6sense increasing pipeline and helping decrease customer churn
July 08, 2021

6sense increasing pipeline and helping decrease customer churn

Anonymous | TrustRadius Reviewer
Score 9 out of 10
Vetted Review
Verified User

Overall Satisfaction with 6sense

6sense is being used at our organization to determine customer and prospect's buying propensity and to focus our outreach and which accounts to target. This has helped us narrow down the accounts we are having to spend time prospecting so we ensure we are spending our time and efforts wisely and more strategically. On the customer side it has helped us determine who is looking into other vendors during their renewal period and who is looking to add additional functionality.
  • 6sense has let us know how serious a customer is of buying by showing that organization's search activities on a per week and month basis.
  • 6sense has allowed us to get into conversations early when a customer is determining additional functionality and services. We can have the conversations early on and show our service offering.
  • During renewal periods we can see the competition the customer is looking at so we can determine if we need to be more competitive in our renewal contract.
  • I would like to see more detailed views of who is doing the searches and what exactly they are searching those keywords for.
  • The ability to know who we are missing to add in our CRM system who is doing a lot of the 6sense searches.
  • More pipeline generated.
  • Higher retention rates.
  • More upselling opportunities.
6sense has indeed helped us accurately match anonymous searches of a company with our service lines. We have been in sales conversations and have participated in RFPs where we have accurately matched their searched with what we are able to provide and the competitors they are also looking at as well as the decision to move ERP systems.
6sense gives us a great view of who or what business department we need to contact and if we have been lacking in contacting those certain departments. It gives us the ability to hold ourselves accountable and increase outreach or spend time elsewhere if we have been spending too much time on one certain account.
I was not part of the evaluation process and I do not know who else competes in this space.

Do you think 6sense delivers good value for the price?

Not sure

Are you happy with 6sense's feature set?


Did 6sense live up to sales and marketing promises?

I wasn't involved with the selection/purchase process

Did implementation of 6sense go as expected?

I wasn't involved with the implementation phase

Would you buy 6sense again?


6sense is heavily used by the sales organization to prospect into new accounts to bring new logos into our team. It is also used by our renewal team to determine opportunities for upselling and to determine if they are looking at our competition for services and potentially leaving us. 6sense has helped us have conversations earlier in the renewal period so we can decrease churn.