ADP Workforce Now - A Great Tool Which Grows With Today's Needs
February 20, 2020

ADP Workforce Now - A Great Tool Which Grows With Today's Needs

Laurie Colwell | TrustRadius Reviewer
Score 10 out of 10
Vetted Review
Verified User

Overall Satisfaction with ADP Workforce Now

Onset uses ADP across the entire organization. We are able to track engineering project hours, time off and absenteeism. We just purchased a timeclock which will allow for more efficient accounting of time worked.
We also use the performance reviews which suit our needs quite well.

Pros

  • Great payroll support
  • Easier reporting

Cons

  • Recruiting process
  • Complicated benefits programs set up
  • The ease of doing payroll frees up the person doing it.
  • Managers can use an online tool for performance reviews rather than paper.
The scalability works for our needs
  • 401K
  • Life insurance tables
We use ADP's 401K service which has been great. We partner with Morgan Stanley who has been fantastic. The 401K service with ADP is great - our rep is on top of everything and helpful. The compliance needs are easily met with the product.

We also use the benefits enrollment and just added the life insurance tables. We needed some help setting it up and some fine tuning but once it was set up it is a great self service option for employees
We had originally used Paychex. It was a long time ago and I don't recall much. The one thing that I liked much better about Paychex was that we had a single rep for Payroll that we could always reach out to, if needed.
ADP is a great option for payroll, time and attendance and performance. Performance, benefits and recruiting are a bit confusing to set up for the average user. That said, once it is set up it works well - with the exception of the recruiting module. I do not like the feature that requires a job posting being required to match our job descriptions. Also, it would be nice if employees can see their job descriptions.

I am recommending a joint partnership with SHRM - to incorporate their 360 review process into ADP. It is a great tool.

ADP Workforce Now Feature Ratings

10.0
Employee demographic data
10
Employment history
Not Rated
Job profiles and administration
Not Rated
Workflow for transfers, promotions, pay raises, etc.
10
Organizational charting
10
Organization and location management
10
Compliance data (COBRA, OSHA, etc.)
Not Rated
10.0
Pay calculation
10
Support for external payroll vendors
Not Rated
Benefit plan administration
10
Direct deposit files
10
Salary revision and increment management
10
Reimbursement management
Not Rated
10.0
Approval workflow
10
Balance details
10
Annual carry-forward and encashment
10
10.0
View and generate pay and benefit information
10
Update personal information
10
View company policy documentation
10
Employee recognition
Not Rated
Asset Management ()
Not Rated
10.0
Report builder
10
Pre-built reports
10
Ability to combine HR data with external data
Not Rated
Integration with other HR capabilities ()
Not Rated
7.2
Performance plans
8
Performance improvement plans
4
Review status tracking
8
Review reminders
8
Multiple review frequency
8
Succession Planning ()
Not Rated
Onboarding ()
Not Rated
Not Rated
Corporate goal setting
Not Rated
Individual goal setting
Not Rated
Line-of sight-visibility
Not Rated
Performance tracking
Not Rated
7.5
Job Requisition Management
10
Company Website Posting
10
Publish to Social Media
5
Job Search Site Posting
Not Rated
Applicant Tracking
5
Notifications and Alerts
Not Rated

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