Item: ADP Workforce Now
Rating: 10
Author: Kerri Fama

Use Cases and Deployment Scope

We use ADP as our HRIS system. Employees on all levels access ADP using their self service option. It is here where our employees can update their personal information, tax withholdings, direct deposit, view pay statements etc. We use ADP Workforce Now as our full lifecycle HR system, from recruiting and onboarding to everyday time keeping and payroll, to termination. It is our one stop shop for everything employee related.

Pros and Cons

Always up to date in regards to compliance in order to ensure that our payroll is processed correctly, taxes are done correctly, and benefits are correct.
Fully integrated so that you can have full lifecycle HR in ONE system.
Excellent customer service!

Would love to have a robust training program that can be used for employee training on multiple topics.

Return on Investment

It has freed up time in our HR department to focus on other things.

Scalability

We have grown from 120 employees to 730 in 10 years and it has grown right with us and will continue to grow with us.

Systems Integrated With

Litmos

Very easy with ADP connectors that were already set up.

Alternatives Considered

Paycom and UltiPro

We feel that ADP offers the products that we need and that they continue to grow and improve their products. They listen to their customers and have excellent customer service. To us that is valuable!

Likelihood to Recommend

Being a team of 2 in HR and payroll, we feel that ADP has exceeded our expectations in making our job easier. Everything is in one place and with Employee Self Service. We are able to put some of the burdensome tasks back on to the employee to handle themselves freeing up more time for us in HR.

ADP - A lifesaver for a small HR team

Overall Satisfaction with ADP Workforce Now