Great but could use some improvement
November 29, 2023
Great but could use some improvement
Score 8 out of 10
Vetted Review
Verified User
Overall Satisfaction with 3CX
We use 3cx to get incoming calls and also make outgoing calls.
Also we use it as an internal messaging platform.
Also we monitor the Queue of calls, listen to recordings, etc.
Also we use it as an internal messaging platform.
Also we monitor the Queue of calls, listen to recordings, etc.
- Chats between employees
- Retrieving call recordings
- Changing status of availability
- Interface
- More customization
- Wallboard
- Call recordings
- Chats
- Groups
- It helped us improve communications between employees
- Helped understand people's roles better
Do you think 3CX delivers good value for the price?
Not sure
Are you happy with 3CX's feature set?
Yes
Did 3CX live up to sales and marketing promises?
I wasn't involved with the selection/purchase process
Did implementation of 3CX go as expected?
Yes
Would you buy 3CX again?
Yes