Item: Adobe Connect
Rating: 9
Author: Verified User

Use Cases and Deployment Scope

It is used in some of our specialized department for the convenience of the customer. In almost a year, Adobe has provided us with a successful approach that our customers have welcomed. Adobe Connect make it easy to set up remote training and meeting of some sort. It's easy to use, arrange, and distribute the material to your audience. You can share screen, webcam, and audio with your clients and upload files in a variety of formats.

Pros and Cons

It is possible to stream a presentation online. There is also the choice of video conferencing. There is no need to download something.
On this platform, webinars are also very simple, and you can share your laptop in moments.
It also has a chat feature and the ability to record calls.

People aren't as familiar with it as they are with other apps.
Its cost is higher than other apps.
Our new team members don't understand it quickly.

Return on Investment

Clients satisfaction.
Sometimes business problems solves with this app.
The cost of travelling abroad has really decreased.

Alternatives Considered

Skype for Business (formerly Lync) and Zoom Video Webinar

Key Insights

Do you think Adobe Connect delivers good value for the price?

Yes

Are you happy with Adobe Connect's feature set?

Yes

Did Adobe Connect live up to sales and marketing promises?

Yes

Did implementation of Adobe Connect go as expected?

Yes

Would you buy Adobe Connect again?

Yes

Other Software Used

Azure Databases, FileZilla, Ubuntu Linux, Pardot

Usability

The "Pods" are a key component that has aided me in getting people set up because I can exchange information right way, especially with those who never seem to read the reminders to download documents until the meeting. Adobe connect has been quite useful in assisting us in improving communication among our company customers.

Support Rating

we find this tool to be effective for coordinating at one platform while discussing core company strategy. I really support this software. It allows multiple users in all worldwide locations to use web conferencing, general presentations, online resources, learning modules, and user desktop sharing. It's a fantastic tool for ensuring customer relationship.

Likelihood to Recommend

It's fantastic how many hosts can handle various breakout groups. Other fantastic features are the ability to share files and have everyone in the group engage with the documents viewer. I really recommend it. I've had no trouble doing online meetings with clients who are in various countries. It also aided me in conducting seminars and making crucial business choices.

A Solid Platform for Long-Distance Contact

Overall Satisfaction with Adobe Connect