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Pros and Cons
Updated October 23, 2020

Pros and Cons

Anonymous | TrustRadius Reviewer
Score 8 out of 10
Vetted Review
Verified User

Overall Satisfaction with ADP Workforce Now

We utilize ADP as our HRIS system company-wide. We use it to manage payroll, time-off, benefits, and recruitment.
  • Ease of use for employees.
  • Link to external career sites for recruitment/applicant tracking.
  • Ease of reporting capability.
  • Storage of employment data changes.
  • Approval paths to manage cost.
  • Benefit enrollment ease.
Have not seen this capability.
  • UKG Ready (formerly Kronos Workforce Ready)
ADP is much more user friendly and easy to navigate

Do you think ADP Workforce Now delivers good value for the price?

No

Are you happy with ADP Workforce Now's feature set?

Yes

Did ADP Workforce Now live up to sales and marketing promises?

Yes

Did implementation of ADP Workforce Now go as expected?

Yes

Would you buy ADP Workforce Now again?

Yes

Easy to contact and typically quick to respond
Easy to read and find paths to implement usage
ADP makes it easy to use and manage employee data. The recruitment tool is equipped to help manage applicants, post requisitions externally, and process new hires. The reporting functionality is not user-friendly and the storage of employment data changes do not function well to see historical changes.

ADP Workforce Now Feature Ratings

7.3
Employee demographic data
8
Employment history
2
Job profiles and administration
8
Workflow for transfers, promotions, pay raises, etc.
8
Organizational charting
9
Organization and location management
9
Compliance data (COBRA, OSHA, etc.)
Not Rated
8.7
Pay calculation
8
Support for external payroll vendors
8
Off-cycle/On-Demand payment
Not Rated
Benefit plan administration
9
Direct deposit files
9
Salary revision and increment management
9
Reimbursement management
9
10.0
Approval workflow
10
Balance details
10
Annual carry-forward and encashment
10
9.0
View and generate pay and benefit information
9
Update personal information
9
View company policy documentation
9
Employee recognition
Not Rated
Asset Management ()
Not Rated
3.0
Report builder
5
Pre-built reports
2
Ability to combine HR data with external data
2
Integration with other HR capabilities ()
Not Rated
6.4
Performance plans
3
Performance improvement plans
8
Review status tracking
5
Review reminders
8
Multiple review frequency
8
Succession Planning ()
Not Rated
Onboarding ()
Not Rated
10.0
Corporate goal setting
10
Individual goal setting
10
Line-of sight-visibility
10
Performance tracking
10
9.0
Job Requisition Management
9
Company Website Posting
9
Publish to Social Media
9
Job Search Site Posting
9
Applicant Tracking
9
Notifications and Alerts
9