Productivity of Staff and Vendor Services
March 27, 2025

Productivity of Staff and Vendor Services

Anonymous | TrustRadius Reviewer
Score 9 out of 10
Vetted Review
Verified User

Overall Satisfaction with ActivTrak

We track employee productivity, attendence and website usage. ActivTrak alerts us of extended time spent on non-productive websites and inactivity. This has given us that information needed to reward productive staff and help others focus on business priorities. In rare instances we have made staffing changes based on the data.

Pros

  • Track user's productive time
  • Track usage of vendor websites
  • Track usage of sofware platforms

Cons

  • Categorizing hundreds of different websites
  • It is difficult to navigate through all of the options bc I usually review the site monthly so I forget how to get the data I need.
  • Adding scheduled events (meetings, pto, holidays, etc) where the employee will be away from their desk for a period of time.
  • Helped identify and correct employee phone usage.
  • Helped identify poor productivity of remote employees leading to a staff change.
  • Increased productivity of employees knowing that thier performance was being monitored.
  • Indeified vendor services that were not being used to identify training opportunities or cancelation of services.
  • 5 minute productivity tracking.
  • Weekly email reports on my teams productivity
  • Identifying website usage
  • Identifying software usage
ActivTrak has given insight into what our staff is working on. We are better able to identify where we need to focus our training efforts and dollars spent on vendor services. Being able to reward productive employees and promote good work habits especially for younger staff just entering the workforce has added to the company's bottom line.
We use ActivTrak along with reports on delivered services to adjust tasks across my team. We are adding new offices regularly and the data enables us to calculate staffing requirements needed to support new hires. It also figures into our ability to roll out new services or initatives that senior management identifies as opportunities.
We are in the real estate business and subscribe to a large number of services that provide us insight into the real estate market. The number of services can overwhelm our brokers and their executive assistance. Identifying where they are spending their time and what services they use or don't use identifies training needs. Services used extensively by successful brokers help us establish best practies that we can disiminate across the organization.

Do you think ActivTrak delivers good value for the price?

Yes

Are you happy with ActivTrak's feature set?

Yes

Did ActivTrak live up to sales and marketing promises?

Yes

Did implementation of ActivTrak go as expected?

Yes

Would you buy ActivTrak again?

Yes

Tracking remote employees productivity is at the top of the list. Identifying employee phone useage can be problem. The 5 minute breakdown helps give insight to employees that are distracted during the work day. As with any monitoring app the appearance of not trusting employees is a problem and has to be weighed against the benefits to productivity.

ActivTrak Feature Ratings

Automated data collection
9
Data analysis
7
Data integration
8
Benchmarking
8
Report designer
7
Pre-built content
8
Data management
5
Self-service insights
7

Comments

More Reviews of ActivTrak