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What is ShoutOUT?

ShoutOUT is a business texting tool to send personalized SMS campaigns, with advanced personalization and segmentation features. Users can send:personalized alertspromotionsremindersshort linksmarketing / promotional campaignscustomer feedback collectioncustomer updatesconversational messagingteam communicationin any SMEs including the following:HotelsRestaurantsEducationNon profitsEcommerce / Woocommerce storesBanksHealthcareTalent agenciesReal-estateSupermarketsRetail…

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Recent Reviews

TrustRadius Insights

Users have reported that the product is incredibly user-friendly, especially for creating quick intro/outro videos for social media. They …
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per month per SMS



per month per SMS


Free subscription

per SMS

Entry-level set up fee?

  • No setup fee
For the latest information on pricing, visit


  • Free Trial
  • Free/Freemium Version
  • Premium Consulting/Integration Services

Starting price (does not include set up fee)

  • $0.01 per SMS per SMS
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Product Details

What is ShoutOUT?

ShoutOUT is a business texting tool to send personalized SMS campaigns, with advanced personalization and segmentation features. Users can send:
  • personalized alerts
  • promotions
  • reminders
  • short links
  • marketing / promotional campaigns
  • customer feedback collection
  • customer updates
  • conversational messaging
  • team communication

in any SMEs including the following:
  • Hotels
  • Restaurants
  • Education
  • Non profits
  • Ecommerce / Woocommerce stores
  • Banks
  • Healthcare
  • Talent agencies
  • Real-estate
  • Supermarkets
  • Retail shops
  • Inter-office
  • Weddings
  • Events
  • Voting
  • Influencers / Content creators
  • Celebrities
  • HR
Other solutions include:
SMS API for hassle-free two-way messaging & OTP API for two factor authentication code generation and validation. (ShoutOUT Lite | SMS API for Sending, Receiving SMS & OTP)
  • Shared Inbox
Omnichannel messaging platform for SMS, WhatsApp, Messenger, Instagram, with multiple admins and a chatbot. (Omnichannel Messaging Platform | ShoutOUT Inbox)

ShoutOUT Features

  • Supported: Personalized messaging
  • Supported: Segmentation
  • Supported: Campaign scheduling
  • Supported: Sender ID / unique mobile number
  • Supported: Detailed campaign analytics
  • Supported: Built-In URL shortening
  • Supported: URL tracking and analytics
  • Supported: Languages and unicode
  • Supported: Saved templates
  • Supported: Unlimited recipients
  • Supported: Two-way messaging
  • Supported: Unlimited SMS
  • Supported: Multiple account admins
  • Supported: Messaging service API
  • Supported: Two factor authentication
  • Supported: Live SMS preview while composing
  • Supported: Emojis
  • Supported: No SMS credit expiration
  • Supported: International SMS

ShoutOUT Screenshots

Screenshot of Dashboard

Main dashboard displaying the main menu on the left side, credit balance, campaign history, recent campaign analytics, contacts, and purchased sender IDs / mobile numbers, giving a holistic view of the user account with all important data at a glance.Screenshot of SMS compose box

Message compose box to edit the SMS content, add emojis and custom attributes, use saved templates or create new ones, and shorten link using the built-in URL shortener. The mobile phone screen displays how the SMS will look like in the recipient's phone.Screenshot of Campaign analytics

Campaign dashboard displaying all campaigns created to date, with the options to search previous campaigns by name, create new campaigns, and view in detail analytics for each campaign by clicking on them.Screenshot of Contact Segmentation

Group contacts based on their personal data, purchase behaviors, demographics etc. View all added contacts and relevant data as well as created contact groups, with the options to add new contacts, search contacts, download contacts, and filter contacts by  attributes (e.g., location, age, browser).

ShoutOUT Video

Enjoy greater customer engagement with ShoutOUT SMS Platform! Use our powerful & reliable platform to reach your customers via SMS and increase your sales 😃 Sign up now and test with your free credits 👉 . . . #SMSPlatform #SMSCampaigns #ShoutOUTSMS

ShoutOUT Integrations

ShoutOUT Technical Details

Deployment TypesSoftware as a Service (SaaS), Cloud, or Web-Based
Operating SystemsUnspecified
Mobile ApplicationNo
Supported LanguagesEnglish

ShoutOUT Customer Size Distribution

Small Businesses (1-50 employees)35%
Mid-Size Companies (51-500 employees)45%
Enterprises (more than 500 employees)15%
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Reviews and Ratings


Community Insights

TrustRadius Insights are summaries of user sentiment data from TrustRadius reviews and, when necessary, 3rd-party data sources. Have feedback on this content? Let us know!

