What is Zendesk Suite?
Zendesk is a customer support solution with built-in ticketing, conversational messaging, and live chat, designed to help businesses of all sizes and industries deliver personalized service at scale. Zendesk's AI agents are trained in CX to help Service teams resolve customer issues faster and more accurately while still providing a human-centered experience.
Zendesk ultimately aims to help businesses improve time to value, reduce effort per ticket, and keep costs low.
Zendesk ultimately aims to help businesses improve time to value, reduce effort per ticket, and keep costs low.
Categories & Use Cases
Videos
Screenshots
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Screenshot of the Zendesk Agent Workspace
Product Demos
Technical Details
| Deployment Types | SaaS |
|---|---|
| Mobile Application | Apple iOS, Android |
| Supported Countries | 160+ |
| Supported Languages | 60+ |
| Security | Security Report on Whistic Security Network |
FAQs
How much does Zendesk Suite cost?
Zendesk Suite starts at $69.
What are Zendesk Suite's top competitors?
Freshdesk, HelpSpot, and HappyFox Help Desk are common alternatives for Zendesk Suite.
What is Zendesk Suite's best feature?
Reviewers rate Ticket creation and submission highest, with a score of 9.5.