Enterprise grade features for entry level price
December 17, 2024
Enterprise grade features for entry level price

Score 9 out of 10
Vetted Review
Verified User
Software Version
Small Business
Overall Satisfaction with ActiveCampaign
We are a growing SaaS business and email markeitng & sales automation is a big part of our digital strategy. We moved to ActiveCampaign from MailChimp, and really there is no comparison. Whilst Mailchimp was an okay 'list management' platform, Active Campaign is a full blown marketing automation / customer experience system with integrated CRM. The amount of functionality that you get for not a huge amount more than Mailchimp is staggering. You can automate most of your key businesses processes related to sales, marketing and customer retention, (not just email based automations). It's unbelievably powerful when you dive in deep, and honestly in my opinion the pick of the marketing automation platforms (We did a fair amount of research into them all before settling on AC). One key feature for us was the ability to run A/B testing on automation emails (surprisingly few of their competitors offer this). Also their customer support is absolutely stellar - especially the on-boarding team.
Pros
- very feature rich
- good customer support
- works as described
Cons
- interface feels a little bit dated - doesn't feel like a single page application, pages still have to load etc.
- We rely on ActiveCampaign for the majority of our drip campaigns - open rates are excellent
Mailchimp is in a different league to the above platforms.
Do you think ActiveCampaign delivers good value for the price?
Yes
Are you happy with ActiveCampaign's feature set?
Yes
Did ActiveCampaign live up to sales and marketing promises?
Yes
Did implementation of ActiveCampaign go as expected?
Yes
Would you buy ActiveCampaign again?
Yes

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