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WorkForce Now....what your WorkForce needs NOW.
Updated March 03, 2015

WorkForce Now....what your WorkForce needs NOW.

Emilie Clark, PHR | TrustRadius Reviewer
Score 8 out of 10
Vetted Review
Verified User

Software Version

v6

Modules Used

  • Payroll

Overall Satisfaction with ADP Workforce Now

Our organization uses ADP Workforce Now to process our semi-monthly payroll. It is currently being used only by the HR department, but we use the ADP Portal to store important HR related information that our employees can easily access when they access their pay statement and 401k information.
  • Good central location for all HR information for employee reference
  • Steps in the payroll process are easy to understand and follow
  • Navigation of the portal is simple
  • Support is plentiful and training modules available to assist in learning about different features
  • The tracking of available time off. You can only load the system with the available hours. We accrue Vacation hours throughout the year, but employees have the full balance available as of Jan 1. Would like employees to be able to see their full balance, but also the balance they've accrued (or earned) as of a given payroll date.
  • ADP is great in Payroll, but some of the other modules aren't so great. I've used the Performance Management/Reviews section of the HR module and it does not work well. It's very clunky. Other Performance Management systems work MUCH better.
  • Employees are able to see their pay statements online immediately on pay day. They don't have to wait for their statement to arrive in the mail or be passed around at the office. HR is able to provide much more service to our employees and focus on the bigger issues rather than answering basic payroll questions
  • When utilizing time and attendance employees are aware right away of when they forgot to clock in or out. They can contact their manager and have it corrected quickly. The time it takes to process payroll is much decreased because we no longer have to key in timecards or chase employees down when they've forgotten to submit a timecard.
ADP WFN is great in small to mid size businesses. Also great if you have a business with subsidiaries. ADP is able to allow multiple company codes and you can transfer employees between the different companies. Also allows for a W2 company code or a 1099 company code allowing you to pay contractors as well as employees easily through the same system. Time and attendance feature also works very well for a company with lots of hourly employees. Manager access to employee timecards is really helpful to ensuring that HR is provided the accurate information when processing payroll. All is done electronically and there is no need for paper timecards.

ADP Workforce Now Feature Ratings

6.3
Employee demographic data
7
Employment history
9
Job profiles and administration
8
Workflow for transfers, promotions, pay raises, etc.
9
Organizational charting
2
Organization and location management
3
8.3
Pay calculation
9
Benefit plan administration
Not Rated
Direct deposit files
9
Salary revision and increment management
Not Rated
Reimbursement management
7
4.0
Approval workflow
4
Balance details
4
Annual carry-forward and encashment
Not Rated
7.5
View and generate pay and benefit information
6
Update personal information
10
View job history
7
View company policy documentation
7
7.0
Tracking of all physical assets
7
8.5
Report builder
9
Pre-built reports
8
Ability to combine HR data with external data
Not Rated
Integration with other HR capabilities ()
Not Rated
2.3
Performance plans
2
Review status tracking
2
Review reminders
2
Multiple review frequency
3
Not Rated
Create succession plans/pools
Not Rated
Candidate ranking
Not Rated
Candidate search
Not Rated
Candidate development
Not Rated
Not Rated
New hire portal
Not Rated
Manager tracking tools
Not Rated
Not Rated
Corporate goal setting
Not Rated
Individual goal setting
Not Rated
Line-of sight-visibility
Not Rated
Performance tracking
Not Rated
Not Rated
Job Requisition Management
Not Rated
Company Website Posting
Not Rated
Publish to Social Media
Not Rated
Job Search Site Posting
Not Rated
Duplicate Candidate Prevention
Not Rated
Applicant Tracking
Not Rated
Notifications and Alerts
Not Rated

Using ADP Workforce Now

Pricing is decent. It's a headache to convert to a new system. Basically if it's "not broke, don't fix it". Client Services is easy to get a hold of and they try very hard to be sure your questions are answered before you get off the phone. Occasionally misinformation is given, but it's always quickly resolved.