Intuitive Customer Communication and Automation
Overall Satisfaction with ActiveCampaign
We are using ActiveCampaign for marketing automation and research purposes. We send email campaigns to promote products and services and we create automated email sequences based on actions taken by our customers. Lastly, we use it as a database for when we need to make 1-on-1 outreach phone calls to our customers.
Pros
- Email and Task Automation
- Easy and intuitive interface
- Segmentation
- Integration of internal features
- Compatibility with 3rd party apps
Cons
- Their conversations app / chat bot add-on is a bit basic
- It's helped us create an elite customer retention rate
ActiveCampaign is much simpler, more intuitive, more modern, more dynamic and much more robust than any other platform I've used,
Do you think ActiveCampaign delivers good value for the price?
Yes
Are you happy with ActiveCampaign's feature set?
Yes
Did ActiveCampaign live up to sales and marketing promises?
Yes
Did implementation of ActiveCampaign go as expected?
Yes
Would you buy ActiveCampaign again?
Yes
Comments
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