Tellenium MoT - A Stellar Symphony of Success
We use Tellenium Management of Things to compile and consolidate our monthly invoicing to simplify our bill processing, audit our carrier …
Overview
What is Tellennium - Management of Things (MoT)?
Tellennium is an expense management, lifecycle management, and wireless mobile management company.
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What is Tellennium - Management of Things (MoT)?
Tellennium is an expense management, lifecycle management, and wireless mobile management company.
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What is Tellennium - Management of Things (MoT)?
| Tellennium is an enterprise expense management company – traditionally known as telecom expense management (TEM) - that provides companies with technology and expertise to efficiently manage recurring telecom, mobility, utility, and technology expenses. The Tellenium SaaS solution – powered by their MoT technology platform – is designed to help modern-day enterprises manage their communications network services, assets and expenses. The solution helps TEM teams gain full visibility and control over their network operations and spend. The technology drives automation workflows and facilitates the identification of billing errors and network optimization opportunities, both which drive expense management savings for the enterprise. The Tellennium technology platform can support all spend categories and is fully backed by U.S. based support teams. The technology is also configurable to support the custom needs of each organization and reporting dashboards are also custom-tailored to support unique customer requirements. The MoT technology platform supports all traditional TEM needs and aims to expand capabilities for the 21st Century into the Management of Things (MoT). |
Tellennium - Management of Things (MoT) Video
Why clients chose us as their Enterprise Expense Management service.
Tellennium - Management of Things (MoT) Competitors
Tellennium - Management of Things (MoT) Technical Details
| Deployment Types | Software as a Service (SaaS), Cloud, or Web-Based |
|---|---|
| Operating Systems | Unspecified |
| Mobile Application | No |
Frequently Asked Questions
Tellennium is an expense management, lifecycle management, and wireless mobile management company.
Tangoe One, One Source, and RadiusPoint TEM are common alternatives for Tellennium - Management of Things (MoT).
The most common users of Tellennium - Management of Things (MoT) are from Enterprises (1,001+ employees).
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Community Insights
TrustRadius Insights are summaries of user sentiment data from TrustRadius reviews and, when necessary, 3rd-party data sources. Have feedback on this content? Let us know!
- Pros
- Cons
Comprehensive Data Management: Several users have praised Tellennium for its comprehensive data management capabilities. They state that the platform provides them with a clear understanding of their telecom spend and enables them to make realistic projections and budgetary estimates.
Efficient Invoice Organization: Reviewers appreciate Tellennium's ability to organize large amounts of data created by multiple invoices from different carriers. This feature saves them significant time and effort by making the data easily accessible and searchable.
Billing Dispute Management: Many users find it beneficial that Tellennium manages billing disputes on their behalf. This relieves them of this responsibility, allowing them to focus on technology issues while ensuring timely resolution of any discrepancies.
Limited customization options: Some users have expressed frustration with the inability to customize reports in Tellennium MoT, which can be seen as a limitation for those who require specific report customization options.
Turnover of entry-level support staff: Several reviewers have noted that turnover of the entry-level support staff is an industry-wide issue, which can sometimes affect the level of support provided to users. This has been mentioned as a concern by some users.
Overwhelming range of features and services: A number of users have found the wide range of features and services offered by Tellennium MoT to be overwhelming. This may impact the ease of use, especially for new users who need time to familiarize themselves with all the available functionalities.
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Our organization originally partnered with Tellennium to do a One Time Audit and decided after the audit to move to their ongoing Enterprise Management Solution. We use Tellennium to manage all of our telecom-related invoices. We previously were trying to manage multiple different telecom vendors with only a few employees overseeing the accounts and lines weren't getting billed appropriately or canceled so we were paying for services that weren't needed.
- Easy to use MoT Dashboard
- Provides us one inventory location of all telecom services.
- Timely responses to our questions
- We are pretty satisfied with the service so far, a few hiccups in the first month of "go-live" but nothing major
- Identify unused services/lines resulting in cost savings
- Works with vendors directly on adding/cancelling of services/lines
- Customer Support
- Manhours spent between engineers, admins, and accounting dealing with the vendors, approving invoices, etc, will decrease sufficiently once all of the kinks are ironed out.
- Even with Tellennium getting a percentage of savings, we should have a sufficient amount of savings the first year.
No
- Other
We needed a solution for management of our Telecom accounts. We were overpaying for items that were clearly listed in our contracts for set prices, paying for phone lines that hadn't been in use for a long time and constantly paying late fees. Accounting paid the invoices and had no idea what was set in our contracts that legal had signed and our engineers didn't have enough time to comb through every single account.