute. In my opinion, customer support is non-existent unless you are adding on more services and giving them more money. In my opinion, they do not setup your accounts properly from day one and do not care to. We were told we were getting into a monthly agreement with the right to cancel with a term of up to 12-months. In our experience, they ended up messing up our entire contract. An ambassador tried to tell me an effective date - as outlined in our contract - was not actually an effective date. She tried to tell us the effective date was just when we signed and then the contract started on a random subscription licensing date she picked off the form - which that date was also incorrect - subscription and licensing also started on the "effective date of 9-26-23" as per the contract, but I believe she seems to think effective date means nothing. I am very aware that it is common contract knowledge that an effective date is a start date for a contract... We won't be using them again and will advise others to stay away from them. I think they are mediocre at best - customer support is slim to none. In my opinion, the ambassadors try to save the company a dollar but end up costing them thousands. We were intending to continue to use their TC services after we canceled the SkySlope and books services, but after the ambassador showed us they didn't actually care for us, our needs, our service, and, in my opinion, lied about the effective date not being the effective date - we won't be using them at all.
- In our experience, we can't use the system at all as it is overcomplicated
- In our experience, our accounts were never setup correctly from day 1
- In my opinion, waste of energy, time, and money.
September 06, 2020
Great value and features
This software is being used by our entire organization. It has helped the company become paperless in our record-keeping while bundling a digital software service that we all need. Our agents can keep documents organized, it makes document review easy, helps manage forms, contact info for clients, manage tasks, and archive old documents.
- The checklists are very good. The manager can outline exact expectations and users get clarity on those expectations.
- Their digital signature software is very good. I have used several others and it is every bit as good as others and is included in the cost of the software saving all of my agents money.
- The archive functionality is very good as well. It makes it easy to get old files out of the main dashboard, while making retrieving them just as easy
- Their customer service is AMAZING. They always give a quick answer, they are always available and courteous, can't say enough positive about this.
- Their task manager is not good at all. It is clunky and not very intuitive. In principle, I like the ability to assign tasks to new transactions, but overall this functionality lacks.
- If a file is created, it canNOT be deleted. This is very annoying in the case of accidental file creation; it jumbles the archive. Seems like a very easy thing to implement, but support said there isn't currently a way.
- The quick audit function is great when files are new, but it is not available for completed files to do the final review. Again an easy implement you would think, but not having this makes reviewing files in the final stages very clunky. It takes forever. Support gave me a workaround, so that helps.
- Saved me (the broker/owner) enormous amounts of time
- Saved our transaction coordinator enormous amounts of time
- Given our agents clear objectives and a software bundle that is valuable to them
SkySlope just has a lot more functionality over this software. All three have a comparable digital signature and templating capabilities. but SkySlope has many additional purposes. I have not found another software like it. Other software I demo-ed was not even close, so SkySlope seems to have the market cornered, but I haven't evaluated again for a couple of years.