ADP review
September 23, 2021
ADP review
Score 5 out of 10
Vetted Review
Verified User
Overall Satisfaction with ADP Workforce Now
I use ADP to pay employees with in our 4 division across 4 states.
- My Rep is usually readily available. Which helps when a problem occurs processing payroll and I need immediate help.
- Access to The Bridge is helpful when I need answers on other topics I can research on my own.
- Accruals...[in my experience] they never work properly.
- Too many updates that [I believe] inadvertently cause more issues.
- More negative than positive issues unfortunately.
Do you think ADP Workforce Now delivers good value for the price?
No
Are you happy with ADP Workforce Now's feature set?
Yes
Did ADP Workforce Now live up to sales and marketing promises?
I wasn't involved with the selection/purchase process
Did implementation of ADP Workforce Now go as expected?
I wasn't involved with the implementation phase
Would you buy ADP Workforce Now again?
No
ADP Workforce Now Feature Ratings
COVID-19 Response
I think they did the best under the circumstances.
We never worked from home and did not take the PPP loan.
We only use the app for employees to see their pay and PTO.
Using ADP Workforce Now
300 - Employees, supervisors, HR
Using ADP Workforce Now
| Pros | Cons |
|---|---|
Relatively simple | Not well integrated Inconsistent Feel nervous using Lots to learn |
- Time cards.
- Employment profiles.
- Hire process.
- Accruals!