Adobe Experience Manager review
March 26, 2025

Adobe Experience Manager review

Anonymous | TrustRadius Reviewer
Score 7 out of 10
Vetted Review
Verified User

Modules Used

  • Adobe Experience Manager Sites
  • Adobe Experience Manager Assets

Overall Satisfaction with Adobe Experience Manager

We use AEM as a platform to host two global websites marketing Immuno-diagnostic testing and instruments. The main purpose of our patient focused website is to inform and encourages patients to test and have a separate commercial website that provides product info and testing resources to labs and hcps.

Pros

  • Multi-site management options help in supporting multiple websites across regions
  • WYSIWYG authoring helps with decentralizing authoring. Page authoring can be easy (when everything is working properly).
  • Language management - language copies and translation workflows are easy to use
  • User governance and workflows

Cons

  • More capable core components. A lot can be achieved with feature rich atomic components.
  • Give authors the ability to save bundles of components that could be dragged and dropped onto the page. It's very often that I'll copy and container with multiple components within it to other pages to avoid redoing certain configurations.
  • Support the bulk-editor in the touch UI. This is a must-have tool for large scale content updates/migrations without dev support.
  • Decentralizing authoring and governing users provides significant cost savings.
  • We no longer rely on outside vendors for page creation or authoring.
It's a bit intimidating to new users, but undertsandable considering all the features

I believe it's gotten lot better in newer versions. Most usability concerns I have are related to working in an older, on-prem version and unresolved bugs.
  • Multi-site management
  • Editable templates
  • Bulk editor

Do you think Adobe Experience Manager delivers good value for the price?

Not sure

Are you happy with Adobe Experience Manager's feature set?

Yes

Did Adobe Experience Manager live up to sales and marketing promises?

Yes

Did implementation of Adobe Experience Manager go as expected?

Yes

Would you buy Adobe Experience Manager again?

Yes

I enjoy working with AEM, but requires lots of resources to maintain, and sometimes small updates turn into very large/expensive projects. Whether I recommend it would depend on the size of the organization, if they are global with multiple languages, and how necessary other Adobe integrations are.

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