ActivTrak is a powerful toll to manage workforce compliance productivity and more
October 11, 2021

ActivTrak is a powerful toll to manage workforce compliance productivity and more

Ricardo Rallo | TrustRadius Reviewer
Score 9 out of 10
Vetted Review
Verified User
Review Source

Overall Satisfaction with ActivTrak

The ActivTrak's powerful stealth agent gives you the ability to follow in depth the activity of your users and machines. There are features like the automatic screenshot and the web and application activity that are really [like] helping hands to maintain the population in agreement with your security policies. No excuses, you got all evidence easily in your hands. When we got into the pandemic in 2020 we sent all our users home and it was easy to manage user productivity.
  • User activity screenshot
  • User activity at web and running apps
  • SSO integration with Google Workspace
  • User productivity monitoring
  • The 'View Activities' icon in the top websites menu should open a new browser tab avoiding to use the browser's back arrow
  • There are adds in the menu structure like the features "insights", "coach" or "integrations" that sends you to an upgrade button. This is unproductive and could be separated in the menu structure.
  • Sometimes the blocking feature does not work as well and you got to create rules at the firewall level.
  • Positive impact in our ROI is to have instant access to security reports
  • It provides you the ability to go straight to the point at evidence level
  • It helped us to pull our users to comply to our security policy
  • Dashboard
  • User activity screenshot history
  • Top websites
  • Top applications
  • Working hours and productivity
When we needed to send our population to work from home due 2020 pandemic, our workforce was not used to do that and managers were concerned about their teams productivity. So ActivTrak was the right companion for managing working hours and with the additional ability to look what was going on their screens.
I'm afraid we do not use the tool for this target.
The tool provides utilization graphics and in our case, we were able to find that our workforce concentrates the most portion of their time working with e-mails and spreadsheets. After looking at some common terms written in those hundred emails we were able to find processes that were converted to BPM workflows and RPA automation.
The ActivTrak's ability of logging and seeng in real time the screenshot activity of the users was the feature that helped us to decide.
monday.com, Pipedrive, Google Workspace (formerly G Suite)

Do you think ActivTrak delivers good value for the price?

Yes

Are you happy with ActivTrak's feature set?

Yes

Did ActivTrak live up to sales and marketing promises?

I wasn't involved with the selection/purchase process

Did implementation of ActivTrak go as expected?

Yes

Would you buy ActivTrak again?

Yes

Follow user's real time productivity using ActikTrak's ability to watch users' screen contents, means you can watch Real Time user Screen activity or set up the system to create snapshots that will help you to provide evidence of user screen contents (I did not find any other solution in the market that provides this kind of feature). The productivity and unproductivity tag that helps the admin to classify will demand some hours to set up each application and website and it would be helpful to get some pre-classified insights with AI.

ActivTrak Feature Ratings

Automated data collection
9
Data analysis
8
Benchmarking
8
Pre-built content
9
Data management
8
Self-service insights
9

Using ActivTrak

33 - All administrative and operations functions
1 - The professional should have regular and current cybersecurity skills to take better decisions
  • We have detected user activities deviating form our internal security policies
  • The tool provided good reporting evidences to ilustrate the cases
  • The data collected is available for future reference and new analysis
  • The users were known about their secondary responsibilities aiming to maintain the network at safe
  • We improved Risk Management
  • We were able to follow detailed remote workforce activity during the pandemic 2020
  • Helping to understand user activity and collect information for RPA automation
We are in agreement that the tool is very handy as a security companion. The system collects and retain relevant historical data to be queried when you desire e.g. in security reviews once a week.

Evaluating ActivTrak and Competitors

  • Product Features
  • Product Usability
It was easy to setup and ready to use
I would need to research what alternative tools that would replace the Screenshot monitoring feature. As far as I know there are no other tools that do it better than ActivTrak