ADP Workforce Now Review
Updated March 03, 2015

ADP Workforce Now Review

Anonymous | TrustRadius Reviewer
Score 8 out of 10
Vetted Review
Verified User

Software Version

2014

Modules Used

  • HRB
  • Payroll
  • Time and Attendance

Overall Satisfaction with ADP Workforce Now

We use ADP Workforce Now for the whole company. That includes HRB, Payroll and Time and Attendance. Our employees suggest the system be easier for time and attendance. Also, the implementation for the benefits was slightly frustrating for the first year. Other than that, the over all experience is good.
  • Payroll transmission is easy.
  • Entering new hires.
  • Cohesive of each module.
  • Setting up Time and Attendance for Supervisors and Hourly employees.
  • HRB Reporting could be more user friendly.
  • When terminating employees, you have to be very careful of the timing.
  • Time and Attendance should have an option for time only employees (ie foreign employees for time tracking)
  • Increased employee efficiency in time keeping and benefits.
  • Faster access to the system from any computer.
  • Reporting is good but it may be confusing first for some who are used to ReportSmith.
Over all the system has what we need. Also, for the employees, it is easier to have iPay, Timesheets, Benefits and Self Service in the same system. This will eliminate the problems of having multiple logins and passwords for different systems.
ADP Workforce Now is a well designed program over all.

ADP Workforce Now Feature Ratings

Job profiles and administration
9
Workflow for transfers, promotions, pay raises, etc.
10
Organization and location management
10
Compliance data (COBRA, OSHA, etc.)
10
Pay calculation
10
Benefit plan administration
10
Direct deposit files
10
Salary revision and increment management
10
Reimbursement management
10
Approval workflow
10
Balance details
10
Annual carry-forward and encashment
10
View and generate pay and benefit information
10
Update personal information
10
View job history
10
View company policy documentation
10
Employee recognition
10
Report builder
10
Pre-built reports
10
Ability to combine HR data with external data
10
New hire portal
10

Using ADP Workforce Now

We have been using ADP for over 10 years and we have not had a major problem with them.