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Statflo has helped businesses improve their customer outreach processes and enhance customer support by directly communicating with …
Overview
What is Statflo?
Statflo is a one-to-one business text messaging platform designed for customer-facing teams that allows personalized engagement and two-way conversations over SMS, Facebook Messenger, WhatsApp, etc. The software has a well-rounded suite of sales tools and CRM databases to enable its users to seamlessly...
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What is Statflo?
Statflo is a 1:1 outreach solution for retail and regulated industries who care about TCPA, CCPA, CASL, and GDPR compliance. Start one-to-one conversations with customers: Empower front-line to message customers and engage in two-way dialogue Target the right…
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What is Ticker?
Communications Platform as a Service that integrate channels as WhatsApp Business API, Messenger, Instagram and more. Ideally for business of customer support, marketing and sales. Companies can automate process to personalize communications with their customers through API o webservices. Currently…
What is ShoutOUT?
ShoutOUT is a business texting tool to send personalized SMS campaigns, with advanced personalization and segmentation features. Users can send: personalized alertspromotionsremindersshort linksmarketing / promotional campaignscustomer feedback collectioncustomer updatesconversational messagingteam…
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Product Details
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- Integrations
- Competitors
- Tech Details
What is Statflo?
Statflo is a one-to-one business text messaging platform designed for customer-facing teams that allows personalized engagement and two-way conversations over SMS, Facebook Messenger, WhatsApp, etc. The software has a well-rounded suite of sales tools and CRM databases to enable its users to seamlessly engage with their customers within the same platform. With automated compliance rules and targeted outreach campaigns, Statflo enables companies to cultivate loyal customers while safely managing compliance risks.
With deep integration capabilities to CRM systems and data platforms, businesses can harness real-time relevant data on each stage of the customer lifecycle to build more effective advertising campaigns aimed at engaging customers personally. Additionally, rich sendable content such as images or videos can be embedded in messages increasing brand awareness even further. Finally,powerful APIs connect directly into any established system allowing functionalities to be expanded outside of what is offered within the product
Statflo Integrations
Statflo Competitors
Statflo Technical Details
| Deployment Types | Software as a Service (SaaS), Cloud, or Web-Based |
|---|---|
| Operating Systems | Unspecified |
| Mobile Application | No |
| Supported Countries | Global |
| Supported Languages | English, French |
Statflo Customer Size Distribution
| Consumers | 0% |
|---|---|
| Small Businesses (1-50 employees) | 20% |
| Mid-Size Companies (51-500 employees) | 50% |
| Enterprises (more than 500 employees) | 30% |
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Community Insights
TrustRadius Insights are summaries of user sentiment data from TrustRadius reviews and, when necessary, 3rd-party data sources. Have feedback on this content? Let us know!
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Statflo has helped businesses improve their customer outreach processes and enhance customer support by directly communicating with customers through text messages. Users have reported exceptional experiences with the software, attributing the business success to Statflo's ability to capture additional sales and increased customer satisfaction. The software offers an easy-to-use interface that enables users to track conversations, completion, and ROI, which takes customer outreach to the next level.
One of the primary use cases for Statflo is its ability to replace antiquated customer outreach processes with a more effective and less time-consuming alternative. By allowing businesses to communicate with customers through direct text messages, associates can quickly respond to client needs resulting in a solid ROI for businesses. Additionally, the ability to customize outreach messages has been useful when reaching out to support customers during COVID-19.
Statflo's versatility allows it to scale in different markets, making it a cornerstone for how businesses operate. The software's unique features make it easy for associates and customers alike to use; however, some users have reported challenges regarding reporting when using the software. Nonetheless, the responsive and proactive team at Statflo has made them great partners for all businesses that aim at improving customer relationships.
Efficient GUI: Users have praised Statflo's efficient and user-friendly GUI, with many stating that it makes the software easy to use for front-line sales reps and new hires. Several reviewers have commented on how the interface is intuitive and straightforward, allowing them to navigate the system quickly without any confusion.
Strong Reporting Capabilities: Many users appreciate the clean and easy-to-use reporting system in Statflo, which enables admins to access information they need to analyze ROI and track progress effectively. Multiple reviewers have mentioned that the ROI reporting tools are straightforward and use real numbers, giving them a clearer understanding of their results. Additionally, customers find it an amazing tool for daily use as it provides ease of use along with strong reporting capabilities.
Convenient Access Anywhere: The web-based functionality of Statflo has been commended by several reviewers who appreciate its convenience. It allows users to access data from anywhere at any time easily. Customers appreciate being able to log in remotely while working from home or when out of town on business trips.
Missing Features: Several users have noted that Statflo lacks certain features, such as an AI bot and more specific tools. Additionally, some reviewers feel end-users should have more control over simple features that would be better managed directly by them rather than the software.
Reporting Needs Improvement: Reviewers have mentioned that Statflo's reporting capabilities are underwhelming and require improvement, particularly regarding follow-up messages beyond the first message. Some reviewers suggest improvements could be made to funnel management tools and conversion reporting.
Integration Issues: A number of reviewers have reported technical difficulties with integrating other software with Statflo, specifically RQ integration has issues loading correct information. Additionally, there is no integration with email which some B2B customers may find crucial.