ADP helps me make my employees' lives easier!
November 04, 2019

ADP helps me make my employees' lives easier!

Scott Smith | TrustRadius Reviewer
Score 10 out of 10
Vetted Review
Verified User

Overall Satisfaction with ADP Workforce Now

My employees are spread across 15 states. We have offices in 6 of those states, the other employees are remote. Utilizing the Employee Self-Service functionality of Workforce Now allows my employees to complete their HR, payroll, and benefits transactions in a minimal amount of time with a minimal time commitment. ADP makes it easy for me to make my employees' lives easier!
  • Employee Self-Service makes it easy for my employees to complete the HR, payroll and benefits transactions quickly and simply.
  • ADP handles our tax reporting and payments expertly!
  • Workforce Now has a plethora of canned reports and an an absolutely amazing custom reporting module.
  • Workforce Now currently has the ability for me to send messages to employees during open enrollment or new hire enrollment. Would love to see ADP expand that functionality to allow me to filter employees and send ad-hoc messages at any time and for any reason.
  • I would like for ADP to add functionality that will allow me to add pre-configured and ad-hoc notes and reminders to an employee's record.
  • We enjoy using the ADP portal as our company intranet. Would like to the ability to have effective dates on those posts.
  • Workforce Now has helped us greatly reduce printing and shipping costs by eliminating the need for pre-printed forms and shipping those forms across the country repeatedly. More importantly it saves time for our employees (free them up to do more of the work we hired them to do) as well as for HR and Payroll.
It scales perfectly fine for us.
  • All of our insurance carriers.
  • Background check and drug test systems.
  • Accounting system.
  • 401(k) system.
They have a lot of different types of integration. Some of them are one-way, some are two way. ADP has the knowledge and expertise to integrate with lots of other systems. It used to take longer to establish a new integration, but ADP has improved the turn-around time dramatically.
We picked ADP because it's the best and most reliable. And because they deliver what they promise.
Workforce Now is a great solution for companies of all sizes. It's highly configurable so it can be many things to many people. It's not the least expensive HR/payroll system, but I feel it's worth it.

ADP Workforce Now Feature Ratings

Employee demographic data
10
Employment history
9
Job profiles and administration
10
Workflow for transfers, promotions, pay raises, etc.
9
Organizational charting
8
Organization and location management
9
Compliance data (COBRA, OSHA, etc.)
10
Pay calculation
9
Support for external payroll vendors
Not Rated
Benefit plan administration
10
Direct deposit files
10
Salary revision and increment management
10
Reimbursement management
Not Rated
Approval workflow
10
Balance details
9
Annual carry-forward and encashment
10
View and generate pay and benefit information
10
Update personal information
10
View company policy documentation
10
Employee recognition
Not Rated
Report builder
10
Pre-built reports
10
Ability to combine HR data with external data
Not Rated
Performance plans
Not Rated
Performance improvement plans
Not Rated
Review status tracking
Not Rated
Review reminders
Not Rated
Multiple review frequency
Not Rated
Corporate goal setting
Not Rated
Individual goal setting
Not Rated
Line-of sight-visibility
Not Rated
Performance tracking
Not Rated
Job Requisition Management
10
Company Website Posting
10
Publish to Social Media
10
Job Search Site Posting
9
Applicant Tracking
10
Notifications and Alerts
7