ADP Workforce Now is a Must!
September 23, 2021

ADP Workforce Now is a Must!

Brandy Smith, CPSP | TrustRadius Reviewer
Score 10 out of 10
Vetted Review
Verified User

Overall Satisfaction with ADP Workforce Now

Our whole organization uses [ADP] Workforce Now. We have used the HRIS, Benefits, 401K, Time & Attendance, Talent Requisitions, and Payroll. Our financials are in Navision so we utilize the GL Upload Reporting to upload the data into that system. I can't express how much I, myself, use every aspect of [ADP] Workforce Now; reporting is huge as I use it for so many different things daily which helps all departments.
  • Reports are amazing! So much data is available and customizable.
  • So many reasons I am happy with ADP [Workforce Now], it is hard to name just a few. I am happy with the many aspects of ADP [Workforce Now].
  • I wish I had access to the actual reports for the carrier connections. There are concerns and issues with some reports with a carrier and it has been a long process to try and fix. It is also frustrating since I can't see if the data that is going to them is correct or not since I can't see the report.
  • Other than that, I cannot think of anything else at the moment. I know there are a few things that pop up that I would like to see or have the ability to do. [However,] the updates do help with adding features that we suggest throughout the year.
  • [It] has helped our company with payroll compliance.
  • [It also has] helped to maintain employee documents online.
There are many products for a company to use within [ADP] Workforce Now.

Do you think ADP Workforce Now delivers good value for the price?

Yes

Are you happy with ADP Workforce Now's feature set?

Yes

Did ADP Workforce Now live up to sales and marketing promises?

Yes

Did implementation of ADP Workforce Now go as expected?

Yes

Would you buy ADP Workforce Now again?

Yes

They may not always know how to support me, but the support team usually will try their best.
I really have been pleased with ADP Workforce Now and the customer service. Not to say that there are not times when I am very frustrated with issues that arise, but overall I am happy and would not want to switch to another platform.

ADP Workforce Now Feature Ratings

Employee demographic data
10
Employment history
10
Job profiles and administration
10
Workflow for transfers, promotions, pay raises, etc.
9
Organizational charting
2
Organization and location management
10
Compliance data (COBRA, OSHA, etc.)
10
Pay calculation
10
Off-cycle/On-Demand payment
9
Benefit plan administration
9
Direct deposit files
9
Salary revision and increment management
10
Reimbursement management
8
Approval workflow
9
Balance details
7
Annual carry-forward and encashment
7
View and generate pay and benefit information
8
Update personal information
10
View company policy documentation
10
Employee recognition
10
Report builder
10
Pre-built reports
10
Ability to combine HR data with external data
8
Job Requisition Management
10
Company Website Posting
10
Publish to Social Media
9
Job Search Site Posting
9
Applicant Tracking
9
Notifications and Alerts
9