Act On Review
Updated February 25, 2015

Act On Review

Jim Weiskopf | TrustRadius Reviewer
Score 10 out of 10
Vetted Review
Verified User

Software Version

Act-On Agency

Modules Used

  • Email, website tracking, automated programs, email, forms landing pages, analytics

Overall Satisfaction with Act-On

I use Act-On for three clients. It allows me to keep track of a ton on information in one place. The software has been a big help in tracking website activity, leads, email effectiveness and overall prospect and customer engagement.
  • Alerts my clients of visitors to specific sections of their websites.
  • Email automation and follow-up.
  • Email marketing with tracking to the website has been used very effectively for all my clients.
  • Email software needs to be updated soon.
  • Would like to see more customization of reports. As an example need to see more than 20 results in the report that shows search terms, companies that have visited the site and on the top referring sites.
  • Need custom date ranges for all reports.
  • Better insight into customer needs and wants
  • Great for automating communication with leads via automated programs.
  • Higher open rates and higher click through rates
I like the agency model better with Act-on
All based on if my clients want to continue to pay for the integration and if they will continue to use the data I give them.
Act-On's agency model is very good and flexible.

Using Act-On

Evaluating Act-On and Competitors

  • Price
  • Product Features
  • Product Usability
  • Positive Sales Experience with the Vendor
Pricing with the agency model is very fair. The fair pricing for a great product gave us the opportunity to offer Act-On to a few clients this year.
Nothing, wish we had some more time to execute some of the features.