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Adobe T&T
October 23, 2013

Adobe T&T

Brett Johnson | TrustRadius Reviewer
Score 9 out of 10
Vetted Review
Verified User

Overall Satisfaction

  • It tracks and monitors visitors, conversion and dozens of site metrics. T&T allows us to present several different experiences to consumers while monitoring the success of each change.
  • It does not always work with other software platforms such as Demandware.
  • T&T has increased revenue for my company by helping identify areas our site can improve. We have generated an additional $10 million plus in revenue.
We will renew. For web testing T&T is the best product out there.
If you are interested in doing web testing for any small, medium, or large organization T&T is the only software program you should should consider.

Product Usage

5 - IT, Marketing, Digital eCommerce
  • We use T&T to do A/B testing across a variety of different websites.

Implementation

Was implemented at our organization before I began working with it.
  • Professional services company

Training

  • In-person training
3 day in-person training.

Configuration

We needed some unique configuration based on our company's business model.

Support

Our support is in India, so it makes communicating in real time difficult because of the time difference.
Yes - We have support from several T&T representatives.

Usability

Can be difficult to learn, but once you understand Mboxes and the nuances of the system it's very user friendly.

Reliability

No significant problems.
The bottleneck is never the software program

Integration

Vendor Relationship

Great to work with.
Charged based on Mboxs firing. Higher the volume, the cheaper per fire.