ADP is Working for me
November 21, 2019

ADP is Working for me

Alexandra Rosa, HRSC | TrustRadius Reviewer
Score 10 out of 10
Vetted Review
Verified User

Overall Satisfaction with ADP Workforce Now

I used ADP Workforce Now in my previous company. It was used company-wide once we rolled out self-service. Employees were able to see their pay stubs, change their personal information, and managers were able to conduct performance reviews in it.
  • Employees and Manager self-service are great in eliminating human error when entering employees' information by the HR staff.
  • ADP Workflows are great to eliminate tons of papers in the HR office, and it works smoothly.
  • Customer service is great and very fast.
  • They are actually reading the feedback and making changes in the next releases.
  • The only thing that will need a little more work will be the onboarding process, but I'm not sure if that's improved.
  • We were able to eliminate lots of hard copies on employees' files and upload all that information on employees' profiles.
  • We rolled out self-service for employees and managers with workflows.
  • We rolled out performance management very successfully.
Trainings were always very helpful.
  • Access
It's not difficult to achieve at all.
My personal opinion is that is very user-friendly for all employees; implementation is great, customer service is the best, and you have one person assigned to your company.
It is very very user-friendly, even for employees that are not used to computers.

ADP Workforce Now Feature Ratings

Employee demographic data
9
Employment history
10
Job profiles and administration
9
Workflow for transfers, promotions, pay raises, etc.
10
Organizational charting
10
Organization and location management
10
Compliance data (COBRA, OSHA, etc.)
10
Pay calculation
10
Support for external payroll vendors
10
Benefit plan administration
10
Direct deposit files
10
Salary revision and increment management
9
Reimbursement management
9
Approval workflow
9
Balance details
9
Annual carry-forward and encashment
9
View and generate pay and benefit information
10
Update personal information
10
View company policy documentation
10
Employee recognition
10
Report builder
10
Pre-built reports
10
Ability to combine HR data with external data
10
Performance plans
10
Performance improvement plans
10
Review status tracking
10
Review reminders
10
Multiple review frequency
10
Corporate goal setting
10
Individual goal setting
10
Line-of sight-visibility
10
Performance tracking
10
Job Requisition Management
10
Company Website Posting
10
Publish to Social Media
10
Job Search Site Posting
10
Applicant Tracking
10
Notifications and Alerts
10