ADP has the fastest payroll processing
February 28, 2017

ADP has the fastest payroll processing

Anonymous | TrustRadius Reviewer
Score 8 out of 10
Vetted Review
Verified User

Overall Satisfaction with ADP Workforce Now

Our whole organization uses ADP Workforce Now. In the payroll department we use it to process payroll and in the finance and accounting department, we use it to calculate accruals for paid time off. Employees use it to enter paid time off, to review their pay stubs and to make changes to their withholding taxes.
  • It is easy to make changes across the board by setting up multiple PTO policies. This way we don't have to manually keep track of employees anniversary dates and change them to a new policy.
  • It is easy to set up deductions changes ahead of time now by using the calendar. We no longer have to wait until the payroll cycle is started before making the deduction changes.
  • It is very difficult to get our invoices online. I shouldn't have to look up instructions because there are so many drill downs.
  • When looking up instructions you need to reference which version they cover. The instructions I first found this morning didn't match any of the drop down boxes I have in version 12.
  • The ROI has been neutral. We had ADP before we just had to upgrade to the latest version because our version was no longer supported.
The most time savings I have seen is in the Preview process. In our old version of ADP it would take anywhere from 15 minutes to a couple of hours to preview payroll. Then if you need to reject it and make changes you had to wait 10 minutes after rejecting before you could resubmit and then you had to wait for the Preview to be processed all over again. Now our Preview process is done within minutes. I can reject, make changes and resubmit within minutes and receive the preview right away.
We've only used ADP.
I think ADP Workforce Now is better suited for larger companies where you have multiple employees in each department. In smaller companies, like ours, where you are more likely to find one person in each department there is a lot of set up involved for just one person.

ADP Workforce Now Feature Ratings

Employee demographic data
8
Employment history
Not Rated
Job profiles and administration
Not Rated
Workflow for transfers, promotions, pay raises, etc.
8
Organizational charting
Not Rated
Organization and location management
Not Rated
Compliance data (COBRA, OSHA, etc.)
Not Rated
Pay calculation
10
Support for external payroll vendors
Not Rated
Benefit plan administration
Not Rated
Direct deposit files
10
Salary revision and increment management
8
Reimbursement management
Not Rated
Approval workflow
8
Balance details
5
Annual carry-forward and encashment
8
View and generate pay and benefit information
10
Update personal information
10
View company policy documentation
Not Rated
Employee recognition
Not Rated
Report builder
5
Pre-built reports
8
Ability to combine HR data with external data
5
Performance plans
Not Rated
Performance improvement plans
Not Rated
Review status tracking
Not Rated
Review reminders
Not Rated
Multiple review frequency
Not Rated
Corporate goal setting
Not Rated
Individual goal setting
Not Rated
Line-of sight-visibility
Not Rated
Performance tracking
Not Rated
Job Requisition Management
Not Rated
Company Website Posting
Not Rated
Publish to Social Media
Not Rated
Job Search Site Posting
Not Rated
Applicant Tracking
Not Rated
Notifications and Alerts
Not Rated

Evaluating ADP Workforce Now and Competitors

  • Prior Experience with the Product
  • Existing Relationship with the Vendor