Users have reported that the product is incredibly user-friendly, especially for creating quick intro/outro videos for social media. They have praised the excellent support provided by the team behind the product, which has made the setup and running of the software a truly enjoyable experience. One of the standout use cases of this software is its ability to showcase businesses through video testimonials. Users have found it particularly simple to get their clients to review their services and create powerful video testimonials. Moreover, the software has been highly effective in personalizing notes and managing influencers, allowing users to significantly enhance their outreach efforts. It has also proven to be a valuable tool for tracking influencer performance and managing affiliate commissions. Notably, it has been a game-changer for users who collaborate with affiliates and influencers lacking technical expertise and struggling with embedding tracking code. However, it's worth mentioning that users need to consistently invest effort into incorporating the software into their social media and marketing strategy in order to maximize its potential benefits.

Low learning curve: Several users have mentioned that Shoutout has a very low learning curve and is easy to use. They have found it effortless to create both simple and advanced videos within seconds, even after making just a few short videos.

Easy text campaign setup: Reviewers have praised the straightforward process of setting up text campaigns using Shoutout. Some users specifically mentioned that they were able to easily create text campaigns for their wedding. Additionally, they appreciated the fantastic and responsive customer support they received while using the product.

Effortless sharing of videos: Many users love how Shoutout allows them to effortlessly share videos with the right audience. The straightforward process makes it easy for their users to promote their own business as well as enhance the overall user experience.

Inaccessible Editing Features: Some users have expressed frustration with the difficulty of accessing certain editing features in ShoutOut. They mention that it takes time to locate solutions, such as removing specific parts of a pre-made video, which requires multiple clicks.

Time Wasted on Other Services: Several reviewers have mentioned that they wish they had found ShoutOut earlier. They state that they had to try out other services before discovering ShoutOut, resulting in wasted time and effort.

Buggy Social Media Posting: While improvements are being made regularly, some users have experienced occasional bugs when posting videos to social media through ShoutOut. Although these issues are acknowledged by the users, it can still be a frustrating experience at times.

Attribute Ratings


(1-1 of 1)
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Score 10 out of 10
Vetted Review
Verified User
We use ShoutOut as a way to manage our influencers and track their performance from a sales standpoint and also pay some of the affiliate commissions. Initially, we were using Commission Junction and weren't getting enough sales revenue out of it to justify the expense. This isn't necessarily a CJ flaw, but more of our problem. Most of the affiliates and influencers were are using to promote our brand aren't traditional affiliates and, indeed, are not very tech-savvy. Most of them still don't even have any clue on how to embed tracking code into their posts on Instagram. So ShoutOut allows us to focus on mainly providing them with a coupon code to track sales that they generate. The system has been really solid for us and easy to use.
  • Great for simple, not very tech-savvy influencers or affiliates.
  • Ties in seamlessly to Shopify Plus, which is a must for our organization.
  • Simple dashboard, easy to manage affiliates.
  • Not a vast network of affiliates to choose from if you need them to facilitate that side of your business.
  • Sometimes the tracking by coupon code doesn't seem to work correctly, and the numbers don't match up with what we see on the backend of our Shopify numbers.
  • Could make it easier to add creatives and deep linking for affiliates.
If you are mainly using Instagram influencers to promote your business, ShoutOUT works excellent for that. Most of those influencers aren't very tech-savvy, so giving them a coupon code to track their sales and commission them off of that seems to work well. The mass payout feature is pretty simple to use as well, but I wish that you didn't have to do it on a 1-on-1 basis.
  • Very positive right off the bat because we dropped our Commission Junction expenses and got most of our bigger affiliates to switch over to keep their sales.
  • Easy to use and much simpler for our affiliate manager to do her work.
We used Shareasale and Commission Junction in the, and they are awesome to manage your traditional affiliates that run blogs or email campaigns. We would still be using those if we did more of a traditional approach to influencers. But since we moved over to a more influencer based marketing approach, ShoutOut is fantastic and has made it simpler for us and our affiliates.
We only had to use it once, but they got back to us very quickly and helped us solve the issue that we had. So, ShoutOUT support is batting 1000% in our book, but that is only 1 out of 1 and may not be enough of a sample size to verify that they are as good as we think.
The sales and marketing team, affiliate manager, and the finance guys. The sales team uses it as a way to pitch collaboration efforts with influencers on Instagram, the affiliate manager will then create and manage the accounts, and the finance guys will end up using the app to make payments and make sure that all of the sales data adds up.
Basic computer skills with a little technical savvy, and you should be fine. It is a straightforward process to set up and integrates, at least into Shopify Plus. Pretty much a plug and play type setup, with a simple backend connection to Paypal for paying out our affiliates. If you can't figure out how to use it, though, the support seems to be pretty helpful. I would say my mother could use this, with a little training.
  • Coupon code tracking for affiliates.
  • Simple payout process for affiliates.
  • Nice backend dashboard and account for each affiliate to log in to and track their sales and progress.
  • Coupon code tracking for technically un-savvy Instagram users. We do a lot in the fitness space, and these people are known for their beauty, not for their technical skills.
It works perfectly for what we need it to do. It is very inexpensive, works well, and makes it easy for us to navigate and use. We can easily add new affiliates and create coupons for them to track their sales. For the influencers that are a little more inclined to post product links and go the more traditional affiliate approach, we can certainly provide that option for them and go that route as well. We like the ease and simplicity.
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