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Zendesk Suite

Score8.5 out of 10

1,094 Reviews and Ratings

What is Zendesk Suite?

Zendesk is a customer support solution with built-in ticketing, conversational messaging, and live chat, designed to help businesses of all sizes and industries deliver personalized service at scale. Zendesk's AI agents are trained in CX to help Service teams resolve customer issues faster and more accurately while still providing a human-centered experience.

Zendesk ultimately aims to help businesses improve time to value, reduce effort per ticket, and keep costs low.

Videos

Screenshots

Screenshot of the Zendesk Agent Workspace
Screenshot of Omnichannel Messaging
Screenshot of Zendesk Ticketing
Screenshot of Bots powered by Zendesk AI
Screenshot of Tone shift with Zendesk AI
Screenshot of Zendesk ticketing side conversations

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Screenshot of the Zendesk Agent Workspace

Product Demos

Technical Details

Technical Details
Deployment TypesSaaS
Mobile ApplicationApple iOS, Android
Supported Countries160+
Supported Languages60+
SecuritySecurity Report on Whistic Security Network

FAQs

How much does Zendesk Suite cost?
Zendesk Suite starts at $69.
What are Zendesk Suite's top competitors?
Freshdesk, HelpSpot, and HappyFox Help Desk are common alternatives for Zendesk Suite.
What is Zendesk Suite's best feature?
Reviewers rate Ticket creation and submission highest, with a score of 9.3.