Insight you need
March 06, 2022

Insight you need

Anonymous | TrustRadius Reviewer
Score 9 out of 10
Vetted Review
Verified User

Overall Satisfaction with ActivTrak

We use ActivTrak to monitor burnout and improve attrition rates.

Pros

  • Showing productivity
  • Deep diving into where our employees spend their time
  • Showing over utilized employees
  • Showing employees who are struggling so we can help

Cons

  • sometimes it is not easy to load new users into the system
  • It shows employees who are poor performance due to a lack of work
  • Helps for us to understand how to strengthen training for new employees
  • Productivity- you can see how employees are utilizing their time and where
  • Work load balance- my favorite- you can see if employees are being over-utilized or close to burnout
The productivity in general. With remote working, companies worry about two things. Employees are not working or they are overworking. ActivTrak allows you to see exactly that
Data shows if an employee is being overutilized or working excessive hours. The nice thing is that you can see what times people are working. Is it within a normal working day or are employees working through lunch and dinner and overworking.
We are still in the beginning stages of understanding how it will affect process flows. However, the data does show us how we are utilizing our time and in what programs for how long. We plan to see if there are process improvements we can make based on the data
ActivTrak is the first for our company outside of time keeping for hourly employees

Do you think ActivTrak delivers good value for the price?

Not sure

Are you happy with ActivTrak's feature set?

Yes

Did ActivTrak live up to sales and marketing promises?

Yes

Did implementation of ActivTrak go as expected?

Yes

Would you buy ActivTrak again?

Yes

For newer employees who may be struggling but afraid to ask for help, ActivTrak is great at finding those people. We can see where time is spent on certain activities versus peers and offer guidance early on

ActivTrak Feature Ratings

Automated data collection
10
Data analysis
10
Benchmarking
10
Pre-built content
8
Data management
9
Self-service insights
9

Comments

More Reviews of ActivTrak